SUMMARY:

• 20 years technical skills and experience in Software Quality Assurance (SQA)
• Tested Client/Server, midrange and mainframe applications.
• Knowledgeable with Tools: ClearCase, PCRM, Remedy, Trackware, JIRA, and Jenkins.
• Used Test and Requirements tools: Rational Suite, Test Director, HP Quality Center, QTP, Teamtrack, and MS Test Manager
• Proficient in SQL queries and scripting using MS SQL, Toad, and Telnet.
• Proficient in Oracle database server machines, and Toad application.
• Proficient in UNIX environments using Solaris, HPUX, and AIX platforms.
• Proficient in LINUX environments using Redhat, and Suse platforms.
• Knowledge in Application Servers/Web services such as Tomcat, and JBoss.e
• Knowledge of Javascript, Java and .NET languages, XML and Web applications.
• Knowledge of CACHE software, MUMPS database, FPPS application, EDI server and ETL.
• Performed efficiently in Scrum/Agile, Waterfall and any team environments or culture.
• Strong analytical, troubleshooting/debugging, and problem solving skills and attention to details.

PROFESSIONAL EXPERIENCE:

Software Quality Assurance

Confidential

Responsibilities:

• Worked in an agile team environment of QA testers, and developers to analyze, and manual test web applications on Windows and Mac OS.
• Manual testing Android and IOS mobile phone and tablet devices.
• Created the required test cases and test scripts based on system requirements.
• Recorded and tracked all bugs and defects in MS Test Manager.

Software Quality Assurance

Confidential

Responsibilities:

• Worked in an agile team environment of QA testers, and developers to analyze, and manual test applications and databases. Proficient in implementing SQA methodologies.
• Gathered and wrote business and system requirements based on client request.
• Extensive knowledge testing databases. Wrote scripts and queries in Oracle and MS SQL databases.
• Created/Updated and Ran UNIX scripts in Solaris during functional test.
• Created the required test cases and test scripts based on system requirements.
• Performed Code Builds in QA environment using Jenkins for new code move for test.
• Recorded and tracked all bugs and defects in JIRA and reported them to development.
• Hands on experience and proficient with Web based applications, services, agents and environment.

Software Quality Assurance

Confidential

Responsibilities:

• Worked in a team environment of QA testers, and developers in a QA Lead role to analyze, and manual test a $14 million dollar project mandate for the Confidential (VA).
• Gathered and wrote business requirements based on client request or maintenance changes.
• Provided technical advice to Business Analyst customers, and other VA groups on testing efforts, and supported BA during UAT.
• Led a QA team of 4. Trained, assisted and provided guidance throughout the project life cycle.
• Analyzed project requirements and QA skills sets, and distributed assignments accordingly.
• As an assigned lead, created all master test plans, reviewed and approved vendor contractor Test Plans and Test documents and made recommendations prior to delivery of code to QA.
• Created and executed test cases and test scripts based on system requirements and functionalities.
• Performed functional testing, regression testing, integration testing, and end - to-end testing
• Extensive knowledge testing databases. Wrote scripts and queries in Oracle and MS SQL databases.
• Reported all project test status to project managers, and VA management.

Software QA Analyst

Confidential

Responsibilities:

• Worked in an agile team environment of QA testers, and developers to manual test Client and Server applications, and Content Management System (CMS) changes and solutions.
• Tested server applications by querying and manipulating data for all the 5 databases (Oracle, DB2, SQL, Unidata, and DISAM) installed in the server machine.
• Created the required test cases and test scripts based on system requirements.
• Performed script changes/updates to existing Java and Javascripts in programs.
• Performed installation of product releases on both Client applications, and Server applications on all required WINDOWS, UNIX, and LINUX platforms.
• Setup virtual machines for QA test environments. Installed Tomcat, JBoss or ServletExec. Defined hardrive space requirements based on OS, application, application servers.
• Proficient in testing a Web based Server (Controller) applications, with Web Servlets/Agents.

Software QA Engineer

Confidential

Responsibilities:

• Functioned in a team environment of QA testers, developers and analyst to provide manual testing for a standalone embedded software system installed in a medical device.
• Created the test cases, and test scripts based on Confidential regulations and quality requirements.
• Calculated and Verified run results. Recorded and reported to team bugs, defects and discrepancies.
• Ran Shell scripts using the Tornado 2.2 application for additional system manipulation.

Software QA Engineer

Confidential

Responsibilities:

• Worked in a team environment of developers, QA testers and project managers as a Quality Assurance Engineer responsible for the validation and verification of applications.
• Participated in Client Requirements gathering and analysis.
• Performed testing for call centers and customer assistance applications and equipments on IVR, VOIP, technician mobile devices, Web applications, and .NET frameworks.
• Created and implemented test cases and scripts based on requirements in Rationale suite.
• Worked in application environments using black box and white box testing methodologies.
• Performed SQL database queries, manipulated data and verify GUI (Graphical User Interface).
• Tracked and reported bugs, defects and problems to developers.
• Worked with Customers to assure requirements are met and provided Customer training and assisted them during User Acceptance Test.

Department Supervisor/Medical Information Analyst

Confidential

Responsibilities:

• Planned, organized, and implemented multiple tasks efficiently and effectively to ensure 100% coordination with other departments; assured appropriate use of medical facilities, staffing and equipment.
• Designed and implemented a system that would minimize the documentation process, improved workload flow and decreased backlogs in the system.
• Received an Confidential Commendation Medal for this accomplishment.
• Supervised, directed, trained, counseled and managed up to 15 personnel.

Project Supervisor

Confidential

Responsibilities:

• Supervisor for a large engineering company. Responsible for assuring project flowed according to plans and within budget and utilized resources to achieve company goals.
• Analyzed the skill sets of team members and distributed the tasks appropriately.