SUMMARY:

• Over 17 years of IT experience in the field of Quality Assurance Testing in Client/Server and Web based applications.
• Involved in all phases of software testing life cycle, including designing, developing and implementing test plans, test cases and test processes.
• Extensive experience in performing manual and automation testing using tools such as SOAP UI, HP Unified Functional Testing (UFT)/Quick Test Professional (QTP).
• Strong knowledge on various testing strategies and methodologies.
• Expertise in performing different types of testing such as Functionality, Integration, Usabilty, Acceptance and Regression.

SPECIFIC EXPERTISE:

• Hands - on technology professional accustomed to working in complex, project-based environments.
• Multifaceted experience in QA software testing and user-acceptance testing.
• Software Testing and Documentation, Analysis of the Business, Functional and the Technical Design Requirements specifications.
• Design data-driven automated test cases for regression testing of the software application.
• Strong database testing knowledge of Oracle and SQL Server with expertise in writing, executing and fine tuning SQL scripts and procedures for optimal test results.
• Proficient in UNIX driven application testing and shell scripting.
• Extensive experience in defect management tools like HP ALM/Quality Center and JIRA.
• Experienced with functional web services testing using SOAP UI.
• Develop test plans, test cases and test reports manually and used automation tools like SOAP UI, HP UFT/QTP for functional and regression testing.
• Excellent written and verbal communication skills, and work effectively with others in a team environment.

TECHNICAL SKILLS:

Operation Systems: Windows 8.1/8/7/XP/ME/2000/95/98, UNIX (Oracle Solaris11.x), HPE NonStop OS

Languages: C, C++, JAVA, Visual Basic, SQL, PL/SQL, UNIX Shell Scripting, HTML, Java Script, Java, XML

Test Scripting: VB Script, Java script

RDBMS and Utilities: MS SQL Server 11.x/2012, MS Access 2000/2002/2007/2010 , Oracle 12c/11g/10g/9i/8i/7.x, Toad for Oracle 10.6, SQL Navigator 6.2SecureCRT 5.1, Putty

Testing Tools: Soap UI 3.5.1, JIRA, Quick Test Pro 8.2/6.5, Lexcel TestLab v12, Win Runner 8.2/7.5, Load Runner 8.1

Reporting Tools: HP ALM 12.53/11, HP Quality Center 9.2/ 9.0/8.2, Test Director 8.0, PVCS Tracker

Web Debugging Tools: Fiddler

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA/UAT Analyst, Brooklyn, NY/Columbus,OH

Responsibilities:

• Defined Test Plan for the different functionalities scoped for this project and got stakeholder approvals.
• Participated in Business Requirements Peer Review and Design walkthrough meetings.
• Interacted with the Business owner of the application for understanding the requirement, provide assistance and address any queries or concerns raised by the stakeholder during UAT phase.
• Developed UAT test scripts in the specified templates and executed the tests manually to verify the application functionality.
• Performed agile testing, reviewed the stories and participated in Iteration planning and Release planning meeting.
• Performed extensive back-end testing to ensure data integrity and accuracy by designing ENFORM queries on HP Non Stop (Tandem) server.
• Created cardholder Point of Sale (POS) transaction data using Lexcel TestLab, as part of functional testing of the application.
• Performed End-to-end testing on the EFS - eCAP applications.
• Effectively communicated defects which were identified in transaction data, both verbally and written.
• Defect Management - Participate in the daily defect triage calls and help resolve the defects and close.
• Developed Execution metrics to track the progress of the testing on a daily basis.
• Provided daily test execution and defect status reports to the business stakeholders.
• Prepared a UAT Sign Off document based on the Test Plan approved by the stakeholders.

Environment: HP ALM 11, JIRA, Reflection Enterprise Suite 2011, HP Non Stop (Tandem) server, Lexcel Testlab v12, Windows 8.1. EFS eCAP Internal applications - Customer Service Platform, Case Tracking, Front End Balancing system, Agent Service Center.

Confidential

Responsibilities:

• Setup, coordinated and facilitated all communications to successfully drive the UAT phase of the application testing.
• Participated in Business Requirements Peer Review and Design walkthrough meetings.
• Reviewed and Analyzed the Business, functional and Technical requirements/design documents and developed Test stategy and Test Plan for the test life cycle.
• Worked with the offshore testing team in the planning, constructing and preparation of test scripts.
• Set up Quality Center with all the Test requirements, plan and scripts and also defect management.
• Validated the back end tables using Toad for checking validity of the back end data and tested web services using SOAP UI
• Coordinated integration testing of the application with downstream partners.
• Involved in the Client, User and Account creation on the application to test the different functionalities.
• Worked with Business Analysts, SME’s and offshore testing team to support the end to end testing scenarios.
• Worked along with the development team to help them understand the defects and to analyze the root cause of the defects
• Defect Management - Participate in the daily defect triage calls and help resolve the defects and close.
• Developed Execution metrics to track the progress of the testing on a daily basis.
• Provided daily test execution and defect status reports to the business stakeholders.
• Documented the whole process flow for better understanding and future reference.

Environment: HP Quality Center 9.2, SOAP UI 3.5.1, Secure CRT 4.1, Toad for Oracle 10.6, Secure FX 2.2.6, Apache web server, Weblogic App server 10.01, JDK 1.5,Windows 7.

Confidential

Responsibilities:

• Lead the Testing effort right from the initial phase of the project.
• Reviewed and Analyzed the Business, functional and Technical requirements/design documents and developed Test Strategy and Test Plan for the test life cycle.
• Worked with offshore testing group to design and develop the front-end and back-end test cases based on the business requirements and technical design documents.
• Developed Requirements Traceability Matrix to ensure all the functional specifications are tested and no defects are found due to missed requirements.
• Performed manual testing on different modules of the application by executing the test cases.
• Performed database testing by writing SQL queries to ensure data validation and data integrity in accordance with business standards of the company.
• Setup Cron jobs on the UNIX test server and executed shell scripts for batch processing of the application
• Generated daily reports and data files (.txt and comma delimited) for settlement testing with the product management team.
• Worked with product management team to understand product requirements, performance limitations and functionality of the application.
• Defect Management - Participate in the daily defect triage calls and help resolve the defects and close.
• Analyzed the testing progress by conducting walk through meetings with the offshore testing group.
• Developed Execution metrics to track the progress of the testing on a daily basis.
• Provided daily test execution and defect status reports to the leadership group.

Environment: HP Quality Center 9.2, Secure CRT 4.1, SQL Navigator 5.1, Secure FX 2.2.6, Apache web server, Weblogic App server 10.01, JDK 1.5,Windows XP, Ultra Edit - 32 Professional Text/HEX Editor 10.20, Oracle 10g,Remote Connect 4.0

Confidential

Responsibilities:

• Reviewed Business and System specifications documents and developed a Test Plan.
• Developed and maintained test case documentation to validate product requirements.
• Created test cases to check GUI and functionality features of the web application.
• Performed Positive and Negative testing on the application.
• Escalated critical problems/issues during testing and reported/tracked them with HP Quality Center.
• Generated reconciliation reports and data files by executing UNIX Shell scripts for settlement testing with the product management team.
• Performed back-end testing using SQL queries to ensure data integrity and validate the business rules.
• Automated the functionality and interface testing of application using Quick Test Pro.
• Used Verification Points and conducted data driven test with the Test Data sets and verified the contents of the website using Quick Test Pro.
• Documented the Daily Defect Status and generated defect reports using Mercury Quality Center.
• Transmitted and received cardholder account statement/activity files from the external vendors through a secure ftp connection as a part of UAT/Client testing.
• Participated in design walkthrough, review and daily defect meetings.

Environment: HP Quality Center 8.2/9.0, QTP Pro 8.2, Secure CRT 4.1, SQL Navigator 4.4.1, FTP Voyager 11.1.0, Apache web server, Web logic App server 10.01, JDK 1.5 Lotus Notes 6.5.6, Lotus Sametime Connect 2.5, Windows XP, Oracle 9i, Ultra Edit - 32 Professional Text/HEX Editor 10.20

Confidential

Responsibilities:

• Reviewed Business and System specifications documents and developed a Test Plan.
• Developed Test Cases for System, Back-End, Front-End and UAT testing of the application.
• Involved in End-to-end testing of the application.
• Reported and tracked defects identified with HP Quality Center. Verified changes and closed defects during regression testing.
• Executed SQL queries and PL/SQL procedures and functions for back-end testing of the application.
• Executed UNIX Shell Scripts for batch processing of the application.
• Generated daily reports and data files (.txt and comma delimited) for settlement testing with the product management team.
• Worked with product management team to understand product requirements, performance limitations and functionality.
• Automated the functionality and interface testing of application using Quick Test Pro.
• Created verification checks to check properties of various objects in Quick Test Pro.
• Created reusable actions to make scripts more efficient.
• Parameterized the scripts to check the functionality of the script with different sets of data.
• Added conditional statements to enhance the scripts in Quick Test Pro.
• Ensured all products released meet or exceed defined quality goals.
• Worked with development team to identify potential bottlenecks in development phase.
• Targeted and identified problem areas and investigated potential causes and fixes.

Environment: HP Quality Center 8.2/9.0, QTP 8.2, Secure CRT 4.1, SQL Navigator 4.4.1, FTP Voyager 11.1.0, Apache web server, Web logic App server 10.01, JDK 1.5 Lotus Notes 6.5.6, Lotus Sametime Connect 2.5, Windows XP, Oracle 9i

Confidential

QA Tester, NJ

Responsibilities:

• Reviewed Functional specifications document and developed a test plan.
• Involved in manual testing of the functionality of the web application.
• Created test cases to check GUI and functionality features of the application
• Performed Sanity testing on the AUT after code promotions and reported critical issues to the developers
• Performed Regression and UAT testing on the application under test.
• Tracked and reported the defects identified using PVCS (Merant) Tracker and verified the fixes and closed bugs during Regression testing.
• Performed Cross Browser testing on AUT with different browsers.
• (IE 5.0, 5.5, 6.0, Fire fox, Netscape) using VMware Virtual center.
• Performed Smoke testing on the application during production launch.
• Executed Shell scripts for job automation.
• Performed back-end testing using T-SQL queries to generate reports for ensuring data integrity and validation of business rules.
• Participated in Daily Defect meetings with QA Team and Testing Command Center.

Environment: Windows XP, UNIX, SQL Navigator 4.5, TOMCAT Apache, SQL Server 2000, PVCS Tracker, Virtual VMware, .NET, PHP, MS SQL, TOAD for SQL Server

Confidential

QA Tester, NJ

Responsibilities:

• Analyzed user requirements and developed a test plan.
• Created Test strategy on when and how to execute the tests.
• Involved in manual testing of the application using Test Director and establish baseline scripts for future automation
• Performed Positive and Negative testing on the application.
• Automated all functional test cases using Win Runner.
• Provided weekly updates through status report using Test Director.
• Used Test Director for Defect Reporting and Tracking.
• Conducted cross browser testing to check the compatibility of the AUT with different browsers (IE, Netscape, AOL)
• Performed Smoke Testing for overnight builds and reported the critical issues to the developers.
• Wrote T-SQL queries for performing Back End testing of the application.
• Participated in QA Team meetings for weekly QA testing reviews.

Environment: Windows 2000, Win Runner 7.5, Test Director 8.0, UNIX, Solaris 9, Visual basic, SQL Server 2000, IIS, Toad for SQL Server

Confidential

QA Tester, IL

Responsibilities:

• Analyzed System Requirements and developed a Test Plan, Test Procedures and Test cases using Test Director.
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.
• Involved in development of test plans, test schedules, test cases based on high-level and detailed designs.
• Executed test cases and participated actively in system testing and regression testing.
• Developed, implemented and executed test methodologies and plans to ensure software product quality.
• Created Test Plans, Test Cases and Test Scripts for some of the modules of the application under test (AUT).
• Automated the functionality and interface testing of application using Quick Test Pro.
• Used Verification Points and conducted data driven test with the Test Data sets and verified the contents of the website using Quick Test Pro.
• Checked for the broken links and Orphan links using Quick Test Pro.
• Created verification checks to check properties of various objects in Quick Test Pro.
• Created reusable actions to make scripts more efficient.
• Parameterized the scripts to check the functionality of the script with different sets of data.
• Added conditional statements to enhance the scripts in Quick Test Pro.
• Performed back-end testing using T-SQL queries to ensure data integrity and validate the business rules.
• Involved in Performance testing, Regression testing and User Acceptance testing.
• Documented the Daily Defect Status with the help of QA Metrics. Interacted with developers to report and track defects

Environment: Test Director, Quick Test Pro 6.5, Load Runner, ASP, JavaScript, SQL Server 2000, Toad for SQL Server, Win NT, MS Office and Visio

Confidential

QA Tester, Northbrook, IL

Responsibilities:

• Interacted with end users to obtain specific system requirements.
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC)
• Reviewed Business Requirements Documents to document business rules and Test plan.
• Involved in writing the Test Procedure document for the application.
• Enhanced test scripts for Functionality testing using Win Runner.
• Executed PL/SQL procedures and functions for data validations.
• Provided the management with Test Metrics, reports and schedules as necessary and participated in the design walkthroughs and meetings.
• Involved in automation of the test cases for regression testing using Win Runner.
• Executed the test cases using Test Director and analyzed the results.
• Manually conducted cross-browser testing with Netscape 4.75 and I.E 5.01.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds.
• Interacted with Development and QA teams to ensure overall quality of the software.

Environment: Lotus Notes 5.1.0, Windows 2000/NT, SQL Server 2000, SQL Navigator 4.4, Win Runner 7.1, Load Runner, Test Director, JCL, OPC, MS Office and Visio