SUMMARY:

• 9 years of experience in Quality Assurance with 4 years in leadership roles
• Expertise in Testing software web applications and mobile applications
• Worked thoroughly on SDLC models such as Waterfall, Agile and Performed end - end QA operations such as Requirement analysis, Test Planning, Test Estimations, Test Design, Test Execution, Defect Management, Test Reporting, Root Cause Analysis and Test closure
• Types of Testing Performed - Automation Testing, Mobile Testing, Smoke Testing, Functional Testing, Regression Testing, User Acceptance Testing, Integration Testing, Web Service Testing, IVR Testing
• Great expertise in HP ALM, JIRA, SoapUI, Selenium, JUnit, Ant
• Designed and implemented Test strategies, end-to-end test cases, managing testing artifacts to ensure proper reuse, versioning, backups.
• Good knowledge on Java, SQL queries, Unix, VB scripting, xml, HTML, SOAP, REST
• Good working knowledge on Windows, Linux and iOS
• Hands-on testing experience in eCommerce, Retail POS, ATG platforms
• Possess good domain knowledge in Retail, Telecom, Information & Media
• Effective communication skills and record for coordination between globally located teams, handled 5 member team as an Onsite Lead
• Knowledge on Quality Audit Standards and handled internal Audits.
• Proficient in walking clients through QA Methodologies, Process Improvements.
• Automation Tools knowledge - Selenium, Eggplant, QTP

PROFESSIONAL EXPERIENCE:

Confidential, Texas

QA Lead

Responsibilities:

• Leading the QA team at onsite by assigning tasks and managing daily activities
• Developing Automation framework and executing scripts for each build
• Preparation and review UAT test cases, test plan and test data
• Performing functional walkthrough of new enhancements and fixes to the client and getting official sign off
• Supporting every production release by doing sanity test on production environment and deciding on go no-go decision
• Involved in creating IVR test plan, test cases and test execution
• Constantly monitoring the production order counts and raising alerts in case of issue
• Attending daily scrum and reporting on daily status
• Coordination with automation team on test data preparation and test scope identification

Confidential, Texas

QA Lead

Responsibilities:

• Leading the QA team at onsite by assigning tasks and managing daily activities
• Preparation of Test strategy, Test scenario, Test cases, Test data and Effort estimation for frequent releases and fixes provided on retail POS machines
• Involved in Functional level testing, Integration testing, Smoke testing, Regression testing
• Perform testing on POS machines, Fuel dispenser scenarios, Payments thru pin-pad and registers, Item scanners, Network connectivity, Logs and Data flow, EMV card payments
• Identifying and analyzing automation feasible areas on POS machines to reduce the testing efforts on regression and functional
• Implementation of internal test management tool by setting up a local server in testing lab
• Successfully tested and delivered the first release to production across stores located globally
• Setting up an offshore testing lab as per the guidance of client
• Explaining the Test scenario’s to business, solution and development team
• Managing testing artifacts to ensure proper reuse, versioning, backups, organization and retention.
• Ensure Test Standards are met by reviewing the test cases scripted by the team and providing review comments before sharing it with the clients.
• Review the defects logged by team and closing/reopening the defects.
• Reduce the repeatability of defects by performing RCA
• Ease release decision for the business by providing Test Summary Reports.

Confidential, New Jersey

QA Lead

Responsibilities:

• Leading 5 member testing team located offshore by assigning daily tasks, monitoring daily status, explaining each project and fix to team members and helping them in test design coverage
• Providing effort estimation to client and business teams for each production release
• Involved in Functional level testing, Integration testing, Smoke testing, Regression testing, Sanity Testing, Web service testing
• Mobile end to end testing on WSJ and Barron’s applications like subscription, billing payments, accessibility, offline testing, video audio image testing
• Work with the Test Automation team on the development of a long-term roadmap and strategy
• Coordinating the defect triage meeting among business, solutions and development team.
• Performing production support during each release by being point of contact for QA team
• Coordinating and performing the UAT testing along with business team
• Acted as an efficient coordinator by understanding the complete requirement from client and communicating it to the offshore team
• Coordinating with team on completion of SLA tracker and Time tracking are some of the other tasks actively involved
• Reduce the repeatability of defects by performing RCA
• Ease release decision for the business by providing Test Summary Reports.

Confidential

Senior QA

Responsibilities:

• Coordinating 3 member testing team at offshore by actively involving in entire SDLC phase
• Ensure complete coverage is provided for the requirements by reviewing the Test cases/Daily status report/RCA/Test Summary report created by the team.
• Performing Functional level testing, Nonfunctional testing, Database testing, Smoke testing, Regression Testing and Bugs Reporting.
• Give visibility on the quality of the solution through dashboard reporting and provide regular status on the key milestones
• Remove impediments and trigger actions so testing can progress
• Knowledge Transfer with other team members and new joiners
• Ensure Standards are followed in SCM to prevent Non Compliance.
• Defect Management and Reporting

Confidential

QA Analyst

Responsibilities:

• Designed various test scenarios by analyzing the entire application
• Developing and execution of Test cases.
• Conducted peer reviews, executed the test cases and certified the application.
• Created automated scripts for regression testing using QTP
• Regular interaction with environment team(On-site) on call for any support related activities
• Walk through of test cases to client coordinator and team lead