Qa Manager Resume
CA
EXPERIENCE SUMMARY:
- Accomplished QA Manager, Automation architect with 16+ years of experience. Strong in STLC process, Test Strategy/Plan, Test Estimation & Text execution and project management skills. Experience in team management, status reporting, project tracking, metrics collection and reporting, revenue forecasting, end - to-end test management. Effective Project & People Management Skills, exposure to Knowledge Management. Solid time management and prioritization skills. Proven record of successful contribution in Quality management systems (QMS), automation architecture, frameworks, project management,QA process improvement, QA processes, standards, QA methodologies, best practices for Fortune 500 companies.
- Expertise in Test strategy, planning, estimations, test metrics, test case designing, test case execution, testing coverage(RTM), defects reporting, status reporting.
- Strong leadership skills and ability to work with cross-functional teams. Excellent written and verbal communication skills.
- Diversified experience in all types of testing including automation, functional, system, performance, database, ETL, DWH, BI, security, mobile, compatibility, internationalization, API, web services (SOAP,REST), integration, sanity, UAT, Web based, client server.
- Expertise in architect, design, develop automated solutions using Selenium-JAVA,HP QTP, Mercury Winrunner,HP-UFT.Used Keyword, Data driven and Hybrid automation frameworks.
- Solid experience in Performance testing, Load testing, Stress testing, Performance monitoring, tuning, capacity planning using HP Load runner, Performance Center, Webload, Open STA, Site scope.
- Expertise in QA methodology, industry standards, best practices,SEI-CMM,Six Sigma,Lean,ISO, TQM, Quality Processes.
- Experience in On site-Off Shore coordination, Audits,Recruitment,Training,Demos, Presentations, Case Studies, RFP proposals, Environment readiness, Risk Management/Change Management, Disaster Recovery planning.
- Experience in Agile, Scrum, Waterfall, Incremental, V-Model, Extreme programming, Test-driven development (TDD).
- Experience in Test Management, Defect Tracking using HP ALM, Quality Center, Test Director, JIRA SpiraTest,Bugzilla.
- Experience in Healthcare, Biotech, Pharma R&D, Clinical trials, Medical affairs, Drug discovery, Drug Safety,HIPPA, FDA Regulatory compliance, Digital Pathology,EMR domain
- Experience in Banking, Financial services, Treasury, Securities, Investment banking domain.
- Performed testing on Windows,Mac,Unix,Linux,IOS,Indroid,Salesforce CRM,SAP,EPIC-EMR,Media streaming, Business/Rules Engine, Unified communications platforms.
- Extensive work experience in Fortune 500 companies ( Confidential, Confidential R&D, Hewlett Packard, Cognizant, Wachovia-Wells Fargo Bank).
TECHNICAL SKILLS:
- MS Windows 9x, 2000, Professional
- Sun Solaris 8.0,Linux
- C, C++,PHP,
- Visual Basic, VC++ (SDK, MFC)
- JAVA 2.0,JSP
- VB.net,ASP.net
- LoadRunner 8.1
- Performance Centre 8.1
- Quality Centre 8.0
- WebLOAD 7.0
- WinRunner 7.0
- QTP 8.2
- Street Proof
- Transaction Tracer
- Oracle8i, Oracle9i
- SQL Server2000
- Weblogic 6.0
- IBM MQ,Oracle AQ,JMS
- IBM Rational Clearcase
- Visual Source Safe
- Test Director 8.0
- TOAD, Cute FTP,WS FTP
- Test Director 8.0
- Bugzilla
PROFESSIONAL EXPERIENCE:
Confidential, CA
Technology: JAVA,Oracle, Rest Webservices, Selenium,HP-ALM
QA Manager
Responsibilities:
- Developed QA Center of Excellence, Test Factory Model, Automation Test Lab, Product Testing framework.
- Developed a high performance QA team by hiring, training, coaching and mentoring 50+ QA engineers.
- Managed Mobile, ETL,BI Reports,Datawarehouse testing projects. Provided automation solution using Selenium, QTP, Loadrunner.
- Responsible for Manual, Automation architecture and Performance test plans preparation and execution.
- Worked collaboratively and proactively with QA Team, Agile Development SCRUM teams and others to design and develop effective automation solutions using Selenium. Implemented test automation framework using Selenium webdriver,TestNG, Jenkins.
- Used HP ALM for Test Case design, Test execution, defects reporting and Testing status reports. Oversaw the solution development activities for Healthcare compliance testing
- Worked with the Executive Staff and various teams to provide a clear vision and facilitate the execution of a results-driven Quality Management Process that is focused on: customer satisfaction, continuous improvement, employee development and business growth.
- Managed and oversight all QA/UAT environments, coordinate release schedule with release team.
- Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems.
- Analyze software defects; conduct weekly bug triage meetings with development and product management.
Confidential
Technology: Informatica, Vertica, Salesforce
QA Manager
Responsibilities:
- Responsible for Test Strategy, Test Plans, Automation architecture,Test Cases design & execution for Functional and Non-functional testing. Performed resource planning, project forecasts, project estimations
- Led Testing Center of Excellence establishment effort including roadmap development, tools/environment selection, methodology/process/template development, training development, rolling out the TCoE
- Supported pre-sales, sales, marketing teams, Created client specific solution offerings and resonation material. Developed proposals for TCoE set up, Presented solution approach, proposals to clients.
- Led the evaluation, selection, implementation, and ongoing management of managed service testing relationships, test tools and test environments for Salesforce application testing.
- Managed Test Automation CoE including the following: Plan, Design, Build and Maintain complex Test Automation Frameworks(Data-driven, Keyword, Hybrid, Descriptive programming) using Selenium.
- Managed Performance testing CoE using HP Performance Center/ LoadRunner including the following activities: directing/identifying volume/stress/performance testing solutions, scheduling, tracking, measuring of Performance testing and test results
- Hired and mentored staff, assigned projects, evaluated performance. Managed Onshore/Offshore and vendor relations. Responsible for Test Management in Agile development environment.
- Managed Mobile, ETL,BI Reports,Datawarehouse testing projects. Provided automation solution using Selenium, QTP, Loadrunner.
Confidential, NY
Technology: C#.NET,SQL Server 2010,Flex
QA Manager
Responsibilities:
- Created Master Test Plans, Designed Test Architecture and Test strategy for assigned projects, reviewed and approved Test Plans created by cross-functional teams participated in release projects.
- Responsible for Test Management in Agile development environment. Managed Mobile, ETL,BI Reports,Datawarehouse testing projects. Provided automation solution using Selenium, QTP, Loadrunner.
- Provided technical leadership and mentoring team members including offshore QA engineers.
- Performed data validation and white box testing of all data feeds from vendors including files processing using PL/SQL procedures
- Coordinated testing activities for multiple projects on all stages of Software Development Life Cycle: participated in walk thru to define testability for requirements, systems integration, release acceptance test, functional testing, configuration and change control.
- Created weekly status report on QA progress for each release project using Test Director/Quality Center, reported results to QA Manager and published reports on QA dashboard
- Continuously improved QA processes, procedures, and standards by working closely with customer support department.
- Supported monthly nightly releases from the office and on-call 24x7 for post release issues.
Confidential
Technology: ASP.NET,Flex, SQL Server 2008,Flash, SpiraTest, OpenSTA
QA Lead
Responsibilities:
- Responsible for Test Planning, Architecture & Strategy. Co-ordinate the testing efforts of multiple projects executed from near shore and offshore.
- Establish standards and processes that Test Leads should follow to manage their areas of responsibilities.
- Manual, Automation and Performance test plans preparation and execution
- Responsible for Test Management in Agile development environment. Formation of Test Team, distribute the work loads, track the progress.
- Schedule Preparation, Module Allocation, Reviews on Test Process, Client Interaction, Verify Status Reports
- Write job descriptions, Review resumes, Interview candidates
- Track project Development and team costs
- Determine milestone deliverables, Communicate changes to schedule, Determines impact of schedule changes on quality objectives, Coordinates schedule with dependent groups.
- Map quality measurements to Customer satisfaction goal .Determine effective quality metrics, Establish quality criteria / release criteria.
- Synchronize schedules, Set expectations and establish service level agreements (SLA), Escalate issues with internal tools.
- Worked on automation framework using QTP. Worked on Mobile Testing
Confidential, CT
Technology: ASP.NET, Business Objects, Oracle 9i, Sitescope, Performance Center
QA Lead
Responsibilities:
- Worked closely with Client for test strategy, planning, interacted on various issues of enhancement, maintenance and support.
- Tested the application in various levels like System, System Integration, regression and UAT testing.
- Liaising with technical staff to ensure availability of all testing facilities.
- Accountable for Setting up the QA environment in coordination with customer infrastructure teams
- Make arrangements for functional consultants and/or other project personnel to execute or supervise testing.
- Make arrangements for users to conduct UAT.
- Collate and distribute all testing documentation, and collect completed test documentation.
- Report on testing progress to the Project Manager and other designated project personnel.
- Collate final test results and report in writing on these to the Delivery Manager and other designated project personnel and in the case of UAT, produce a final report on the overall conduct of UAT which can then be used as part of the Go Live Decision.
- Supporting the Development Team to Fix the Bug by providing the necessary details of Bug and its Scenario.
- Provided automation solutions using Load runner and QTP
Confidential, NY
Technology: J2EE, Oracle 9i,IBM WebSphere 5.0,IBM MQ Series, Oracle Forms
QA Lead
Responsibilities:
- Prepared Test Plans, Test Methodology and Test Cases as per System Requirements documents and Design Documents for Functional, Integration, and Regression Test specification and executed them.
- Tested the application for Functionality and all failed cases were documented.
- Test cases were documented, prepared pass-fail reports and comparison.
- Used Quality Center to print custom reports of test cases pass and failed.
- Involved in preparing the status report every week which includes Revision History, test case status, metrics, QA Issues and Defects.
- Manage the complete testing process in Quality Center. Involved in bug tracking and reporting.
- Worked on conversion of manual test cases into automated tests using QTP.
- Performed Stress and load Testing using LoadRunner 8.0 and Test Center 7.6
- Used Test Director 8.0 for test case management and defect tracking.
Confidential, Charlotte, NC
Technology: C# .NET, J2EE, J2C,Oracle 8.0,Mainframe, WebSphere 5.0
Sr. QA Engineer
Responsibilities:
- Test Strategy, Test Plans and Test Cases design & execution for Functional and Non-functional testing.
- Managed team of 10 QA engineers participated in the incremental development and testing of the Enterprise Data Warehouse projects.
- Led the QA Team in developing test strategies and plans bases on analysis of requirements and design documents.
- Executed systems and data migration testing to ensure all development deliverables are production ready.
- Conducted technical interviews and hired 5 QA engineers for Data Warehouse migration project.
- Participated in the project life cycle, from analysis to production implementation, with emphasis on data analysis, system testing, and auditable documentation of results.
- Managed testing tasks concurrently on multiple projects.
- Communicated vision, plans, status, issues and activities to all levels, from individual contributors up to senior management
Confidential
Technology: J2EE,.NET, Oracle, SQL Server, Winrunner, Loadrunner, Test Director.
QA Engineer
Responsibilities:
- Reviewed the Business Requirements, Technical Design documents and prepared the Test cases for all the assigned project releases.
- Involved in testing the new functionalities based on test cases and coordinated with the development team in fixing the issues.
- Tested critical bugs and coordinated with developers in releasing the software meeting the tight timeline.
- Attended the meetings with the Clients to understand the requirements and provided valuable feedback on mobile application.
- Authored test cases for functional, regression, UAT testing.
- Created the requirements traceability matrix.
- Involved in manual testing of the app developed for functionality, usability and consistency on tablets and phones.
- Involved in Installation, Security and Interrupt testing of the app.
- Log, track, and verify resolution for all software and specification defects in Test Director.
- Involved in testing the production defects and regression testing.
- Created the Test Summary Report ( Confidential ) to detail the testing effort such as Test Case ID, number of Test Cases executed, passed, failed and status of Test Cases.
