PROFESSIONAL SUMMARY:

• 15+ years of experience in the field of IT with focus on Release Management, QA, Project Management, and testing of Web - based/Client-Server applications.
• Effective use of QA and Testing practice. Strong knowledge of all phases of SDLC and strong working knowledge of Software testing (Functional, Integration, Performance, Quality Metrics). As well as managing Projects to implicate new process being put into place.
• 8 years Selenium Web Driver, UFT, Selenium Data Driven Framework, Manuel and Automation.
• Proficient in Manual Testing & the use of leading edge Automation tools like WinRunner, QTP, LoadRunner, and Test Director/QC.
• Proficient in all cycles of test life cycle from test planning to defect tracking and managing defect lifecycle.
• Experienced in preparation of test bed, Installation testing, replication of problems and generation of bug report.
• Manual Testing, Black Box Testing, UI, Smoke Testing, Load Testing, and Regression Testing.
• 8 years API testing and implementation along with deployment and testing.
• 10 years of experience working in an Agile/Scrum environment.
• Extensive experience in using Testing tools such as WinRunner, QTP, LoadRunner, Test Director/Quality Center, Microsoft Stress tool, Fitnesse, Rally and Apache JMeter.
• 5 years of Project Managing/Release Management.
• 10 years’ experience in the Agile Environment
• 8 years of Automation experience including providing management and team what products would be most cost effective to automate.
• 10 Years Performance Testing
• Experienced w/ Software Engineering best practices (Design Patterns, Coding Style, etc.).
• Exceled in verbal and written communications through the organization.
• Able to convey technical concepts with non-technical audiences.
• Able to troubleshoot complex systems including hardware and software systems.
• Familiar with source control software (i.e. Confidential Source Control)

PROFESSIONAL EXPERIENCE:

Sr Quality Assurance Engineer / Lab Release Manager

Confidential, FT Worth, TX

Responsibilities:

• Responsible for the design, development, and implementation of software for new and existing programs.
• Performing Load test, Stress test and bandwidth test on Oracle FMW applications. Performing Regression test using automated testing tool QTP, Fitnesse and Selenium.
• Supported both UAT and Production environment of the industry.
• Coordinated with team members and customers to establish production release requirements.
• Coordinate tracking of defects during different release phases with Project Manager and work with Project Manager to ensure proper closure.
• Interface with technical infrastructure on deploying patches and security upgrades.
• Designs, modifies, implements, and documents software application changes within electronic payments-related products.
• Participates in analysis, design, testing, and review processes.
• Provides estimations of work based on requirements.
• Works directly with third-party products and specifications, evaluating requirements/documentation and translating requirements to our clients as needed.
• Responsible for integrating Confidential products with other Confidential and non- Confidential solutions.
• Automation Testing using Selenium. Experience in testing in Web-based applications and GUI applications.
• Worked with project managers, support, user representatives to ensure environment availability.
• Defined, and developed reports that assist development teams and management to get a clear picture of product development efficiency.
• Evaluated and recommended appropriate actions where possible to improve the performance process and overall performance of the system.

Sr. Quality Assurance Engineer

Confidential, Plano, TX

Responsibilities:

• Review RFQs for software quality requirements as delegated and make recommendations to management
• Performing Stress test, Load test, Performance and Bandwidth test on application server using LoadRunner tool
• Identify, document and follow through to resolution any software defects identified during all testing phases.
• Improved customer experience and reduced costs by rolling out APIs that allowed automation
• Working with selenium Web Driver
• Proficient in using Quality Center, Team Foundation Server, and Test Manager
• Take an active part in customer certifications/recertification audits and implement action plans to minimize findings during audits and respond to Corrective Actions issued during such audits.
• Using Selenium, Data Driven Framework
• Collect, analyze, and present data in various formats to management and customers
• Used Confidential as a testing tool on most projects.
• Review requirements with developers and other QA engineers for consistency and accuracy.

Sr. Quality Assurance Engineer / Release Manager

Confidential, Plano, TX

Responsibilities:

• Develop, maintain, and execute automated test scripts for requirement validation.
• Conducted smoke, integration, regression, performance, functional, UI, and ad-hoc testing for company web applications.
• Enforce code control / release preparedness process with project managers and project teams.
• Review release checklist, backout plans and environment requirements
• Define, and develop reports that assist development teams and management to get a clear picture of product development efficiency.
• Work with IT management to improve the software engineering processes associated with continuously building, deploying, and updating software
• Expanded reach of the social network by building API to support mobile applications.
• Increased traffic implementing a variety of new features.
• Create test plans, test case matrixes and other QA documents and reports.
• Had an active PM role in static testing activities such as design review and requirements inspections to identify ambiguity and inconsistency in requirements as well as improve UI\UX design of company software.
• Experience with defect tracking and analysis using different defect tracking tools such as Confidential (Team Foundation Server), Quality Center.
• Create tractability matrices, test and bug reports and other test related documents for all projects.
• Develop API services in an Agile environment
• Involved in system integration and user acceptance testing (UAT) on later stages of SDLC.
• Experience in writing Selenium test scripts.
• Closely interact with development and production staff when working on Agile projects and update project status in daily Scrum meetings .

Lead POS Quality Assurance Lab Engineer /Project - Release Manager

Confidential, Irving, TX

Responsibilities:

• Automated test scripts for applications that management requested in QTP.
• Work with IT management to improve the software engineering processes associated with continuously building, deploying, and updating software
• Project Managed offshore/onshore QA teams for multiple projects.
• Define, and develop reports that assist development teams and management to get a clear picture of product development efficiency.
• Managed QA Lab to make sure hardware/software was kept at production level with clean data.
• Setup a Release Management process to deploy software updates.
• Created a QA Environment that mirrored production to test software/hardware updates before sent to production stores.
• Build relationship with development, support and infrastructure groups to identify technical and procedural improvements in the release procedures.
• Trained coworkers on creating QA documentation
• Worked closely with development, BA and QA teams as well as stakeholders and members of management as expected.
• Worked as a liaison between business team and development team, translated business specifications and requirements into functional test cases; worked closely with the development team both onsite and offshore on analysis & design to meet business requirements and site roll out
• Performing Load test, Stress test and bandwidth test on Oracle FMW applications.

Quality Assurance Engineer /Project - Release Manager

Confidential, Bentonville, AR

Responsibilities:

• As PM I Led team of 10 offshore and 8 onshore testers with each resource allocated to different projects while staying under budget.
• Worked as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption.
• Continually work towards making improvements in the release management process
• Assigned QA tasks, consolidated, reported testing progress, results and other relevant information to the project team for multiple projects.
• Performing Load test, Stress test and bandwidth test on Oracle FMW applications.
• Updated Upper Management on test status, project timeline efficiencies and inefficiencies, resource requirements.
• Designed and documented REST/HTTP APIs, including JSON data formats and API versioning strategy.
• Involved in testing new functionalities based on test cases and coordinated with the development team in fixing the issues.
• Developed and executed test scripts using the QTP application for .Net applications.
• Advised management and other team members on applications that could be utilized by QTP automation.
• Was tasked with being the PM over the Performed Load Testing using Load runner.
• Used Confidential for defect tracking and analyst for most projects.
• Validated data in XML files.
• Wrote SQL statements for generation of data for execution of test cases.
• Worked in an Agile/Scrum environment.
• Acted as a Quality Assurance Subject Matter Expert and advocate on an ongoing basis to communicate and educate others on QA best practices.
• Mentored junior team members.

POS Quality Assurance Analyst - Release Support

Confidential, Bedford, TX

Responsibilities:

• Responsible for managing the QA efforts on all projects and managed 5 Testers.
• Updated Management on test status, project timeline efficiencies and inefficiencies, resource requirements.
• Proactively highlight opportunities to improve performance in all areas of operations including productivity, financial management, execution of processes and procedures, achievement of service levels and high levels of customer satisfaction.
• Reviewed Business Requirements, IT Design Documents, and prepared test plans for all assigned project releases.
• Communicates with the client and works closely with the Service Delivery/Project Manager to communicate dates of delivery
• Involved in testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Ensured that all the test cases were updated in Quality Center along with Master test plan.
• Designed, planned, and executed White Box and Black Box tests.
• Performed Load Testing using Load Runner.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Involved in System/Integration Testing, End-to-End Testing and Regression Testing using Quality Center.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Wrote SQL statements for generation of data for execution of test cases.

POS Quality Assurance Analyst - Release Manager

Confidential, Dallas, TX

Responsibilities:

• Wrote test procedures, test plans, and test scripts with anticipated timelines.
• Experience in Web-based and Client/Server applications testing using manual testing
• Logged defects with the help of Quality Center and assigned them to the development team.
• Monitor compliance to existing change management process; ensure correct approval process is followed for both regular and emergency changes, follow up non-compliant changes made outside the change management process
• Assist with developing the Release Management organization.
• Assist in setting up framework for cross-central team communication, coordination of integration among components, and provide related governance
• Performed Load Testing using Load Runner.
• Validated data in XML files.
• Performed tests for functionality and user interface, on newly developed and/or enhanced software using SQL statements for generation of data.
• Developed SQL queries to query the database to test the back-end process of the Credit Card application for over 1500 sites monthly to be in compliance with Visa standards.
• Verified maintenance of test environment with current software under test. Configured hardware for specific testing scenarios.
• Solid understanding of SOX ( Confidential ) compliance and functioned effectively within the limits of the change control processes
• Verification of data from back-end to frontend of the application using SQL statements on all release levels changes of the Confidential Store System.