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Technical Quality Assurance Analyst Resume

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Denver, CO

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SUMMARY:

  • Experienced and proficient Quality Assurance Analyst with 16 years of experience testing applications and their functionality.
  • Brings a passion to the job every day for delivering quality user - focused solutions along with the ability to thrive in an ever evolving technology environment.
  • A dedicated professional with the willingness to share knowledge and learn from others to reach the ultimate goal of achieving quality results that meet the desired functional and design specifications.

SKILLS:

  • QA Testing & Methodologies
  • Regression & Negative Testing
  • Smoke Testing
  • Test Plans, Cases & Processes
  • GUI and Compatibility Testing
  • Defect Tracking
  • Documentation
  • Web Application Testing
  • Performance Testing
  • VRU/IVR Testing

TECHNOLOGY SKILLS:

AS400, PowerAgent, AntHill, UDeploy, DBVisualizer, HP Quality Center, SQL, EZTrieve, Agile, Control Cards, TSO, Sybase, Selenium IDE, SharePoint, Excel, Microsoft Word, JIRA, SecureCRT, WinSCP, Perforce, SWORD, Jenkins, Tomcat, DBSolo, soapUI, Oxygen, Fitnesse, RESTClient, Winrunner, Access, UNIX, IXP Autosys, WIKI, MoveIt

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Technical Quality Assurance Analyst

Responsibilities:

  • Utilized SQL, Selenium IDE, and manual intervention to test and achieve expected results of changes created for the required business application
  • Tracked defects using JIRA
  • Created and executed CASD (Change Application Service Desk) tickets for QA, DEV and Production deployments of PowerAgent changes
  • Assisted in the creation of stories and testing tasks in Agile environment
  • IVR and PowerAgent functionality

Quality Assurance Analyst

Confidential

Responsibilities:

  • Handle and resolve critical quality problems using research abilities.
  • Hands-on experience with statistical data collection and quality administration.
  • Strong analytical skills, combined with effective communication, organizational skills and planning ability.
  • Managerial qualities - Project leadership and team work.
  • Independent and self-directed - Can work with minimum supervision.
  • Assessed QA performance - Retrieved and analyzed QA information to identify root causes of performance gaps and other QA problems.
  • Developed quality regulations and evaluations based on monitoring of data flow.
  • Created and verified standards of quality and testing procedures - Reviewed and modified quality assurance programs and tested according to user’s specific requests and data inputs.
  • Administered the company privacy policy and security regarding data.
  • Provided employees with relevant Quality Control training - Provided QA training and prepared documentation for others within the department/company regarding issues of quality performance and testing.

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