SUMMARY:

• Senior Technical Professional with 16+ years of experience in the design, development and manual/automated testing of large - scale software applications, both client server and web-based. Experienced in all phases of Software Development Life Cycle including waterfall and Agile methodologies, with main focus on testing, including unit testing, integration testing, system testing, stress testing, load testing, performance testing and user acceptance testing (UAT).
• Exceptional project management skills, including the ability to effectively deploy resources and manage multiple projects of various diverse scope in cross functional multi-tier environments using Agile and plan-driven development methodologies. Proven success in creating and implementing plans to achieve long-term strategic company objectives.
• Highly versatile as Manager, Team Lead, Technical Lead or Individual Contributor driving execution.
• Skilled in relational database management systems (RDBMS).
• Extensive industry knowledge of business development, operational test engineering roles, telecommunication, telephony complex billing solutions and financial banking.
• Proven track record of improving efficiency through effective design of QA department and other QA tools.
• Experience in managing global teams and multicultural staff; excellent communication and metrics reporting skills.
• Demonstrated experience in release management and project management.
• Managed test budget and resource estimates at the program level that included functional, regression, automation and performance testing, ensuring all time tracking was accurate, and interviewing/onboarding new test leads and analysts.

TECHNICAL SKILLS:

Programming Languages: C++, Korn Shell, Visual Basic, PL/SQL, Pearl, PHP, Java, JSP, XML, HTML, TSL.

Operating Systems: UNIX (Sun5.9 Solaris2.8, AIX, Red Hat Linux AS/ES v3), Windows NT/ XP/2000/7, .NET, J2EE, VAX/VMS. Stratus.

Application Server: BEA WebLogic, LDAP, IBM WebSphere, ColdFusion. IBM AS400Specialized Software Visio, CADKEY, Microcap and Pspice(Computer-Aided Circuit Analysis), Excel, Lotus Notes ver 6.5, MS Office, Siebel, Toad, soupUI 1.7.5, XMLSPY rel4.

RDBMS: Oracle 11g, SQL*PLUS, MY SQL, Microsoft Access, MS SQL Server, Oracle Forms 4.5, Oracle Reports 2.5.

Testing Tools: Winrunner, Confidential Auto Tester, Script Editor, Loadrunner, HP Quality Center, BPT, QTP,ALM,Selenium.

PROFESSIONAL WORK EXPERIENCE:

Confidential, West Lake, TX

Sr. QA Engineer

Responsibilities:

• supporting the FIAM Business (Sales/Web technologies) teams. Responsible for testing of various Sales Tech Applications including World Class, Iris, Fuse, Dart, AFC, SOLR, CAT. Performed User application testing, Web Service request/response validations using Advanced Rest Client (Postman) and SOAP UI.
• Review, creation and execution of test cases, test scripts and documentation related to functional, backend and Integration/Regression testing based on the user stories.
• Successfully implemented QA strategies/plans and standardized procedures for the QA Department.
• Validated sanity data for successful transactions thru application, using SQL queries on Oracle Sql Deveoper.
• Created Test Suite, Test Steps and Methods for Web services (SOAP & Rest) using SoapUI tool

Environment: Microsoft .NET, C#, Java/J2EE,, JavaScript, Java with JSP, HTML, CSS, Web Services, Oracle 11g, Oracle Sql Developer, SOAP/REST Services, RRC, RTC, RQM.

Confidential, Odessa, FL

Consultant Test Lead

Responsibilities:

• Responsible for overall product reviews, Test Plans, Test Scripts and project executions and defect management and delivery of the online portal enhancements/new projects.
• Successfully implemented QA strategies/plans and standardized procedures for the QA Department.
• Ensured project time lines were met and took steps necessary to mitigate any deviations from the project plan.
• Responsible for customize system automation of the web applications by developing Object Oriented Test Automation Framework from scratch using Selenium WebDriver, Eclipse, TestNG, Apache POI under Java platform.

Environment: Java/J2EE, VB, JavaScript, Java with JSP, PHP, HTML, CSS, Web Services, MS SQL Server, Bug zilla, Jira.

Confidential, Jacksonville, FL

Senior Test Lead Analyst

Responsibilities:

• Successfully performed overall product reviews, Test Plans, Test Scripts and project executions and defect management and delivery of the mobile projects.
• Ensured project timelines were met and took steps necessary to mitigate any risks/deviations from the project plan.
• Served as a liaison between management and various teams including technical business and development. Provided reports and management statuses which kept management current and updated on the day to day execution of projects.
• Identified and implemented software quality assurance standards and testing processes that improved upon PMO standards, managed 50+ QA resources on and offshore, and collaborated with technical and business teams to ensure consistent and reliable QA practices and standards were enforced.
• Provided supervision and oversight which ensured the quality of the product was not compromised at any level of software testing life cycle.
• Performed validation on B2E and B2C banking and credit card applications (Thick and Thin clients), Payment Gateways, cross browser full internet sites as well as mobile browsers. Both standard and advanced browser validations being performed which included Safari, Google Android, Opera mini, Google Chrome for mobile, Firefox mobile, Microsoft IE for mobile, Black Berry browser.

Environment: KonyOne, Java/J2EE, VB, JavaScript, Java with JSP, Servlet, .NET (C#), ASP.NET, Web Services, WebLogic/WebSphere, MS SQL Server, SQL/Stored Procedures) in Sybase/Oracle, MSP (Main frame application), DB2.

Confidential, Orlando, FL

Lead QA Analyst

Responsibilities:

• Performed test planning, test creation and executed online educational learning management systems (LMS) (Educator,Blackboard ) across various platforms and browsers including IE, Chrome, Firefox, Opera.
• Evaluated, validated and certified vendor delivered products as well as managed in-house project execution.

Environment: : ASP.NET, C#, JavaScript, CSS, Flash and HTML 5, Web Services, WebLogic/WebSphere, MS SQL Server.

Confidential, Jacksonville, FL

Consultant QA Analyst

Responsibilities:

• Tested LPS Desktop’s end-to-end document management solutions seamlessly for capturing, indexing, routing, archiving and retrieving processes and documents through a secure, Web-based connection.
• Created test cases for new enhancements and supporting builds by smoke testing, functional testing and regression testing of the application.
• Accountable for and tested Invoice Management LPS Desktop’s electronic invoice management solutions from automating every aspect of the invoice approval process, from bill presentment and processing to post-payment activities.
• Tested Full, real-time, online services for: Foreclosure, O&E reports, Bankruptcy, Loss mitigation, Eviction, Replevin/consumer, Inspection, Litigation, Property preservation, Title service, REO brokerage, General service (generate invoices on demand), Valuation and Deed-in-lieu.

Environment: : C#, VB, JavaScript, Java with JSP, Servlet, JSF, ASP, Delphi, Web Services,MS SQL Server, MVS 2008 (Defect tracking and reporting), Oracle, MSP (Main frame application), DB2.

Confidential, Lake Buena Vista, FL

Senior QA Analyst

Responsibilities:

• Developed estimates, Test Plans, Test Cases from business requirements for EAI (Enterprise Application Integration) Middleware applications and payment gateways.
• Used xmlSpy, soapUI, to create xml, and Web Services scenarios from xml Schemas, and WSDL (Web Services Description Language).
• Developed and validated Test Cases based on detailed Use Cases, and Activity Diagrams.
• Wrote Test Scenarios and managed defects using HP Quality Center.
• Performed smoke test, shakeout testing, integration and functional testing using xml, Web Services messages. Integration and Functional testing included validation, Routing, and Triggers on Websphere Application Server 6.0.
• Created BPT (Business Process Testing) scenarios for the Test Automation Team for Functional and Load Testing.

Environment: : Quality Center 9.2, J2EE/EJB, .Net, Servlet/JSP, JDBC, XML, HTML, JavaScript, DHTML,VB Script, Web Services , Web Sphere, Web Logic, Oracle, DB2, AS400, Stratus, Siebel, TOAD, SQL Developer, iSeries Navigator, MS Project, MS Access, MS Excel, IE, Windows NT/ Unix, XML Spy, Soap UI 2.0.2, FileZilla Client, Putty.

Confidential, Lake Mary, FL

Senior QA Analyst / Team Lead

Responsibilities:

• Signed off on feature hand-off's and demos with related feature and release managers as per Integration Test entry and exit criteria.
• Coordinated team activities with Functional Sanity Testing (FST) team.
• Provided environment support to Product System Test (PST).
• Performed Implementation, Installation and Configuration of Infinys core Products.
• Managed work assignments with Confidential global groups and cross-location team members.
• Designed, developed, and executed test plans from software specifications. Ensured that plans support testing objectives.
• Designed and executed both manual and automated tests scripts.
• Maintained software test environment.
• Ensured that defects were reported and managed, as required.
• Ensured weekly testing goals were established and completed in timely fashion.
• Worked with team manager to identify corrective action, and negotiated assistance as required.
• Worked with various subsystems, clients, business units, development, database administrators, system engineers to communicate test problems and priorities, and negotiated Trouble Report (TR) resolution dates to meet testing goals.
• Negotiated resolution to all open issues at the end of release and obtained a future delivery date.
• Documented “lessons learned” after every release.
• Worked with my team to ensure successful implementation of CMMI compliant procedures in an effort to deliver reliable software within time and budget.

Environment: Windows/98/2000/NT/XP, Oracle 9i, 10g, Sun5.9 Solaris2.8, AIX, Red Hat Linux AS/ES v3, HP-UX, Delphi, Web Sphere, Web Logic, Apache web server, Servlet/JSP, JDBC, XML, HTML, JavaScript, DHTML, Exceed, Java, C, C++, Perl, WinRunner, Confidential Auto Tester Tool, Developer-2000, Corba, Tuxedo, Cirrus, Lotus Notes 6.5

Senior QA Analyst / Team Lead

Confidential

Responsibilities:

• Represented Integration Test team in future release planning meetings related to IT testing practices.
• Defined strategies and test cases for Integration Test features.
• Served as a backup for Integration Test Manager.
• Performed as primary point of contact for questions on Integration Test.
• Created Lotus Notes Database to provide reporting, execution, and testing progress to the management.
• Provided support in day-to-day operation of IT to completion.
• Initiated, monitored and co-coordinated builds and patches in IT environment.
• Identified relevant IT sanity suites and regression suites for Integration Test based on requirements and new feature impacted areas.
• Maintained testing databases for new features and reference data, working with developers and DBA’s.
• Did extensive work with ETL testing including Data Completeness, Data Transformation & Data Quality for various data feeds coming from source.
• Validating the data files from source to make sure correct data has been captured to be loaded to target tables.
• Preparation of Test Cases based on ETL Specification Document, Use Cases, Low Level Design document.
• Worked with Program Managers, Requirement Analysts, Mappers, Developers, and other testers to resolve issues with requirements/mapping transformations.
• Monitored testing goals using the Lotus Notes IT metrics during releases.
• Coordinated set up of Automation Test Environment for Releases. Performed Regression and API testing using Winrunner, Test Director and Confidential Automation Tool (CAT).
• Participated in planning and implementing strategies for testing new releases in IT.

Environment: Windows/98/2000/NT, Oracle 8.x, Sun5.9 Solaris2.8, AIX, AS400, Exceed, C, C++, Perl, WinRunner, Confidential Auto Tester Tool, Developer-2000, Toad, Corba, Tuxedo, Informatica, Cirrus, Lotus Notes x.x.