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Quality Assurance Analyst, Sr. Resume

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TECHNICAL SKILLS:

  • Manual test experience includes: Smoke, Functional, Integration, System and Regression testing. Creating and tracking issues using such tools as JIRA, Zephyr, Quality Center (ALM), and Track 32. Front end testing against Windows MFC, Java, .NET, C#, and various Web applications. Both middleware and backend validations as well.
  • Regarding automation, initially used WinRunner against Windows MFC applications. Most recently; Ehanced existing UFT and FitNesse scripts, performed script creation and maintenance within a proprietary (keyword driven) framework based on Selenuim WebDriver; Selenium WebDriver(Java). Web Service testing using both SoapUIPro (SOAP) and QTP.
  • General QA experience includes: Agile and Waterfall methodologies; Extensive experience creating test cases and test plans through requirements gathering from requirement and design documentation and/or any other available resources; Data validation using SQL for Oracle, Sybase, and DB2; UNIX for file creation and editing, along with log searching using various commands; Log verification on Windows platforms as well; Test environment setup and maintenance on multiple test environments for past, present, and future releases (simultaneous upkeep); In addition to test environment application installations and setup, experienced in production environment installations for release implementations; QA assignment distribution, status reporting, mentoring and training junior testers, etc.
  • Looking forward to learning new techniques and technologies related to providing Software Quality Assurance. Have been involved with many software quality assurance teams (using both Agile and Waterfall); providing the opportunity to share experience and knowledge with fellow teammates, and working together to create a solid product.

TECHNICAL SKILLS:

  • Agile Methodology.
  • Waterfall development
  • Manual UI and system testing: black box/grey box.
  • Web Service testing.
  • Automation: Windows, Web:
  • SoapUIPro 4.0.
  • UFT.
  • WinRunner.
  • Selenium WebDriver (Java).
  • FitNesse.
  • Writing/executing test plans and test cases from requirement and design documents.
  • JIRA.
  • Zephyr.
  • Weblogic.
  • HP Quality Center (ALM).
  • SQL.
  • Oracle SQL Developer.
  • MS Office.
  •  XP; NT; Win2000; Win2003, Win2007, UNIX.
  • UNIX - basic commands: searching logs, running scripts and file creation/editing.

WORK EXPERIENCE:

Quality Assurance Analyst, Sr.

Confidential

Responsibilities:

  • Assigned as a loan-in to the Agency Quoting Service Management team.
  • Assigned servicing tasks for system update testing, along with risk based testing of resolved production issues.
  • Modified existing FitNesse (WebDriver based) test scripts to provide more comprehensive testing.
  • Leveraged existing UFT test scripts to provide more comprehensive testing.
  • Created and ran Test Plans and Test Lab test cases in ALM for tracking of Agency testing.

QA Automation Analyst

Confidential

Responsibilities:

  • Creating new and maintaining legacy automation scripts for the Confidential and Confidential Web desktop applications, using excel as a front facing in-house platform based on a Selenium WebDriver framework.

Sr. Software QA Analyst

Confidential

Responsibilities:

  • Created and configured security policies, and validated data streaming from one system/database to another for several client/user interface systems.
  • Used basic UNIX commands and programs for data creation, file manipulation and log verification.
  • Performed Oracle Database data validation using Oracle SQL Developer.
  • Created and ran detailed test plans within HP Quality Center (Application Lifecycle Management -ALM).
  • Tracked assigned Stories and Issues within the JIRA Agile application.

SQA Test Engineer

Confidential

Responsibilities:

  • Performed Scrum Test Lead duties: assigning sprint activities to fellow teammates; point of contact for local and remote PMs; QA status reporting.
  • Distributed and tracked story assignments and progress.
  • Generated weekly status reports.
  • Performed Manual Web UI testing.
  • Performed Web services (API) testing: SoapUI.
  • Performed testing against C#, .NET. platforms.
  • Performed and tracked Agile testing using:
  • JIRA: story tracking; Bug tracking.
  • Zephyr: Test Cycle/Test Case setup and tracking.
  • Created and executed SQL queries: Oracle DB.
  • Used Weblogic: BPMN process validation.
  • Log process monitoring: UNIX.
  • Created Test Strategy and Plan documents.
  • Project: BarclayCardUS - Customer Portal and Middleware testing.
  • Performed Web Service testing using SoapUIPro.
  • Verified service processing through UNIX log files on distributed servers.
  • Created test suites and cases: data driven test cases using SoapUIPro’s various abilities: Grid, Excel, Properties file.
  • Verified data transfer through XML processing.
  • Created test cases from design and requirements documentation.
  • Used HP Quality Center for issue tracking, and storing and running of test cases.
  • UI web page testing - creating and updating bank card accounts through the CSM and the QA environment customer account web site.
  • Utilized access to customer credit card accounts through the Total System Services (TSYS) - mainframe for viewing and conditioning credit card account information.
  • Managed credit card account test data within test environment.
  • Used Contact Center Desktop (CCD) - .NET UI for managing test environment credit card account information.

Software System QA Engineer

Confidential

Responsibilities:

  • Performed issue tracking and reporting using HP Quality Center.
  • Created and executed SQL queries for data validation and manipulation: Oracle.
  • Generated test plans and cases (using HP Quality Center) from Interface Control, Requirement, and Design documents.
  • Client/Server tests performed: Functional, Integration, Regression, and Backward Compatibility.

SQA Analyst

Confidential

Responsibilities:

  • Verified main frame back end system functionality using QMF to query into DB2 for data verification.
  • Created, ran and maintained Quick Test Pro (QTP) scripts for shipment processing web services.
  • Logged and tracked defects through HP Quality Center.
  • Created test cases from design and requirements documentation.

Software System QA Engineer

Confidential

Responsibilities:

  • QA lead responsibilities: Training and directing junior QA testers; QA point of contact (POC) for customer/UAT team; QA POC for production support; QA POC for development team.
  • Ownership of end to end testing regarding the ETMS and RM applications, along with new projects as they are acquired.
  • Organized and maintained System Test environment: New build/kit installations and configuration for various servers on a Windows XP platform.
  • Tracked and reported defects using HP Quality Center.
  • Performed manual End to End testing against various upstream systems: MS Windows (NT), Web, Java Interfaces,.NET, and C#.
  • Created and executed SQL queries for data validation and manipulation: Oracle.
  • Created and executed test plans and test cases (using HP Quality Center) by gathering information from Interface Control, Requirement, and Design documents.

Technical Quality Assurance Engineer

Confidential

Responsibilities:

Responsibilities:

  • Created and maintained WinRunner automation scripts for application test data setup and testing of previous, current, and new packages/builds.
  • Performed API testing using an in-house web based application.
  • Used Microsoft Visual Source Safe for automation script integrity control.
  • Created Test Case documents against development Requirements and Design documentation.
  • Utilized the SoFfront TRACK32 application for issue tracking and documentation.
  • Performed both grey box and white box testing in an NT/Unix Client/Server environment using relational databases (Oracle and Sybase).
  • Used UNIX for upgrading test databases and installation of new packages, and for tracking application logs and processes and database scripts.
  • Performed Unit, Integration, Functional, and Regression tests.

Technical Quality Assurance Engineer

Confidential

Responsibilities:

  • Created and maintained automated scripts used for application test data setup and testing of previous, current, and new packages/builds.
  • Wrote and maintained WinRunner test scripts ( Confidential ) within the QA team.
  • Established and maintaining multiple WinRunner directories with respect to application versions/clients - keeping the GUI Map and script functionalities current.
  • Used Microsoft Visual Source Safe for script integrity control.
  • Utilized SoFfront TRACK32 for issue tracking/documentation.
  • Performed both Gray box and white box testing in an NT/Unix Client/Server environment with relational database (Oracle and Sybase).
  • Monitored application logs and processes through Unix Xterm.

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