SUMMARY:

• Sr. Level Software Quality Assurance Engineer with over 12 years experience producing test assets, including test strategies, test plans, test reports with dynamic graphs, for zero defect quality software. Proficient with Microsoft Office tools including Word, Excel, Visio, PowerPoint, Project and Outlook.
• Mentor level skills with IBM’s Rational Test Manager and HP’s Quality Center for test solutions using today’s testing technologies. Advanced automation expert in SQA Basic for test automation scripting using IBM’s Rational Robot and HP’s Quick Test Pro solutions.
• Background in Business Programming & Electronics Engineering for advanced troubleshooting skills. Experienced with open source solutions and Web Research for implementing a wide range of test strategies.
• 10 years UNIX Admin skills using vi editor and SQL skills in software test. Maintaining test environments in complex client/server environments, tailing logs, monitoring for system and memory issues, using select, update and delete SQL statements to extract data for test and troubleshooting including complex table joins.
• System Administration on IBM, HP & SUN Mainframe computers using UNIX / Linux / Solaris.
• Web based testing of embedded and standalone .NET, Java / Jboss, Tomcat and Motif application.
• Telecommunications with over 4 years testing; VOIP, SIP, RFC’s using X - Lite, Wireshark, Audacity.
• Subject matter expert in areas of test coverage providing Productions Support, Development Support, Installation Documentation, User Guides and Application Demo’s.
• E xcellent analytical skills working directly with developers on complex issues.
• Highly motivated, team oriented attitude, outstanding work ethic, and excellent communication skills.

TECHNICAL SKILLS:

Software Development Models: Configuration Maturity Model (CMM), Rational Unified Proc. (RUP), Waterfall, Agile, Extreme Programming (XP).

Application Software: Microsoft Office Suite: (Word, Excel, Outlook), MS Project, MS PowerPointMS NetMeeting, Lotus Notes, Lotus SameTime Connect, Visio, Snagit, WinZIP.

Servers and Operating Systems: IBM RS6000 (aix), HP-9000 (hp-ux), UNIX, SunOS 10, Solarus, Linux, Microsoft dos, 95-2000, CE, NT/XP, Vista, X-Windows, X-Motif, Macintosh, on Desktops & Laptops.

Database Applications / Tools: Oracle 8i - 11g, Sybase, SQL Server 2005/2008, MS Access, TOAD, DB-Visualizer, Embarcadero, using PL SQL / SQL Plus, designers, etc.

Network Tools and Protocols: Network “Sniffers”, TCP/IP, Token Ring, Domain Name Server (DNS), Ethernet, Citrix Server, Bay Networks, Cisco, Nortel, Novell, Xylogics, LAN, WAN, FTP, SCP.

Computer Languages: Basic, SQA Basic, Visual Basic, vi Editor, Unix Shell Scripting, Bash, Korn, Bourne, and C-Shells, hp-ux, aix, OCR and Red Scan Optical readers, HL7.

Telecommunications: Proxim Wireless Solutions, WiFi Solutions, Wireshark, Audacity, X-Lite.

Testing Software / Tools: HP’s Quality Center formerly Mercury Test Director, Quick Test Pro, Load Runner; IBM’s Rational Software Quality Solutions including CQTM, Test Manager, ManualTest, Robot, ClearQuest, ReqPro; Mantis, Bugzilla, Macro Express, iMacro, Solenium.

Web Applications: .Net, Java, J2EE, Jboss, Apache/Tomcat, Html, Xml, UML, WebSphere, Firefox, SharePoint / CMS configuration tool, Service Capture, Charles, Net Limiter.

EXPERIENCE:

QA Team Lead / Process Engineer

Confidential

Responsibilities:

• Provided a test process defining iteration planning, traceability, testplan generation, building of regression suites, reporting, and archiving, including test environment maintenance.
• Assigned test team tasks, created and executed testplans based on Rally user stories, meeting scheduled delivery dates including when schedules were changed to meet business needs, in an agile test environment.
• Created advanced SQL scripts using the SQL Server2005 Query Designer.
• Performed manual test of new features and automated regression test of existing features using iMacro and Selenium.
• Utilized Bugzilla for defect and enhancement tracking from creation through resolution, verification and reporting.

Sr. QA Test Engineer

Confidential

Responsibilities:

• Worked directly with Development testing Java .NET applications developed for Security Incident & Event Management.
• Created Test Plans from Eng. Specs, setting up virtual test environments, using SQL Server 2005 for building, sizing & relocating db’s for testing InstallShield and other new application features.
• Write clear and concise defects and enhancements using SalesForce. Regress applications in preparation of GA release.
• Mentor Jr. test engineers in Unix and SQL skills.

Test Engineer

Confidential

Responsibilities:

• In-house contract position producing testplans for testing electronic voting machines to be used in the 2010 Philippines election.

Test Engineer

Confidential

Responsibilities:

• Completed a contract position testing online websites with streaming video for web marketing and sales.
• Lead tester of Confidential and Confidential websites.
• Testing across IE 6, 7, 8, Firefox, Safari, and Chrome browsers, utilizing Jira as a defect tracking tool, DB Visualizer/Embarcadero for db and ETL testing, SharePoint/CMS configuration tool. Lithium and Omniture experience using Service Capture, Charles, and Net Limiter for .NET testing in an fast paced agile development / testing environment.
• Automation test of website using HP-QTP, IBM-Performance Tester, SoapUI w/xpath for API Testing.

Test Engineer Systest

Confidential

Responsibilities:

• Completed a contract to Aircell, a leader in air to ground communications and wireless hotspots for the commercial and private airline industries.
• Updating test plans, mapping requirements, testing software and documenting defects.
• Use of HP-Quality Center, Mantis defect tracking, Wireshark, Audacity and X-Lite for call flow testing.

Development Test Engineer

Confidential

Responsibilities:

• Worked with a development team on VOIP provisioning applications and call flow test tools written in C++, with Java/Jboss GUI front end applications for the Telecom industry.
• Created formal test plans and test cases from eng. requirements and use cases, documented entrance and exit criteria, producing test results and defect tracking documentation. Providing application support for test lab and production.
• Created Installation Instructions, User guides, and providing training demo’s for end users. Subject matter expert.
• Defined Level 3’s IBM-Rational CQTM/Robot GUI automation test strategy to be implemented in 2009.

Software Test Engineer

Confidential

Responsibilities:

• Fulfilled a contract to Confidential testing hard drive software. Where I assessed the clients expectations, provided written test cases, automated to test scripts, then cross trained the client on Rational Robot test environment setup and test automation scripting techniques. Exceeding the client’s expectations.

Software Test Engineer

Confidential

Responsibilities:

• Create Test Case Designs for an upgrade to Java based GUI application for American Airlines.
• Automation Lead - Develop / maintain automate test software for multiple projects using Rational Robot.
• Defined the internal Test Case Design Process, including traceability and coverage reporting.
• Created Requirements Mapping, Test Case Coverage and Traceability Reports in Excel Spreadsheet form.

QA Analyst

Confidential

Responsibilities:

• Created a structured QA Test environment with test case documentation and test scripts for OCR scanned adjudication.
• Built test cases, and supporting test scripts, with over 15,000 validation points for ETL testing utilizing Rational Robot advanced scripts for repeated regression and validation.
• Provided accurate matrices to report Test Case to Test Script coverage, and Test Cycle Progress.
• Maintain defect tracking, with open / direct communication to developers and analysts.

Test Engineer

Confidential

Responsibilities:

• Implementation of Rational TeamTest, Robot and ClearQuest to QA Team, to meet the needs of SUT and meet managements reporting goals. Coding and recording of automated test scripts, documented to traceability metrics, to define and maintain test case coverage and defect tracking by release cycle.
• Record and document software defects with clear and detailed defect reports. Interaction with the development team on reproduction of documented defects providing a strong influence in product solutions and direction.
• Creation of Rational Teamtest Automated Testing environment for Quality Assurance Team of 12 with asset backup. Included weekly Oracle database refresh and backup, for database automation successes and test environment stability.
• System Administration of UNIX based applications on IBM RS6000, AS/400 and HP9000.
• Microsoft Administration, Citrix Administration, GUI and WEB Interface Administration.
• Oracle 8.1.7 Database Refresh, Recovery and Backups for QA automated testing.
• Image recovery for Desktop PC environments from ghosted backup images.