OBJECTIVE:

ISTQB, ITIL, SCRUMStudy certified professional with wide range of experiences in End to end IT processes with special focus on Program Test Management, IT Service delivery, CMMI Process, IT Audits, QA Governance, and UAT Management, seeking suitable role.

SUMMARY:

• Over 17 years of IT experience with active involvement in all phases of System Development Life cycle SDLC, Software Testing Life Cycle STLC.
• Over 12 years of experience in managing program level end to end enterprise testing activities working with teams located in multiple geographical locations / time zones.
• Experienced in adopting and implementing enterprise Testing methodologies based on project and project management priorities.
• Experienced in developing and implementing Test strategies, Test plans for varieties of projects such as infrastructure upgrade, data migration, Cloud (SaaS/IaaS), Vendor ERP, CRM, COTS applications across enterprise lines of business.
• Experienced in resource pooling, building QA teams keeping in view future projections / nature of projects.
• Conducted QA Audits on monthly basis, and the results reported on dashboard. Conducted QA compliance inspections based on CMMI checklist.
• Facilitated training to staff, on QA processes, contributed to company QA process improvement, QA Governance, ITSM, and CMMI L3 audit. Assisted CMMI external team in the process of accreditation.
• Experienced in strategically working with off - shore and onsite teams, team strength up to 40 resources. Closely worked with senior management with hiring right professionals on right projects.
• Experienced in reporting senior management on KPIs and detailed project indicators on various projects.
• Experienced in resource planning, team training, mentoring, and performance reviews.
• Experienced in reporting project status on dashboard, and managing QA metrics and SLAs.
• Experienced in leading defect triage meetings, defect management, reporting on defect lifecycle.
• Experienced in working out solutions for all the project related problems, engaging required project stake holders across LOBs, including business stakeholders.
• Experienced in working out project estimates following mix of various testing techniques such as Iterative, Metrics based, Work Break-down structure, Delphi, and Percentage of Development test approaches.
• Experienced in implementing Enterprise Quality management processes, sprint planning, user stories, schedule and manage daily scrum meetings.
• Experienced in Change request implementation process, risk analysis, determining impact analysis, incident management related to changes.
• Experienced in end to end Business Testing including UAT / BAT Planning, managing BAT test execution, test environment management, data management, UAT strategy, UAT test execution, defect triage, issue resolution, coordinating with business users.
• Extensive experience of engaging third party vendors, maintaining vendor relationships, and plan the resources to meet the company financial requirements and policies.
• Experienced in risk calculation based on failure probability, business criticality, working out risk mitigation strategies / risk based testing to ensure key project deliverables
• Proficient in Black Box Testing, System Integration Testing, Development Integration Testing, Build Verification Testing, Regression Testing, Usability, Compatibility testing, Vulnerability testing, and User Acceptance Testing.
• Experienced in managing performance, vulnerability, automation testing building reusable suite of scripts.
• Implemented QA methodologies (Waterfall, Agile, V-Model, DevOps) and test strategies in Client/Server, Web, Portal and Back-end/Database applications, mobile applications, and Network, database infrastructure installation, process, Access provisioning systems.
• Extensive experience in writing SQL queries on RDBMS Oracle, DB2 and SQL Server, SAS, COGNOS reporting and data warehouse environments for data validation, reports validation
• Worked extensively in UNIX environment to execute Batch jobs, compare files, create files, edit scripts, file script manipulation, including basic scripting.
• Experienced in creating Requirement Traceability Matrix between Test scenarios, test cases, and business requirements and uploading to HP ALM using Excel HP ALM add-on.
• Worked with customer/client/users/stake holders to follow up on requirements, gap analysis, and remediation approach, SME support on multiple LOBs, and UAT support.
• Hands on experience working on Enterprise Content Management System CMS applications Documetum, SharePoint and VIGNETTE WEM, Open Text.
• Coordinated computer systems validation for recovery, disaster recovery, network, security, and data flow and prepared Validation Master Plan and IQ OQ PQ protocols, SOPs, FDA Compliance.
• Experienced in Planning, organizing and monitoring the execution of the work assignments for the project team and reported the testing status in frequent intervals.
• Participated in Requirements gathering, review, Configuration Management, release management (application functional security enhancements, OS updates, and vendor applications), third party application gap analysis, readiness reviews and Version Controls, Deployments reviews.
• Experienced in performing Data mapping, Data cleansing, and data validation in migration of the legacy system to new system writing extensive SQL queries.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Specialist

Responsibilities:

• Led End to end Program Test Management with special focus on integration with IFIS (Ontario Integrated Financial Information System) and UAT/BAT for OMAFRA and MEDG projects.
• Developed Program level Test strategy, conducted training sessions to Business support team, contributed to Program level budget and effort estimates.
• Worked closely with project stakeholders on process improvement and on day to day project activities. Provided demos / presentations to Business team on product functionality.
• Oversaw QA activities throughout all phases of SDLC from conceptual phase to Sign Off / Implementation phase including QA audits and facilitating lessons learned sessions.
• Led Testing strategy, Test planning, Test scenario development, Test scripts design as per System/Integration requirements and use cases, Test execution (Integration, System, and Regression) defect triage, Go No Go decision including coaching and mentoring to new resources.
• Monitored complete Testing life cycle from Requirements analysis, gap analysis, traceability, Test coverage, Test scripts design, Test execution, Defect management using HP QC Test management tool.
• IFIS is composed of three main ledgers: the Operating (OG), the Consolidated (COG) and the Broader Public Service (BOG) general ledgers, and Data migration from legacy systems to SIEBEL systems including GL Accounting systems.

Technology: Oracle SIEBEL, HP QC, Share Point, data migration ETL, SQL

Confidential

Program Test lead

Responsibilities:

• Managed Oracle Financials Anti Money laundering Testing project SIT and UAT phases.
• Anti-Money laundering features covered in testing include Alerts management, Alerts workflow, Alerts life cycle, Data Ingestion, Behavior patterns assessment,
• Created test scenarios on User privileges, security, suppression, controlling rules.
• Tested features such as regulatory reporting, compliance, Financial crime and compliance management,
• Developed, and executed the User Acceptance Test strategy and Test Plan.
• Provided oversight for test case documentation for all business departments.
• UAT plans created to support a Commercial off-the-shelf (COTS) software solution and other enterprise solutions applications.
• Assisted with creating documentation such as test management plans, use cases, and test scenario templates.
• Created a process to evaluate, troubleshoot and test the software repeatedly in order to detect all errors and bugs and recommend bug fixes.
• Provided management reporting to track all defects using HP tools such as HP ALM HP QC

Environment: tools: HP ALM, HP QC, Oracle Financial, Data migration ETL, BI Reporting

Confidential

Senior QA Consultant

Responsibilities:

• Testing focused on anti-Money laundering, Server optimization projects that include Alerts management, resolution, compliance reports.
• Test management, QA resource allocation, define test strategy and Test plan, and test execution as part of Confidential team.
• Provide estimates, resource management, task allocation, status reporting.
• Verification and validation of components of Windows servers, based on checklists.
• Verification and validation process management to make sure that all the required components are built into the servers.
• Defect management, system integration testing, Regression testing, API testing, ETL data validation using SQL.

Confidential

QA Lead (SIT/UAT Management)

Responsibilities:

• Worked with the Project Managers in planning for UAT as part of a project.
• Coordinated with business resources on the production of a UAT test plan, test scripts, and execution of test scripts for each change / release.
• Compile UAT results and reporting of those results to the stakeholders.
• Logging, tracking, resolution and reporting on UAT defects.
• Accurately estimating the effort and required resource to successfully execute UAT.
• Arranging testing resource for test execution with relevant teams including the Operational Helpdesk, Business Analysts and Operational Support.
• Documenting testing data and environment requirements and arranging these requirements with the relevant parties.
• Performed the role of subject matter expert for UAT processes and procedures.
• Represented Business Change for sign off of developments.
• Ensure all applicable testing is signed-off as appropriate prior to change implementation.
• Coordinated with other LOBs in relation to UAT

Confidential

Program Test Lead

Responsibilities:

• Analyze business scope, requirements, and User stories and /or use cases.
• Help business testers with creating manual test scripts based on the scope, requirements, user stories and use cases.
• Help business testers with execution of manual test scripts and provide environment support.
• Manage End Users / business stakeholders from enterprise infrastructure group during UAT Phase.
• Asses the impacts and risk of the new functionality on the system and advice the Portfolio Test Manager.
• Provide daily update to the Portfolio Test Manager on Test Execution progress during the UAT Test Phase.

Confidential

UAT Test Coordinator

Responsibilities:

• Work with project Manager, business SMEs and Test Analysts on planning and execution of UAT.
• Work with Test Manager and other Test Analysts to plan testing tasks and test data needs.
• Work with LOB SMEs to identify test conditions and test cases for UAT test activity
• Work with LOB SMEs to identify and prioritize UAT test cases
• Coordinate execution of UAT test scripts and documented results
• Manage defect tracking.
• Participate in daily UAT test status meeting
• Escalate testing issues to Test Manager

Confidential

QA specialist Lead

Responsibilities:

• Manage UAT Test planning, testing resources, test data and test environment.
• Manage all the test documentation and deliverables
• Work closely with business testers on preparation for testing such as test data, test cases, test scenarios
• Look over the day to day testing activities, defect tracking, managing defects
• Work with Key Stakeholders on budget, resources, and sign offs.

Confidential

QA Lead (UAT and SIT)

Responsibilities:

• Responsible for effort estimates, resource allocation, for multiple projects.
• Responsible for Data management, data validation, drug adjudication in HP Non-Stop Tandem Drug engine

Confidential

Senior QA Lead, Jersey City, NJ

Responsibilities:

• Lead a team of QA analysts and business testers for the Reinsurance and Investments projects.
• Responsible for requirements gathering working with reinsurance business SMEs, creating and review BRD with design and QA team, create business process flow.
• Developed Test strategy and Test Plan adopting the AGILE methodology
• Managed project estimations, resource allocations, testing artifacts review, status reporting

Confidential

Senior Test Lead, Plano, Richmond

Responsibilities:

• Lead and Coordinate Off-shore /Onsite Testing teams and update project management on daily basis.
• Test planning, Test case design, traceability matrix, gap analysis for ETL Abinitio data processing
• Effort estimation, resource allocation, status reports.

Environment: Agile Environment, Teradata, Oracle, SQL Server, Windows, IIS, UNIX, AS400, ABINITIO, ETL, Mainframes Green Screens, IVR, Imaging, Test Director, AGILE Methodology, Rational tools Clear quest, Hyperion