SUMMARY:

• Obtain a challenging position where I can utilize and expand my current skills and continue increasing my knowledge in IT/Quality Assurance.
• Eighteen (18) years experience as an IT Specialist - Quality Assurance Analyst .
• Technology platforms that I started learning are JIRA, Quality Center, MTM, SoapUI, Selenium, Eclipse, Mocha, Chai, and Bitbucket.
• Fully familiar with and extensively used a wide range of Technology platforms and disciplines such as SQL, SAP 3.1, 4.0 & 4.6, Test Director, J2EE, Java, Oracle 10G and PC based Software, EDI/Harbinger, Mainframe OS390, DB2, Client Server, Business Objects, Amdocs Enterprise - Enterprise Product Catalog, Microsoft Access, UNIX, Linux.

PERSONAL ATTRIBUTES:

Achiever, Strategic Thinker/Leaner, Individualization, Maximizer, Versatile, Team Player, Customer-Focused.

TECHNICAL SKILLS:

Management: Agile, Selenium Automation, Eclipse, Project Team leadership, Project Management Essentials, Managing Conflict, Marketing Principles Overview, Accounting and Budgeting, Cost of Quality, Total Quality Mgmt, Accomplishment through Teamwork, Business Case Courses

Technical: HTML, Selenium, Eclipse, SAP Order Management and Security, Informix SQL, ROC/RES, UNIX VI, Lotus Notes, Test Director, Business Objects, Quattro Pro, EPPS, ATTRA, PowerPoint, Access, OFIS, 5ESS Switch ISDN Seminar, 5ESS Switch Elements

EXPERIENCE:

Confidential, Lone Tree, CO

Sr. Software QA Engineer

Responsibilities:

• Created Test Plans, Strategies and Certification Plans detailing the testing approach.
• Developed Standards and Procedures to determine Product Quality and Release Readiness.
• Worked on a Agile Team for the last 3-1/2 years and created QA process procedures in a Agile environment. Used JIRA and Zephyr for tracking and tying the testing with results.
• Worked closely with Development and Product Owners and help in setting up the UAT environment.
• Performed Production Verification after every release and developed Selenium IDE Touch Testing for Production and Pre-Prod.
• API and Single Page Application testing using SoapUI, Mocha/Chai and Selenium with RAD/Eclipse.

Confidential, Englewood, CO

Analyst/Developer

Responsibilities:

• Analyst for a Web Based Architecture for Dish Services providers.
• Test Requirements / Case development and test scripts based upon the functional requirements (JRD).
• End-to-End and Regression testing of various platforms including CSG, SQL and Web applications.
• Tracking of issues using Team Tracker and HP Quality Center
• Executed HP Quick Test Professional automated Test Scripts
• Worked closely with Developers and Project Managers ensuring a quality product.

Consultant

Confidential, Aurora, CO

Responsibilities:

• Quality Assurance Tester on a Service-Oriented Architecture for a Student Loan Financial Institute.
• Designed test cases and test scripts based upon the functional requirements. Over 300 test scripts were tested within a 3 week timeframe.
• End-to-End testing on various platforms including AS400 and Web.
• Tracking of issues using Compuware TrackRecord.
• Worked closely with developers and Project Manager ensuring a quality product.

Confidential, Ranch, CO

IT Specialist - Client Server (SAP/EDI Test Lead)

Responsibilities:

• Quality Assurance Lead Tester on a SAP/EDI Harbinger platform for a Telecommunication Ordering System.
• Designed test strategies, plans and test scripts for functional and end-to-end testing scenarios against functional specifications using Mercury Quality Center.
• End to End testing on various platforms including Toad, UNIX, SAP, Web and mainframe.
• Worked closely with developers ensuring a quality product.

Consultant

Confidential, Lafayette, CO

Responsibilities:

• Quality Assurance Tester on a Linux platform for a J2EE & Java application running on Oracle 10G portal for a Resort Mgmt System.
• Development of test scripts and end-to-end testing scenarios against functional specifications.
• Submit and track issues using Team Tracker tool
• Worked closely with developers ensuring a quality product.

Confidential, CO

Sales Administration and Customer Support

Responsibilities:

• Order Entry, Editing, Pricing, Scheduling and Expediting for Material in SAP.
• Responsible for a wide Customer Base including Samsung, Sony and Texas Instruments
• Coordinate delivery between various other factories in Shanghai, China and Liechtenstein.
• Ensure 72 hours confirmation to customers.
• Documentation of processes for ISO9000.

Confidential, Denver, CO

IT Specialist - Client Server (SAP) & Legacy Applications Quality Assurance

Responsibilities:

• Quality Assurance for SAP 4.0 & 4.6 upgrade for a Confidential 500 company’s quote-to-cash ordering system. Developed requirements, scripts, regression, stress and end-to-end interface testing. Legacy Quality Assurance using SEI Level III.
• Developed requirements, scripts, regression, and performed end-to-end interface testing for SAP 4.0 & 4.6 upgrade on various modules (SD, PS, FI and MM).
• Test Lead on various SAP & Legacy projects.
• Developed requirements, scripts, regression, and performed end-to-end interface testing for Legacy System (Mainframe, Confidential Utilities, TSO/ISPF, File-Aid, etc.) Quality Assurance for Business Objects 5.1 (both IST and UAT - Super User)
• Quality Assurance for MQSI, BAPI, IDOC, & file transfer mapping.
• Responsible for documenting the upgrade to SAP 4.6 into a single repository for the entire team.
• Used SEI Level III Test quality process.

Confidential, Denver, CO

Tier II User Support /SAP Quality Assurance & Security Admin

Responsibilities:

• Production Support for SAP 4.0 and Quality Assurance including security administration for SAP Logins, UNIX ID’s, OSS Id’s, Object Keys, & Autosys.
• Resolved SAP Tier II Customer support problems including investigation, requirements, testing, scripts and regression on various SAP systems.
• Administered, designed and managed the implementation and creation of SAP logins, object keys, OSS Id’s on various SAP environments with 24 hour turn around. Designed and implemented a web page for quick and easier processing of user requests, authorizations and notifications. My users really appreciated this change from a cumbersome manual forms process.
• Test Lead for various projects.
• Maintained Web page for changes to SAP Non-Production environment.

Confidential, Denver, CO

Customer Service Specialist

Responsibilities:

• Order Editing, Pricing, Scheduling and Expediting for switching equipment.
• Responsible for a wide Customer Base including Confidential, Confidential and Continental Cable.
• Delivery, service performance metrics using Business Objects.