SUMMARY:

• Accomplished, results - oriented customer focused Lead Test Consultant ERP Analyst with more than 15 years of experience supporting areas of client-server, web based, service oriented and multi-tier architectures and 4 years as a developer.
• Has led test operations defining testing strategy, test plans, test scenarios, test cases and performing test execution and defect documentation.
• Has experience with all phases of Testing: System, Integration, User Acceptance, Performance and Load testing and deep understanding of test techniques (white-box (logic driven), black-box (requirement driven), grey-box, load testing, UAT and regression testing).
• Experience with SDLC methodologies of Agile and Waterfall supporting manual and automated testing.
• Good understanding of Cloud Computing approaches and experience with Enterprise application solutions.
• Experience with OLTP, OLAP, Data warehouse and DataMart.
• Experience with Windows, UNIX/Linux platform, Mainframe and .NET framework. Ability to work independently and manage multiple assignments.
• Strong oral and written communication skills and strong presentation skills.
• Strong problem solving and troubleshooting skills exercising mature judgement.
• Eager to mentor and develop junior staff.

TECHNICAL SKILLS:

Telecom: VoIP, TCP/IP, QoS, Gateways, MPLS, SIP, TDMA, CDMA, IMS, PRI/BRI

Software Quality: Test Techniques, Quality Metrics, Test Coverage, Defect Tracking

Test Strategies: Black Box, Grey Box, White Box

Operating Systems: UNIX / Linux, Windows, .NET

Language: SQL, Ruby, C, COBOL, VBscript, C++

OOAD; SDLC: Waterfall, Agile

SQL Server, Data Warehouse, OLTP, OLAP, Tools: JIRA, SOAPUI, VISURE, TESTLINK, QC, EDI, QTP/ALM, Load Runner, Win Runner), MS Excel, MS Word, SharePoint, Web Services(SOAPUI, XML), ERP Solutions (SAP, Workday), Cloud Services (SaaS, IaaS, PaaS).

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, TX

ERP Analyst

Technical Scope: SAP, EDI, SAPGui

Responsibilities:

• Improved the data collection process for the Technical Review Board (TRB) that enabled more requests to be approved for inclusion into various IRIS software releases.
• Reviewed User Requirement Specification and test cases of Supply Chain Management (SCM), Equipment Financing Arrangement (EFA), and Finance and Data modules of SAP and identified ambiguous, untestable and gaps.
• Produced traceability reports to stakeholders and developed new test cases to achieve 100% test coverage for each module.
• Reviewed business processes and EDI test cases validating them including: Warehouse Management System (WMS), Advance Shipment Notification (ASN), Purchase and Sales Orders from business partners. Developed traceability matrix and identified new test cases for 100% test coverage.
• Consolidated existing test cases of SCM, Finance, EFA, R2P and OTI and led to the development of regression test bed.
• Participated in weekly test plan/test case reviews with offshore teams that led to the development of guidelines on how to write test scenarios for new testers to execute.
• Attended weekly department meetings and participated in discussions.

Confidential

Test Analyst

Responsibilities:

• Reviewed enhancements of Confidential & Confidential Business Services data warehouse (ABSDW) and provided feedback.
• Reviewed the High Level Design specification of ABSDW and provided feedback.

Confidential

Quality Assurance Analyst/Consultant

Responsibilities:

• Conducted End to End testing of McKesson HEO and Physician Documentation applications.
• Transferred workflow knowledge of these applications to stake holders during Go-Live Activation.

Confidential

Go Live Consultant

Responsibilities:

• Conducted End to End testing of Cerner Applications (FirstNet, PowerChart and CPOE).
• Transferred workflow knowledge of these applications to stake holders during Go-Live Activation

Confidential, Irving, TX

Team Lead

Technical Scope: Windows, Manual Testing, Embedded, Client/Server, Linux/Shell, Visure, JIRA, QC, SQL, SDLC

Responsibilities:

• Interacted with stake holders gathered requirements and documented them. Decomposed requirements into functional modules and created a functional Test Plan and conditional matrix that enabled team members to develop test cases and test data quickly to meet development deadline.
• Performed functional, integration and system test of Energy Management (EM), in-house developed product.
• Performed PTC system test. PTC is an embedded system consisting of EM, Electronic Train Management System (ETMS) and Backend Office System (BOS) and a train running on a simulated railway track.
• Documented defects in JIRA and re-tested all defects.
• Performed Regression for each release.
• Attended team meetings and provided status.

Confidential, Middletown, NJ

Test Analyst

Technical Scope: VPN, Ethernet, MPLS, Router, TCP/IP, Client/Server, SQL, QC/QTP, Unix/Shell, MS Frameworks

Responsibilities:

• Reviewed the requirements and design specifications and verified traceability and developed test coverage.
• Validated user interface (UI) applications used to order VPN Service and verified that the GUI transactions mapped correctly to the operations in the backend database.
• Validated user interface (UI) application used to provision VPN Service and verified GUI transactions mapped correctly to the backend database.

Confidential, Plano, TX

Test Analyst/Technician

Technical Scope: Servers, Switches, Routers, Mobility Equipment, Global Scanners, SQL

Responsibilities:

• Installed network equipment and established LAN connections to support POS transactions of (Pinpad, Credit Card, Money Order, etc.) and configured peripherals (Network printer, Scanners, etc.).
• Validated consistency of input transactions with operations in the backend database.
• Documented problems and reported problems for resolution.

Confidential

Quality Assurance Engineer Manager

Technical Scope: Windows, SQL, Waterfall Methodology, UAT

Responsibilities:

• Oversaw day-to-day operations for QA of custom software developed by third party. Served as SME collaborating with vendor throughout the SDLC.
• Partnered with management to audit QA processes met the regulations established by the Food and Drug Administration ( Confidential ), Environmental Protection Agency (EPA), and Good Manufacturing Practice (GMP) requirements in order to receive manufacturing license.
• Developed Service Operating Procedures and implemented Sequential Flow processes and received approval from the Confidential .
• Transferred knowledge on Software Development Life Cycle to team members and mentored them on Software Test Life Cycle and black box and white box testing.
• Worked with third party producers and executed agreements for contract manufacturing of various herbal food supplements.

Confidential, Plano, TX

Lead Quality Engineer

Technical Scope: Windows, UNIX, SDLC, WEB, Test Director, ERP, SQL, CLEARCASE

Responsibilities:

• Implemented QA / QC methods to meet internal standards and client requirements through the SDLC.
• Reviewed Requirements and design specifications and developed test strategy, test plans and test cases.
• Performed Sanity Test on each release from Configuration Management and accepted releases that passed Sanity Test for formal testing.
• Led the team to perform functional, Integration and System test to validate new releases and validated legacy products complied with Y2K requirements.
• Created and Integration, Compatibility and UAT Test Plan / Test Cases and validated interoperability of IPS and VITRIA.
• Identified regression test cases for new releases and led the team to execute them.
• Approved all defects in Test Director and managed defect triage. Participated in root cause analysis, brainstorms to identify solutions for critical problems.
• Interviewed potential candidates for positions available.
• Presented weekly reports to Configuration Management and business managers regarding test validation status, product quality and release readiness. Met with team members weekly to resolve issues to meet deadlines.

Confidential, Plano, TX

Senior QA Engineer/Lead

Technical Scope: Windows NT, UNIX, Test Director, SQL Server, QTP/QC, SAP/ERP

Responsibilities:

• Participated in requirement and design specification reviews, verified traceability and developed test strategy, test plans and worked with team members to develop test cases and test data.
• Performed Sanity testing on each load and led the team to validate any load that passed sanity.
• Documented defects in Test Director and participated in brainstorms to identify root causes of critical defects.
• Investigated tools to automate regression test cases, invited Mercury to do a demo of Load Runner and Win Runner to management and test engineers and recommended to management to use the tools on trial basis.
• Automated regression testing with Win Runner.

Confidential, RALEIGH, NC

Senior Test Engineer

Technical Scope: Windows NT, UNIX, CORBA, VERSANT, SONET, UAT

Responsibilities:

• Reviewed the requirements for OMP and Screen Lock capabilities and developed test plans and test cases and validated them.
• Reviewed the requirements for Fault, Audit and Configuration Management components of Fujitsu Network Management System (NMS) and created test plans and test cases and reviewed them with stakeholders.
• Validated Fault, Audit and Configuration Management of NMS and documented defects in the PMR tool.
• Validated the migration of TL-1 command line interface to Graphical User Interface to set up Private Virtual Connections ( Confidential ).
• Validated the network interfaces of the Broadband switch: User to Network and Network to Network interface connections using SONET transport interfaces (DS0, DS1, DS3, OC3C and C12C).
• Coordinated Offshore development of Office Data Management (ODM) tool used to provision Office Data. Performed installation and UAT of ODM and NMS Confidential NYNEX, South Western Bell and Nippon Telecommunications.
• Became the SME for ODM and NMS provided customer support for the North Carolina Information Highway and assisted Technical Writers to prepare manuals.