SUMMARY:

Quality Assurance (QA) with full Software Testing Life Cycle (STLC) Software Development Life Cycle (SDLC) experience. I am a detail orientated, self - motivated, high throughput, sense of urgency, quality focused. Adept in test strategy ideation, scheduling execution, and test project management. Expertise in Agile Scrum, Extreme programing (XP), Agile-waterfall Hybrid and Waterfall methodologies with capability of producing high-quality deliverables that meet timeline and budgetary targets.

AREAS OF EXPERTISE:

• Software Test Engineer
• Manual & Automation Testing
• QA Test Reports Generation
• Stakeholder Relations
• Requirement / Documentation
• Web Services Testing
• Communication Skills
• Strategic Planning/Analysis
• Team Player/Ability to Work Independently
• Interpersonal Communications
• Excellent Problem Solving
• Running SQL Queries
• Agile/Waterfall Methodologies
• Test Scripting/Execution
• Key Performance Metrics & KPIs
• Technical Proficiency
• End to End Testing
• Quick Learner
• Defect/Bug Tracking

TECHNICAL SKILLS:

Tools: HP QTP/UFT, HP Quality Center/ALM, Load Runner, SoapUI, Version one, Microsoft Test Manager, Selenium

Languages: HTML, CSS, Java Scripts, SQL, XML

Database: SQL, Oracle, DB2, MS Access, RDBMS

OS: Windows XP/2000, Unix, Linux

Bug Tracking Tools: BugZilla, JIRA, Test Director

Office Tools: MS Word, Excel, Power Point, Outlook

Process Methodologies: RUP - Rational Unified Process, Waterfall, UML, Agile

Visual Modelling Tools: Visio

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Analyst

• Attended daily meetings, reviewed user stories in Agile environment.
• Designed and Developed Test plan based on BRD and User Stories.
• Developed and Executed Test Cases in VersionOne Tool.
• Tested all modules - Patient Management, Doctor, Admin and Insurance Claims.
• Validated HIPPA rules.
• Validated the connection and data between Admin web services and Insurance claims web services.
• Written and executed SQL queries and Joins, Group by clause, having clause etc. to validate the data.
• Executed automation test scripts using HP Quality Center (ALM).
• Filed and tracked the defects using HP Quality Center (ALM).
• Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTFul services using SoapUI tool.
• Updated WSDL file as needed for Endpoint, Tested request and response XML. Added Assertions to validate the response xml with database.
• Added Property Transfer in SoapUI tool to transfer the values from one response XML to another request XML.
• Validated reports by executing SQL queries and compared the data using File comparison tool ExamDiff.
• Created Test Data for QA and UAT.
• Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
• Involved in ETL Testing (Data is extracted from flat files, multiple databases and transferred to target database. Validated the data as per the Mapping Documents.
• Tested Mobile version of the application.
• Prepared daily/ weekly status reports on Test case execution, defects, RTM etc.
• Involved in planning test execution activities, defect reporting and analyzing test metrics.
• Followed Agile/Scrum Methodologies for all of the project activities.

Environment: JAVA, PHP, Apache Tomcat, Dream Viewer, JQuery, Java Script, HTML, SoapUI, SQL, QTP, HP ALM (Quality Center), Mobile Application Testing, VBScript, XML, Web Services.

Confidential, Chicago, IL

QA Tester

• Engaged with stakeholders to review and define business processes; guided project team to address and design functionality according to user requirements.
• Authored SQL queries and Joins to validate data, and facilitated testing in a variety of Windows & UNIX environments.
• Performed Smoke Testing, Sanity Testing, Regression Testing, GUI Testing and User Acceptance Testing.
• Developed automation test scripts for Quick test professional and expertise in doing the enhancements of the scripts.
• Developed reusable functional libraries, created custom objects, exception handling/Recovery Scenarios in QTP/UFT.
• Extensively used VBScript functions like String Function, Date Function, and Math Function in QTP/UFT.
• Data Driven Testing using parameterization in Quick Test Professional (QTP/UFT) to test the application with different sets of data. Executed SQL queries, joins and stored procedures.
• Managed resolution of defects, achievement of key performance metrics, testing-related project risks, reporting, and test status updates.

Confidential, Salem, NH

QA Tester

• Developed enhancements in EMV or chip credit cards transaction testing processes and approaches according to JPMC Chase, and Six Sigma/CMM standards.
• Performed testing on EMV and Non-EMV stores with different brands and different card types (Debit, VISA, MASTER Card, DISCOVER, AMEX, DINERS, COBRANDED, PLCC, JCB, Gift Cards).
• Performed frontend and backend/database testing to confirm the application functionality.
• Validated the credit and debit card data is secured and tokenized all the way through backend payment processing systems.
• Participated in Iteration planning, story huddle, open/close and daily stand ups in Agile-Waterfall Hybrid environment.
• Used Jira for bug tracking.
• Worked closely with business and technology leads to determine the acceptable range for test results and performance.
• Worked with business and technology leads to identify the appropriate data for testing, and prepared that data for the test cases.
• Assisted application developers and technical support staff in identifying and resolving problems.
• Attended meeting for resolution and communication of cross-application/organization architectural issues and decision.

Confidential, Lombard, IL

Test Engineer

• Participated in the development of 3COM Total Control Manager (TCM) system for TCM-1000 on multi access platforms.
• Created Requirement Test Plan for Network Management Card (NMC).
• Applied test design techniques to identify test conditions, test cases and test data for effective and efficient testing.
• Performed manual tests after new changes as necessary.
• Executed test cases via Win Runner to confirm functionality of the system.
• Performed regression testing of the entire system to assure the bug was not introduced accidentally.
• Verified and Validated the enhanced software versions in the lab environment.
• Tested functionality with wireless service, IP telephony and VPN.
• Participated in formal review meetings for requirement specifications, test plans and test cases.
• Wrote technical reports on test and analysis results and facilitated presentations to stakeholders.
• Attended defects review meetings in order to resolve all critical issues.
• Successfully managed multiple projects simultaneously while setting and ensuring high quality standards for all deliverable.

Confidential, Naperville, IL

Software Tester

• Tested new CCS (Common Channel Signaling) features of various generics of 5ESS® Switch for international and domestic projects.
• Involved with the testing team in several projects (particularly - in implementation of high-capacity protocol handler PH22 for the 5ESS® switch).
• Created and maintained RTP (Requirements Test Plans), Test cases for application testing.
• Performed manual and automated testing to make sure the product is high quality and does what it's meant to do.
• Reported incidents in the in the Test Director for developers’ verification.
• Updated 5ESS® Technical/Instructional documentation (Operational Manual, Procedures Manual etc.)
• Coordinated with software development Engineers and Business Analysts to discuss quality concerns.

Confidential, Arlington Heights, IL

Senior Technician III

• Performed UI testing, Sanity testing, Regressions testing and of telecom Software and hardware of Advanced Mobile Phone System (AMPS), and system tests of cell-sites to target 6 Sigma quality of Motorola cellular telephone Base Stations.
• Performed system tests to confirm software upgrade of Motorola Electronic Mobile Exchange (EMX), analyzed the data and submitted reports for client’s review.
• Performed stress testing of hardwires (AMPS, NAMPS, TACS, ETACS base-stations) to minimize field defects and to achieve six sigma quality goal.
• Provided root cause analysis of defects, recorded defects and its root cause of failure analysis, attended meetings with developers to discuss high priority defects solutions, and their implementations, constantly monitored defect reports specially out of box failure to assure that the same problem is not existing after the corrective action.
• Improved rate of resolved trouble tickets and out of box failures by coordination with Technical Operations Team (Tech Ops).
• Created and followed all defects and updated status in the Test Director.
• Participated with ISO-9000 team in certification of the Motorola Cellular Infrastructure Group manufacturing facility to meet ISO-9000 standards.