IT Manager QA / Software Test Resume Atlanta, GA - Hire IT People

SUMMARY:

Deliver Software Quality Using QA Best Practices and Leading by Example
Exercise strong problem solving and analytical skills to ensure software quality.
Effective servant leadership style, using networking, communication, and collaboration skills to work with leadership and cross - functional teams.
Mentor and develop talent to tap into individual potential. Persuasive negotiation abilities lead to successful outcomes.

AREAS OF EXPERTISE:

Testing
Requirements Analysis
Agile (Kanban, Scrum)
SDLC
Vendor Management
Test Planning / Cases
Web, Mobile & Data Validation

TECHNICAL SKILLS:

Operating Systems: Windows, Windows Server, Linux (Redhat), Solaris, macOS, iOS

RMDBs: SQL Server, Oracle

Languages: C, Rational (Robot), VB script, Selenium IDE, Silk Performer (now Borland)

Applications / Tools: HP ALM (Quality Center), VersionOne, PVCS Tracker, Rally, TestTrack Pro (now HelixALM), PL/SQL, SQL Server, GitHub, Slack, SharePoint, Putty, Jenkins

Additional: Test Plan Creation, Test Case Design; Manage Regression Automation Suite Coverage; Manage Test Environments; Defect Management; Requirements Analysis: Middle-tier and Data Validation; Cross-BrowserCompatibility, Regression, Integration, System, Experiment and Unit testing

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

IT Manager QA / Software Test

Responsibilities:

Exceeded department performance goals by coordinating with business owner on release train to fix and approve Confidential deficiencies, reducing production defect backlog.
Improved automation regression suite triage and communication process significantly across Scrum Teams, hitting 100% pass rate during regular scheduled Jenkins QA runs.
Managed SDET conversion of automation regression suite to Java-Selenium Composition Page-Object framework with 1K scripts in AWS QA environment (CI / CD).
Scaled Agile (SAFe) transformation as overall QA Lead on release train, including estimating, creating / signing-off on user stories / defects, and creating test plan strategy / approach for epics.
Planned ahead of sprint commitments, resolving and removing any impediments from Scrum Teams.

Associate Manager, IT QA

Confidential

Responsibilities:

Supervised deliverables of several large simultaneous SDLC projects, meeting expected dead-lines and staying on budget.
Used Agile to reduce delivery time for production releases from 18 days testing cycle to 7 days.

Team Lead, Senior QA Analyst

Confidential

Responsibilities:

Managed 3 direct employees including performance reviews and mentoring while continuing Senior QA Analyst role (60% hands-on manual testing).
Led team to deliver major high profile annual SDLC programs, receiving approval of final deliverables of test plans and cases.

Confidential

Senior QA Analyst

Responsibilities:

Validated multiple major complex site improvements on Autotrader.com (across internal / external systems).
Pulled in initial 2009 release timeline to release AutoTraderClassics.com by testing digital media areas, including creating / playback scripts in Selenium IDE.
Recognized as Subject Matter Expert (SME) in HP ALM (Quality Center) defect / test case management and linking requirements.
Conducted regression, and integration testing across all environments, verifying Ad Serving, AEM Content, Tail Server logs, reporting defects and server errors to team, resulting in successful releases.
Ran advanced PL / SQL queries, including joining / inserting / updating Oracle tables as needed, discovering and fixing issues before production releases.

Confidential, Vinings, GA

Senior QA Analyst and Business Analyst

Responsibilities:

Wrote / executed test plans, unit-testing, requirements analysis, defect management, including detailed SQL Server tables validation on integrated web portal.
Learned BA / QA on legacy systems (Unix / Oracle / Blackbox) plus 1st-tier help desk, improving ability to write Business Requirements and Test Plans, supporting business initiatives.
Delivered high profile end-end reports project, empowering executives to access Underwriting, Claims and Stock Redemption reports on-demand, leading to promotion to BA / QA lead.

Confidential, Duluth, GA

IT QA Manager

Responsibilities:

Implemented hands-on end-end testing 1st year of Siebel CRM client / server application with Customer Service, Order Management, Credit Card Processing and shipping system until QA team in place.
Fulfilled efficient QA / delivery for improved web-based, middle-tier, SQL Data Conversions, EDI, client-server applications end-end, and regression on MS and OS updates.
Evaluated, recommended, selected tools and trained team on Rational for automated testing and SilkPerformer for performance testing, finding issues before production release.

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It Manager Qa / Software Test Resume

Atlanta, GA

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