SUMMARY:

• 15+ years as a dynamic, high volume System Test Engineer with a proven track record of innovating test solutions and fostering lean systems change in business and educational environments. Versatile individual with a can - do attitude

TECHNICAL SKILLS:

Scripting: QTP, SQL, Mainframe, and Exploratory tester. QuickTest Professional/Quality Center Automation Experience, SoapUI, Descriptive Programming. Test case creation and execution

Operating Systems: Win98/XP/7, OSX, UNIX, HP UX, iOS, Android, Blackberry, Google, IBM AS/400, Win8.1 Surface Tablet

Languages: SQL, HTML, PHP, C#, .Net, XML, Python, Javascript, Python, and WebServices, Descriptive Programming, TFS

Software: QTP, Fit, Tealeaf, Remedy, Sharepoint, Lotus Notes, Office, Selenium, Testuff

Methodologies: SDLC, SDM, Agile, Scrum, ITIL, Product Based Planning, Exploratory Testing

PROFESSIONAL EXPERIENCE:

Sr Automation Quality Engineer

Confidential

• Developed Selenium/Python automated test inventory for customer-facing product
• QC’d profitable Flipper List product offerings in conjunction with Data Analysts
• Developed software release process with team of 6 people
• Created test inventory for mobile devices in iOS and Android ecosystems
• Investigated automated solution for mobile testing
• Created tests to find missing data which was displayed to customers

Quality Software Analyst

Confidential

• Created Testing Processes and Procedures for an Agile Mobile constellation of Apps.
• Created first test inventory for Pod. Researched and recommended Mobile automation tools
• Analyzed requirements, Wrote, debugged, executed Test Cases for a high visibility project in an Agile Environment
• Pioneered Selenium, python, and QTP uses within Pod. Found and documented 1400+ test cases for product, began the process of developing automated test cases in TFS.
• Helped to Define the Automation process for testing and storing data
• Helped define relationship between business analysts, testers and development
• Wrote/Performed SQL queries and DB2 queries to validate data
• Used resources from SOAPUI responses in QTP and TFS
• Helped define documentation storage standard

Quality Software Analyst

Confidential

• Wrote, debugged, executed Test Cases for a high visibility project in an Agile Environment
• Helped define relationship between testers and development
• Wrote/Performed SQL queries and DB2 queries to validate data
• Helped define documentation storage standard
• Manipulated and staged test data in AS/400 setting

Quality Software Analyst

Confidential

• Coordinated Requirements gathering process between business, developers, and testers which reduced average project lead time by 50%.
• Converted 280 Manual scripts to QTP, improved regression coverage and speed to completion. Developed extensive documentation for training purposes. Championed the introduction of QTP
• Lead the effort to integrate quality into our culture and everyday work activities. Founded a testing “club” which became the T3 Society which spanned all 3 corporate IT sites.
• Through our innovations, our team decreased average project time by 30%, small projects 70%
• Set up and maintained mobile testing lab which had 4 OSs with several flavors. Maintained equipment and check out processes.
• Performed Scripted and Exploratory System and Regression tests including GUI, backend, SQL, and headless processes. Scripts run in QTP and Selenium.
• Created and maintained Cron jobs and other Linux-based shell scripts
• Lead the effort to convert those 280 scripts to Mobile/Responsive testing
• Wrote/Performed SQL queries and DB2 queries to validate data
• Developed and executed Disaster Recovery and Fail-over processes
• Tested webservices using SOAPUI and WSDL protocols both manually and through QTP.
• Acted as SME, Test Lead, or Tester for approximately 30 projects/year often while acting as release owner which allowed me to prioritize and coordinate workload for up to 4 people in a high performance group using Agile or SDLC processes
• As State Reporting SME, I defined and implemented processes (Quick Picks) that allowed us to clear our backlog of defects in under a year
• Represented legacy systems on a team converting Progressive systems to the .Net environment.
• Documented and Prioritized defects found in QA environment.
• Trained personnel on company processes and brief the health and status of the QA program and environment as needed.
• Mentored 4 college interns
• Agile Testing and XP testing experience using stubs and mocked output

Computer Science Adjunct Faculty

Confidential

• Taught non-traditional students through lecture, Socratic seminar, and online processes
• Created class materials for SQL, PHP, Python, Javascript, Linux Scripting, and Capstone courses.
• Created the highly-successful Capstone coursework for CS and IT majors
• Taught SQL using SQL Server and by connecting through a web interface through PHP.
• Received very high NPS scores from students
• Explored technology usage in the classroom, introducing Breeze, Unfuddle, SVN, Git, and podcasts to the standard courses for Math, Computer Science, Quality Assurance and IT majors.
• Served on several textbook review committees
• Used my quality knowledge to help document processes for ABET accreditation.

Quality Hardware Analyst, Facilities Manager

Confidential

• Coordinated Failure Mode Effects Analysis (FMEA) for rocket hardware. Developed skunkworks tools which saved the company nearly $350,000 in lost sub-contracts.
• Tested physical and CAD components, reviewed blueprints and obtained customer sign-offs.
• Performed supplier management and process management duties.
• Maintained a remote research/fabrication facility in Roswell, NM with a team of 6 which operated on a shoestring
• Reported directly to CEO and to aerospace corporate customers
• Heavily involved in the creation of the Spaceport America including helping fund raising efforts
• Maintained corporate website, maintained Cron jobs

Quality Software Analyst

Confidential

• Designed, wrote and executed test plans certifying accounting software working in three currencies across three continents
• Implemented industry standard QA practices in a new shop.
• Coordinated monthly reviews with the Development team
• Interfaced with Customers who had trouble with the system, allowing me to create defect tickets
• Developed the bug tracking system
• Created and maintained Linux Shell Scripts to maintain customer facing systems
• Developed process to move company servers in real time to South African headquarters

Quality Software Analyst

Confidential

• As third tester in the company, helped to implement industry standard QA practices in a new shop.
• Designed, wrote and executed manual test plans certifying email software across three hardware platforms
• Coordinated monthly reviews with the Development team
• Coordinated migration of 7 million user accounts to AOL servers which included the normalization and consolidation of 14 million Consumer addresses
• Headed efforts to test in UTF8 (Internationalized) products
• Developed procedures for Mass Mailings, Managed Enrollment of users
• Interfaced with Customers who had trouble with the system, allowing me to create defect tickets