Test Lead & Software QA Analyst Resume Renton Washington - Hire IT People

SUMMARY:

Tenacious and strategic Software QA professional with over 20 years of experience and expertise in leading productive quality teams both in house and remotely. Passion for researching, developing, and innovating new techniques and best practices; expert at learning new systems and concepts while working under pressure. Adept in process improvement, Kanban, Agile, and managing and facilitating partner/first party relationships.Black box, white box, regression, bvt, mttf, exploratory, session based testing, test tours, scenario focused testing, acceptance, stress, automation, UI, UAT, user scenarios, interactive testing, issue escalation and management,requirements gathering and documentation, triage, scrum. Internal beta management and testing, external beta management and testing, reporting, planning and estimates, leading multiple projects

TECHNICAL SKILLS:

Jira
Confluence
Team Foundation Studio
Shell
Xbox One SDK
Xbox 360 SDK
OneNote
Excel
Wireshark
Clumsy
Visual Studio
SQL bandicam
Windows
Android iOS
Service Now

PROFESSIONAL EXPERIENCE:

Confidential, Renton Washington

Test Lead & Software QA Analyst

Hired full time after only 5 months compared to the 12 month median
Received Resourcefulness Award and formally recognized for anticipating and quickly responding to challenges, executing critical tasks as well as both embracing and advocating for important change.
Challenged direct reports to grow and improve documentation processes, test casing, metrics, and requirements traceability leading to continuous improvements to project quality ratings and defect detection efficiency ratings.
Implemented change to existing practices to help improve efficiency and clarity in both milestone acceptances tests and in production and preproduction bug fixes.
Designed and implemented a Jira workflow based on requirements and approval from senior stakeholders for the team upon adopting Jira.
Presented the concept of test tours to several different teams both internally and externally and had several teams adopt the methodology.
Design, document, share, review, improve, and oversee execution of manual and automated test efforts for major features and tools including but not limited to manual testing of both customer facing and backend systems, exploratory testing, performance testing, compatibility, UAT, Beta, and session based tests.

Confidential, Redmond, Washington

Various STE and STEII roles

Designed and built a test lab for MTTF testing of various Windows Phone devices.
Streamlined the process for executing windows phone BVTs resulting in the reduction of team size.
Shipped all 3 Xbox consoles and associated launch titles
Often the primary point of contact when working with test associates or external teams

Confidential, Seattle, Washington

Interactive QA Engineer III

Brought much needed stability to the Avatar and Horror gallery by taking the existing process and redesigning it to fit the needs of EMP and its partners resulting in less down time and more satisfied visitors
Designed, created, and implemented QA framework with a complete sharepoint site leading to ease of use and troubleshooting for interactive issues and the proper process to resolve bugs and other issues at the documentation, hand off, or deployment level.
Engaged several departments and museum partners in process improvement projects which brought all of the stakeholders involved in the development of an interactive together to identify and address the problems in the process then implemented change.

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Test Lead & Software Qa Analyst Resume

Renton, WashingtoN

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