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Senior Software & Hardware Quality Assurance Engineer Resume

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San Mateo, CA

SUMMARY:

  • Accomplished IT professional with extensive Quality Assurance/Engineering and Project Management experience.
  • Proven track record in delivering test plans/scenarios and critical solutions in all aspects of Software Quality and Hardware Development. Strong work ethic, with excellent problem solving and communication skills.
  • Excel at taking ownership of all duties and responsibilities.

TECHNICAL SKILLS:

Languages: JavaScript, HTML, CSS, HTTP, SQL, PHP, AppleScript, Python, UNIX

Programming: C, Objective C, C++, Java and PostScript

Operating Systems: Mac OS X, iOS, Windows 10, Linux

Environment: xCode, Git, Eclipse, Charles, GDB, WireShark, Selenium

Networking:: Cisco ISO, Cisco Router and Switch configuration and trouble shooting

Video/Graphics: Final Cut Pro, Premiere, Photoshop, After Effects, Avid, Garage Band

PROFESSIONAL EXPERIENCE:

Confidential

Senior Software & Hardware Quality Assurance Engineer

Responsibilities:

  • Provided QA leadership developing and shipping a Phonics Playset that connects (Bluetooth 4.0 - Current) iOS and Android Tablets.
  • Worked with third-party game developers on in Software Quality for Games, Square Pandas Game SKD Package, Coordinated agile development with India team for Internet Parent, Teacher, and Admin Portal Platform.
  • Interfaced with website developer for 'Shopify' website implementation and QA.
  • Worked directly with Firmware Engineer and implemented comprehensive FW test strategy for White, Grey, and Black-box Quality.
  • Lead all aspects of hardware quality audits for pre and current Production runs the Phonics Playset.

Confidential

Project Manager

Responsibilities:

  • Lead all aspects of implementing an Education Platform using iPads.
  • Researched various MDM providers and settled with Cisco Meraki.
  • Grades 2 - 8 are now using iPads for language arts, music, and early math.

Confidential

Teacher

Responsibilities:

  • Teach basic filmmaking concepts including Cinema History, Basic terminology, Scene deconstruction, Story Structure, Script Writing, Camera Basics, Sound, Special Effects, Pre-Production, Basic Lighting, Post-Production and Editing.
  • Provided technical guidance to small business and medical practices transitioning to electronic patient records. Support website development and social media exposure.

Confidential, San Mateo, CA

Quality Assurance Engineer

Responsibilities:

  • iOS, Web, Flash. Responsible for QA team training and management report generation and delivery.
  • Communicated critical issues and solutions to developers. Wrote detailed test scenarios and cases for Confidential for iOS.
  • Performed Black Box and Gray Box testing of iOS mobile devices.
  • Executed test cases and documented requirements in Jira. Performed Regression, Ad-hoc, Negative, End to End, Load, and User Acceptance testing on multiple iOS projects. Analyzed crash log and low memory logs using X-Code, Console, and iPhone Configuration Utility.
  • Monitored network activity between client/server to validate requests.
  • Performed App Store testing, Facebook testing (application login, tokens, verbs, post to wall, privacy agreements and URL links), and performed Twitter testing (Login, posting and URL links).
  • Testing included Push notifications and Deep Linking.

Confidential, Cupertino, CA

Quality Lead

Responsibilities:

  • Managed all Quality Engineering efforts for Printing on OSX. Worked directly with developers, project management, and other QA Groups in planning, debugging, bug verification, bug validation, functional and GUI testing.
  • Created, maintained the Printing Testing Strategy, test plan, test cases and quality reports for all major OSX and Software Update releases.
  • Continuously updated and improved test procedures for Printing and other Graphic and Imaging groups.
  • Network Protocols tested: SMB, Kerberos, USB, IPv4, IPv6, Bluetooth, AppleTalk (RIP), Fax, 802.11, and Bonjour.

Confidential, Berkeley, CA

Quality Engineer

Responsibilities:

  • Managed all software Quality Engineering efforts for several third party projects, most notably Confidential 's LaserWriter 8 Print Driver. Work extensively with application, compatibility and localization issues.
  • Acted as primary liaison to Confidential .
  • Confidential acquired RBI in June of 2000.

Confidential, Mountain View, CA

Lead Software Quality Engineer

Responsibilities:

  • Lead team member responsible for all Quality Assurance of the Adobe PS Printer Driver.
  • Developed, maintained, and executed automated scripts (Virtual User).
  • Wrote the QA test plan and bug database.
  • Interfaced daily with Engineering, Management, and QA.

Confidential, Cupertino, CA

Compatibility Quality Engineer

Responsibilities:

  • Developed and produced test plans and designed test cases for the 4•8, 8•24 video card ROM upgrade that supported Confidential 's 16 & 21 inch color monitors.
  • Duties included developing, maintaining and automation scripts (Virtual User) for testing applications, updating daily status reports, and documenting bugs.
  • Tested both software and hardware operation of Confidential Printers, Confidential printer drivers and font technologies.
  • Created and executed test plans, test cases areas of software development.
  • Modified existing test plans and created some from scratch for quick projects.
  • Interfaced regularly with driver engineers to discuss build changes and testing strategies.

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