Senior Software & Hardware Quality Assurance Engineer Resume
San Mateo, CA
SUMMARY:
- Accomplished IT professional with extensive Quality Assurance/Engineering and Project Management experience.
- Proven track record in delivering test plans/scenarios and critical solutions in all aspects of Software Quality and Hardware Development. Strong work ethic, with excellent problem solving and communication skills.
- Excel at taking ownership of all duties and responsibilities.
TECHNICAL SKILLS:
Languages: JavaScript, HTML, CSS, HTTP, SQL, PHP, AppleScript, Python, UNIX
Programming: C, Objective C, C++, Java and PostScript
Operating Systems: Mac OS X, iOS, Windows 10, Linux
Environment: xCode, Git, Eclipse, Charles, GDB, WireShark, Selenium
Networking:: Cisco ISO, Cisco Router and Switch configuration and trouble shooting
Video/Graphics: Final Cut Pro, Premiere, Photoshop, After Effects, Avid, Garage Band
PROFESSIONAL EXPERIENCE:
Confidential
Senior Software & Hardware Quality Assurance Engineer
Responsibilities:
- Provided QA leadership developing and shipping a Phonics Playset that connects (Bluetooth 4.0 - Current) iOS and Android Tablets.
- Worked with third-party game developers on in Software Quality for Games, Square Pandas Game SKD Package, Coordinated agile development with India team for Internet Parent, Teacher, and Admin Portal Platform.
- Interfaced with website developer for 'Shopify' website implementation and QA.
- Worked directly with Firmware Engineer and implemented comprehensive FW test strategy for White, Grey, and Black-box Quality.
- Lead all aspects of hardware quality audits for pre and current Production runs the Phonics Playset.
Confidential
Project Manager
Responsibilities:
- Lead all aspects of implementing an Education Platform using iPads.
- Researched various MDM providers and settled with Cisco Meraki.
- Grades 2 - 8 are now using iPads for language arts, music, and early math.
Confidential
Teacher
Responsibilities:
- Teach basic filmmaking concepts including Cinema History, Basic terminology, Scene deconstruction, Story Structure, Script Writing, Camera Basics, Sound, Special Effects, Pre-Production, Basic Lighting, Post-Production and Editing.
- Provided technical guidance to small business and medical practices transitioning to electronic patient records. Support website development and social media exposure.
Confidential, San Mateo, CA
Quality Assurance EngineerResponsibilities:
- iOS, Web, Flash. Responsible for QA team training and management report generation and delivery.
- Communicated critical issues and solutions to developers. Wrote detailed test scenarios and cases for Confidential for iOS.
- Performed Black Box and Gray Box testing of iOS mobile devices.
- Executed test cases and documented requirements in Jira. Performed Regression, Ad-hoc, Negative, End to End, Load, and User Acceptance testing on multiple iOS projects. Analyzed crash log and low memory logs using X-Code, Console, and iPhone Configuration Utility.
- Monitored network activity between client/server to validate requests.
- Performed App Store testing, Facebook testing (application login, tokens, verbs, post to wall, privacy agreements and URL links), and performed Twitter testing (Login, posting and URL links).
- Testing included Push notifications and Deep Linking.
Confidential, Cupertino, CA
Quality Lead
Responsibilities:
- Managed all Quality Engineering efforts for Printing on OSX. Worked directly with developers, project management, and other QA Groups in planning, debugging, bug verification, bug validation, functional and GUI testing.
- Created, maintained the Printing Testing Strategy, test plan, test cases and quality reports for all major OSX and Software Update releases.
- Continuously updated and improved test procedures for Printing and other Graphic and Imaging groups.
- Network Protocols tested: SMB, Kerberos, USB, IPv4, IPv6, Bluetooth, AppleTalk (RIP), Fax, 802.11, and Bonjour.
Confidential, Berkeley, CA
Quality Engineer
Responsibilities:
- Managed all software Quality Engineering efforts for several third party projects, most notably Confidential 's LaserWriter 8 Print Driver. Work extensively with application, compatibility and localization issues.
- Acted as primary liaison to Confidential .
- Confidential acquired RBI in June of 2000.
Confidential, Mountain View, CA
Lead Software Quality Engineer
Responsibilities:
- Lead team member responsible for all Quality Assurance of the Adobe PS Printer Driver.
- Developed, maintained, and executed automated scripts (Virtual User).
- Wrote the QA test plan and bug database.
- Interfaced daily with Engineering, Management, and QA.
Confidential, Cupertino, CA
Compatibility Quality Engineer
Responsibilities:
- Developed and produced test plans and designed test cases for the 4•8, 8•24 video card ROM upgrade that supported Confidential 's 16 & 21 inch color monitors.
- Duties included developing, maintaining and automation scripts (Virtual User) for testing applications, updating daily status reports, and documenting bugs.
- Tested both software and hardware operation of Confidential Printers, Confidential printer drivers and font technologies.
- Created and executed test plans, test cases areas of software development.
- Modified existing test plans and created some from scratch for quick projects.
- Interfaced regularly with driver engineers to discuss build changes and testing strategies.