SUMMARY:

• Highly motivated and experienced IT Professional with over 16 years of experience in Quality Assurance/ Project Management practice within Information Technology.
• Extremely adaptable professional that is experienced in both consulting and full - time capacities.
• Experienced in managing projects and resources for both onshore and offshore. at the Program level in an agile environment.
• Solid experience with creating and maintaining the testing project schedule, tracking progress and ensuring completion of testing within scheduled timeframes and budget.
• Solid Project Management experience in a Agile environment( Scrum).
• Adept at managing multiple projects at the same time.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

QA Portfolio Manager

Responsibilities:

• Mobilize teams for delivery and manage multiple teams across different vendors.
• Manage the planning and execution of product testing efforts, overall testing strategy including all associated resources to meet committed delivery dates.
• Management and execution of all the portfolio program activities(multiple programs) and ETE accountability for the quality delivery of critical products
• Establishes and implements project management processes and methodologies for the program test community to ensure testing activities are delivered on time.
• Responsible for assembling and monitoring integrated test schedules for multiple programs
• Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the test effort being managed
• Global delivery Model, offshore onsite model working with the vendors
• Working relationships with stakeholders, Product Managers, Product Owners, Business teams.
• Lead efforts to develop, document, and implement applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products.
• Responsible for UAT engagement and delivery.

Tools: Version 1, Jira (Kanban), MS Project, MS Visio, MS Project Server, HP ALM

Confidential, Rosemont, IL

IT Project Manager

Responsibilities:

• Managed projects in both Agile( Scrum/Kanban) and Iterative ( 3 weeks Dev/ 1 week Test) methodologies
• Managed Software development projects, Infrastructure projects and QA Automation projects in a Agile methodology.
• Played role of Scrum master and Delivery lead
• Assemble the project team and lead them through all phases of project management both Offshore, Onsite and Remote.
• Responsible for establishing project plan and ensuring milestones were met, requirements are tested and issues mitigated.
• Facilitate multiple meetings and negotiations between the Business Technology and Business areas.
• Successfully manage timelines, deliverables, and work groups simultaneously.
• Prepared timely, clear, and concise periodic reports and presentations for management.
• Manage project scope and business users expectations throughout the project life cycle.
• Team leadership - provide day-to-day task direction to team members.

Tools: Version 1, Jira (Kanban), MS Project, MS Visio, Share Point

IT Manager Quality Assurance

Confidential

Responsibilities:

• Quality Assurance Manager with an Agile approach to testing, as well as the first approach to test automation within the organization
• Built QA teams, Involved in Hiring, training and work allocation
• Manage QA and QC effort in a Agile environment. (4 week Iterations)
• Accountable to review, oversee, and take overall ownership of any work required of matrixed QA teams.
• Manage the test effort for a distributed team( East Coast/Chicago /India/ China)
• Ensure MSP deliver against agreed upon SLAs.
• Accountable for preparation of test estimates and project schedules. Accountable for estimating, coordinating, directing testing for multiple projects including Data Warehouse.
• Participate in product readiness and release decisions, present metrics to measure test efficiency, effectiveness and product readiness.
• Provide accurate status defect information and appropriate metrics to facilitate QA reporting. Reports individual status: dashboard information, open issues, risk analysis.
• Implement test practices, standards and processes through the QA group.
• Maintain Projects/Resources in Quality center.
• Responsible for QC upgrade process. Upgrading for QC9.2 to 10.0 to ALM
• Utilize standard Project Management practices to ensure proper change management and the initiative is delivered on time, within budget, and per agreed upon scope.

Environment: ASP.NET, ASP, AJAX, XML, SOAP, HTML/DHTML, JavaScript, Web services, .NET Framework, MS SQL Server, Informatica, Business Objects, Oracle 10,MS SQL, Selenium, Loadrunner, Quality Center, QTP, MS Project 2007.

Confidential, Skokie, IL

Sr. QA Analyst (Web Applications)

Responsibilities:

• Lead the Quality Assurance and Quality Control activities for the eCommerce applications in a Agile environment, both manual and Automation. ( 3-4 week Iterations)
• Maintain policies & procedures:
• Define and maintain the overall quality assurance and testing policies/procedures for department.
• Responsible for Test planning, Test script development and Test Case execution
• Measure & report progress: Functional and UAT testing. Present Metrics to stakeholders to demonstrate the test effort and test progress.
• Accountable for regression testing including automated repetitive verification, usability testing, including end user experience verification, vulnerability testing for security verification and data protection standards.
• Accountable for compatibility and usability testing on diverse platforms and browsers
• Accountable for automation effort
• Lead a group of testers (contractors) who created scripts in Selenium. Acted as a SME in identifying the functionality to be tested/ automated.
• Responsible for signoff on Automation artifacts from contractors.
• Responsible for presenting the scripts( demo) to Project team at regression planning.
• Drive UAT: Identify entrance and exit criteria. Responsible defect management and issue resolution. Responsible for final signoffs.
• Maintain Test Environment (CVS)
• Assist Quality Control Analysts

Environment: Java, J2ee, XML, Informix, ATG, JHTML, Dynamo, Apache Webserver (Open source), SQL, Unix, Linux ( application server) Operating System Solaris, CVS, Quality Center, Quick Test Pro, MS Project.

Confidential, Northlake, IL

Lead QA Analyst

Responsibilities:

• Communicate to all responsible parties the QA Processes and System Test strategy
• Define deliverables, Responsible Parties and Completion dates as derived from the Project Plan.
• Prioritizing test efforts. Communicate to all stakeholders various Dependencies and Risks.
• Define the activities for UAT; prepare documentation for CRP (Conference Room Pilots) as part of pre-UAT.
• Resource Management for internal offshore resources.
• Responsible for conducting ‘Proof of Concept’ with Rational, Segue, Mercury and Empirix.
• Lead the QA process for 4 Major Business Lines/Products.
• Responsible for designing, creating and execution of test plans and results documents
• Responsible for system testing, regression testing, UAT, Obtaining UAT signoffs.
• Responsible for communicating enhancements to the Development group and resolution to the Business Users.

Environment: Microsoft .NET C#, ASP .NET, Microsoft Visual Studio .NET, .NET Web Services, Windows Services, Microsoft SQL Server 2000, MS SharePoint Designer, Epicor, Windows 2003 Server, IIS, Crystal Reports, Crystal .NET, Log4Net, Microsoft Visio, Zebra Barcode Printers, MS Project Server(SharePoint), MS Project.