Automation Engineer Resume Overland Park, KS - Hire IT People

SUMMARY:

Problem solving developer.

SKILLS:

HTML5, CSS3, JavaScript, JQuery, AJAX, Bootstrap, Ruby, Python, C#, SQL, Team Foundation Server, GIT.
Sublime Text Editor, Visual Studio, Unity, VIM

WORK EXPERIENCE:

Automation Engineer

Confidential, Overland Park, KS

Responsibilities:

Skills: C#, SQL, Python, HTML, CSS, JavaScript.

Junior Developer

Confidential, Olathe, KS

Responsibilities:

Skills: Python, Ruby. Ticket and time management.

Tier 3 Software Support

Confidential, Grandview, MO

Responsibilities:

Wrote deployment scripts for new software updates and upgrades.
Maintaining Network requests using Ciscoworks.
Troubleshooting tickets in regards to Software programs and Hardware.
Track priority tickets and engage them with the responsibility for the timely documentation, escalation, resolution, and closure.
Moved from Tier 1 helpdesk to Tier 3 within a couple of weeks of being hired.

Skills: Used Organizational Prioritize, Customer Service, problem solving, coding.

IT Support Specialist

Confidential, Kansas City, MO

Responsibilities:

I answered phone calls promptly and in a timely manner in regards to installing and helping user step by step how to use Windows server 2003.
When the servers where up in all of the stores we moved onto troubleshooting networking
Server 2003, Desktop support and POS machines.

Skills: Used Desktop troubleshooting.