Test Engineering (QA) Manager Resume

EXPERIENCE:

Test Engineering (QA) Manager

Confidential

Responsibilities:

Assured quality releases through thorough test planning and execution, adherance to sound development processes, listening to customers and partners, and close interaction with other development disciplines.
Product acievements under my leadership -
Confidential Client and web interface localized in 36 languages, added mobile network awareness, fixed thousands of customer issues, improved performance of Win and Mac platforms significantly (45%).
Educated, Defined and Implimented Product Triage and End Game focus on RC (release candidate) stability driven by testing.
Thorough Test Planning Excellence via use of efficient and effective test tracking tools for test plans, and test cases
External bug escalation process
Bug Database cleanup and issue migration from one project to another
Interview Process enhancements aided in partner contracts with leading telecom partners Vodafone (world wide), Lenovo, Comcast (US)
TI conceptualized, documented, got approval for and directed the creation and utilization of the following testing infrastructure assets. the virtual Confidential test clusters, the Virtual ESX servers contianing VMs that point at those test clusters, the Automation System to run the VMs to test the test case repository that houses the test plans & test cases and logs the test runs and test results from manual and automated testing to report and give metrics to internal and external stake holders.

Confidential

Sr. Test Engineer Microsoft, Redmond, WA

Responsibilities:

Reviewing Product Design Specifications; Writing US and International Test Cases; Automating Test Cases; Creating Bug Reports; Verifying Bug Fixes; Process improvement suggestions; Communicating with Development on feature design and implementation; Communicating with Program Management on Feature design; Design Suggestions for future Office Products.

Confidential

Logistics Manager

Responsibilities:

Managed all aspects of service delivery to clients during Katrina/Rita for State of Texas disaster area following Katrina and Rita disasters.
Building inspections for safety and occupancy hazards compliant with federal safety laws/regulations and Confidential standards, Personnel safety during service delivery at all sites, collaborating with related agencies for building and personnel safety and service delivery, and managing the Logistics team for asset management and safety of assets both fixed and mobile.
Management of 250+ volunteers and many complex disaster service/delivery operations with close communication and collaboration with state/federal and local authorities and disaster volunteer agencies. Received highest recommendation and commendations.

Confidential

Rapid Response Technology Manager

Responsibilities:

Managed communications team and delivered building communications during disaster for effective shelter and building communication to support the goals and service delivery for quarter of a million citizens of Seattle are during wind storms of 2006.

Confidential

Rapid Response Technology Manager

Responsibilities:

Managed communications team and delivered building communications during disaster for effective shelter and building communication to support the goals and service delivery for 5 cities and rural residents .

Confidential

Communications Chair

Responsibilities:

Participated and played key roles in emergency and disaster readiness drills and exercises in collaboration with Federal State and Local authorities, including national representatives of the Confidential .
Managed team and directed readiness training and developed procedures and rules workflow for all aspects of safety communication and delivery for multiple work sites and remote locations both fixed and mobile for Confidential
Wrote Standard Operation Procedures for complex process involving disaster communications including 250k communication/Mobile Command Unit, and massive communications capability of the chapter.
Set safety standards and procedures for fixed and mobile sites and equipment use, including tracking and managing same assets.
Advised and studied major employers of the area in safety issues and collaborated with them on asset storage of Confidential emergency response assets.
Studied and developed fixed storage assets for the Confidential throughout the county in strategic locations in collaboration with county and local authorities.