SUMMARY

• Solutions - focused QA tester with six years of manual and UI automation testing experience, with an additional eleven years in technical system engineer experience.
• Certified ISTQB - ISEB CTFL QA Tester with additional certifications in HP QTP, Microsoft SQL Server, CompTIA Network + and Windows Servers.
• Testing Methodologies: Risk Based System Testing, Exploratory Testing, Black Box Testing, Gray Box Testing, Reliability Testing, Acceptance Testing, Functionality Testing

TECHNICAL SKILLS

Automation Testing Tools: SmartBear TestComplete, SmartBear TestExecute, Selenium (with JUnit and NUnit), tSQLt - SQL Unit Testing Framework, Expresso - Android Automation. HP QuickTest Professional, HP Quality Center

Test Monitoring Tools: Microsoft Team Foundation Server, JIRA, HP Quality Center

Languages: Microsoft T-SQL, VBScript, Java, Javascript, C#, XML Microsoft VB.NET, Perl

Networking: Windows 2008/2012 - DNS, DHCP, IIS, WINS, Active Directory Services including maintenance and implementation. RIS, User Management and Kerberos Security Linux - DNS, DHCP, Apache, JSP-Tomcat

Automated Testing Platforms: QuickTest Professional, TestComplete, Selenium

Databases: Microsoft SQL Server, Microsoft Access, and Oracle 10g

Operating System Platforms: Microsoft Windows Server 2008/2012, Microsoft Windows 7/8, Linux Network Level Servers, Apple OSX Yosemite

PROFESSIONAL EXPERIENCE

Confidential

QA Engineer III - Sr. Whitebox Tester

• As a member of a new Scrum Agile team assigned to the Hosted Payment Forms team and High Performance Services framework team, I created, updated and executed manual test plans for the front end web payment forms, portal and backend APIs used by the Confidential Merchant Services’ Hosted Payment Forms and Confidential High Performance Services framework
• Created proof of concept and framework to automate builds and existing test plans using MSBuild and Jenkins
• Created and automated API test plans in Confidential API Testing tool and SoapUI to allow for a set of build verification tests and regression tests during the Jenkins build process
• Automated existing test plans in Selenium using C#

Confidential

ECommerce QA Specialist II

• As the first QA member of a Scrum Agile team assigned to the E-Commerce UX/CRM team at Confidential, created, updated, and executed manual test plans for both front end, mobile and back end testing of confidential.
• Created proof of concept and framework to automate existing test plans using Jenkins/Ruby/Cucumber

Confidential

Software QA Analyst

• As a member of a Scrum Agile team assigned to the Site team, created, updated, and executed manual test plans for both front end, mobile and backend testing of www. Confidential .
• Created and updated test cases in Microsoft Test Manager and TFS 2013.
• Created and updated automated test cases built using Selenium using C#.
• Created and executed tests against a mobile matrix consisting of Android, Apple, and Windows mobile devices.
• Created and updated automated test cases built in SoapUI using Groovy scripting.
• Used Fiddler scripting to verify pixel based analytics and GTM data layer variables confidential's.
• Used SQL Server Management Studio and SQL Profiler to audit and validate SQL/TSQL commands on a SQL Server cluster in excess of 100GB with hundreds of thousands of transactions a day.
• Created custom scripts and tools in C#, PowerShell, and SQL/TSQL to help in everyday testing needs.
• Created custom scripts and maintained existing Screaming Frog web spider runs.

Confidential

Lead Software Test Engineer - Payment Systems

Responsibilities:

• As a member of a Scrum Agile team assigned to confidential: Created, updated and executed manual test plans for all confidential’s EMV (Euro/MasterCard/Visa) ready product lines
• Created, updated and executed manual test plans for hot-fix and product releases for confidential’s In-Dispenser Point of Sale fuel dispenser payment solution and confidential’s iX Pay Secure Payment fuel dispenser payment solution
• Created and maintained Test Plans and Test Cases using Microsoft Test Manager 2013.
• Created and maintained CodedUI Tests, Web Performance Tests and Load Tests using Visual Studio 2013.
• Automated existing test plans and API protocols with SmartBear’s TestComplete software.
• Created release Test Summary documentation for Production hand-off and release

Confidential

Jr. QA Test Automation Developer/Implementation Analyst

Responsibilities:

• Created and updated test plans for hot-fix and product releases
• Automated test plans with Smartbear’s TestComplete software.
• Level 2 Escalation Support to 100 US customers using Confidential ’s ‘ Confidential ’ product line
• Installed, updated, configured, and supported MS SQL Server 2008.

Confidential

Lead Technical Support Analyst

Responsibilities:

• Level 2 Support to 150 customers using Confidential ’s Accolade Process Manager and Accolade Vision Strategist product lines
• Installed, updated, configured, and supported MS Word and MS Excel VBA Macro code in custom MS Office forms.
• Installed, updated, configured, and supported MS SQL Server 2000 and 2005. - User Management, SQL Server Job Management, SQL Server -Reporting, T-SQL Stored Procedure creation, T-SQL Trigger creation, SQL Server Index creation, and Performance Monitoring
• Installed, updated, configured, and supported MS Server 2003/2008 servers.
• Created VBScripts to test internal API functions on ASP pages to allow for testing of hot-fix releases.
• Created and updated HP QTP automated regression scripts for hot-fix and product releases

Confidential

System Engineer/HL7 Interface Developer

Responsibilities:

• Primary responsibility as the role of System Engineer/HL7 Interface Developer in Confidential 's Implementation Services Group - Western Division Express Team was making all technical and systems decisions necessary to migrate new and existing clients from Confidential 's Legacy MS-DOS based medical transcription platform to Confidential 's new DocQment Enterprise Platform, a Windows Server 2000/2003 IIS based medical transcription platform.
• As a member of the Interface Developer staff wrote, tested, and released custom programs to interface from Confidential ’s DocQment Enterprise Platform and the client’s Health Information Management System.