SUMMARY:

• Expert in designing, developing, and implementing test plans, test cases, and test processes.
• Quickly identifies opportunities to implement corrective actions and cut costs for organizations.
• Highly skilled Agile methodology user with a history of high - value contract positions.
• Ensures fault-free audits with testing experience at all levels, including user-acceptance testing.
• Background includes hardware and software testing in healthcare, finance, manufacturing, telecommunications, and web application industry including web services, embedded software, and server side testing.

TECHNICAL SKILLS:

Tracking/Management Tools: Quality Center, HP ALM (Quality Center), Rally (CA Tech), Visual Studio 2010 Ultimate, TFS, FogBugz, Jira, Confluence

Testing Tools: HP Service Test, Quick Test Pro, Quality Center, Jmeter, SoapUI Pro, Web Logic, JXplorer, SQL Developer, JUnit, Segue, Silk, Test Complete, Visual Studio TFS, WCF Storm, WCF Test Client, Fitnesse

Testing Languages: .NET, Axis, C#, Visual Basic, JavaScript, ASP, PHP, Applets, XML, WSDL, HTML, Embedded Software/Systems, Silverlite, HTTP

Databases: Oracle, SQL

Test Automation: Rational Unified Process, Test Complete, Quick Test Pro, HP Service Test, Visual Studio, Jmeter, SoapUI, Robot Framework

PROFESSIONAL EXPERIENCE:

Confidential

Software Quality Assurance Test Engineer, Web Design/Usability Consultant

• Validating financial risk analysis software for the banking industry using Agile methodology.
• Testing in four environments, maintaining User Story traceability to tasks, tests cases, and defects, and logging defects and enhancements.
• Interfacing with IT Project Manager in all aspects of the User Interface and usability. GUI testing 80% with end-to-end aspects, validating data transfer to and from database.
• Advising usability and navigation qualities of web-based applications and work closely with IT Director enhancing the user experience. Graphics designer and creator of application icons and buttons.
• Technical writing based on user stories and on current application functionality using WordPress.

Confidential

Test Analyst III

• Focused on completing the AEHR 11.4.1 Patch 1 Upgrade (ICD-10 compliance and Meaningful Use Stage 2 readiness). Tested the accuracy of the patient electronic health records with regards to patient history, allergies, prescriptions, demographics, orders, and billing. This testing applied to 400+ US medical clinics. Testing aided in patient safety, accuracy of all patient data, as well as ensured provider and clinician continuity of care. Identified and developed testable business requirements from deep dive analysis of available documentation (vendor release notes, hot fix documentation, & patch documentation, CHI Clinical Decisions & Configuration documentation). Used HP ALM 11.5.2 daily.

Confidential

Software Test Engineer

• Worked on a project involving handheld device security backend testing and in-house mobile applications. Conducted RESTful testing, load testing, and database queries. Verified security fingerprinting on cell phones and pad devices. Primarily used SoapUI and ALM Service Test for web service test automation.

Confidential

Software Quality Assurance

• Performed QA/test duties for an email management, Microsoft Outlook and Lotus Notes projects, including integration testing and functional testing. Retrieved database data, configured client/server, and logged and tracking all defects.

Confidential

Software Quality Assurance

• Contracted on a project including CAD Tools Testing, Integration Testing, and UI Testing. Performed integration testing on multiple applications in a proprietary environment. Ran and maintained in-house automated testing tool. Created and published test plans, test cases, and testing reports. Tested CAD tools in four applications for mining engineering.

Confidential

Lead Quality Assurance Test Analyst

• Handled a variety of testing responsibilities for a health care billing project. Performed Web service testing, unit testing, end-to-end from running the service to validation in UI Used Visual Studio TFS for test case management and defect tracking

Confidential

Lead Quality Assurance Engineer

• Consolidated and integrated several standalone applications into one. Created test plans and test cases, linking traceability from requirements to test cases. Logged and tracked defects through HP Quality Center and communicated with development to resolve defect issues. Created reusable test scripts for smoke and regression testing where applicable (GUI applications). Automated and manual testing of Java scripts for data validation and load/performance testing. Performed manual testing, automated testing, integration testing, and embedded system testing.
• Primarily used SoapUI and ALM Service Test for web service test automation.

Confidential

Lead Quality Assurance Analyst

• Led QA efforts on a Web-based invoicing application for communications hardware and account management systems. Established Quality Assurance process including build identification and notification, acceptance test procedures, release procedures, and overall test communication process. Created test plans and test case documents, gathered requirements and established testing structure and procedures for 4 separate projects and several applications.
• Additional Quality Assurance (QA) & UAT roles with Kaiser Permanente, Mercer HR Consulting, Humana, Inc., Colorado Med Tech, Intel, and Microsoft.