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Sr. Sqa Analyst Resume

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Indianapolis, IN

TECHNICAL SKILLS:

Business Analysis / Secure Software Analysis: Requirements Analysis, Use Cases, Abuse Cases Requirements Planning, Gap Analysis, Wire Frames, Force Field Analysis, MOST analysis, and Process Flow Diagramming, Policy Decomposition, Information Security Lifecycle Mgmt (MS SDL & ILM), Business Continuity / Disaster Recovery Analysis.

Privacy Analysis: Familiarity with HIPAA / HITECH, FCRA, GLBA, FERPA, COPPA, PCI - DSS, KYC, and privacy audits.

QA Analysis: Requirements Analysis, Traceability, Risk Assessment, Results Analysis, Deployment Support, Data Research and Analysis, SDLC, Perform and Document Risk Analysis.

Testing Types: System, Integration, Regression, Black Box, White Box, Middleware, GUI, UAT, BAT, Exploratory, Unit, Web, End-to-End, Boundary, Fuzz, 508 Compliance and Ad-hoc.

Test Tools: Mercury Interactive / HP Test Director / Quality Center, IBM Rational RequisitePro, / ClearQuest / ClearCase, SAP Crystal Reports, SmarteSoft, Bugzilla, Rally KanBan, QTest, Digi-Uploader, Jama, Microsoft Test Manager / Team Foundation Server, and Sea Pine Surround SCM / Test Track.

Web Technologies: HTML, XML, CSS, DHTML, Cookies, Web-Privacy, Beacons, Web Services, Web Analytics, Identity Management and Access Management. Familiarity with OWASP and Sans.

Operating Systems: MS Windows 95, 98, NT, ME, 2000, XP, Vista and Windows 7

Internet Browsers: Internet Explorer, Firefox, Opera, Safari and Chrome

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Sr. SQA Analyst

Responsibilities:

  • Requirements gathering / Story pointing in an Agile environment.
  • Development of test cases and testing of user stories

Confidential, Indianapolis, IN

Sr. Validation Lead

Responsibilities:

  • Updating Validation plans / Editing test cases to reflect planned changes.
  • Create data for testing.
  • Formal test execution / Investigate and log defects.

Confidential, Louisville, KY

Business Analyst

Responsibilities:

  • Work with clients to elicit requirements for proposed work
  • Prepare data flow charts for proposed work
  • Write BRD’s (business requirements document) and FRD’s (functional requirements document) for the development team.
  • Write QA test strategy and test cases, created traceability matrix, and oversaw UAT (User acceptance testing).
  • Participate in roundtable calls, in which we identified compliance risks and discussed standards and requirements.
  • Perform a review of existing procedures and updated when appropriate.

Confidential, Jeffersonville, IN

QA Analyst Consultant

Responsibilities:

  • Heartland hired a third party to build a Merchant Survey Portal to track customer satisfaction and to track customer service performance.
  • Requirements analysis and test case development for the data file
  • Validation of the data file, to verify desired criteria was included and undesired data was not included.

Confidential

Software Test Lead / Risk Assessment Consultant

Responsibilities:

  • Performed risk analysis on testing progress and defects, reporting statistics and trends.
  • Reviewed test cases, reviewed results, reviewed defects, reviewed processes and frequency of new builds
  • This was literally a two week contract in Germany to determine why the upgrade project was so far behind schedule.

Confidential, Louisville, KY

Project Lead / Lead QA Analyst

Responsibilities:

  • Led all SQA activities to provide support for web-based customer Bill Presentation and Payment portal including identity management, password reset, e-wallet and related role based access for internal support tools.
  • Led team of 3-5 Software QA testers maintaining project scheduling / work assignments and reviewing defects; mentored testers in QA methodology and best practices.
  • Gathered requirements / Created test cases and led QA effort testing Fraud / Abuse application (customer access control).
  • Provide QA support for production deployments of software and hardware upgrades.
  • Participated in IT Change Control, project planning, project status and production support meetings.
  • Led defect tracking meetings for testing, development and application support.
  • Developed and implemented Departmental Audit requirements and process.

Sr. QA Analyst

Confidential

Responsibilities:

  • Requirements analysis / Test case development and testing.
  • Led SQA team testing Non-Pay application (customer access control).
  • Created / maintained project schedules to ensure prompt deployment of enhancements / bug fixes.
  • Provided QA support for web-based operations software, ICOMS billing, middleware system and OSS / BSS projects.

Confidential, Frisco, TX

QA Analyst Consultant

Responsibilities:

  • Test case development and testing including data validation for Confidential Refrigerator unit.
  • Wrote tester / user guide.

Confidential, Richardson, TX

Data Analyst III / QA Analyst Consultant

Responsibilities:

  • Test case development and testing of proprietary Call Center Personnel Development applications.

Confidential, Dallas, TX

QA / Business Analyst

Responsibilities:

  • Testing business continuity / disaster recovery plans.

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