PROFESSIONAL SUMMARY:

• Around 9 years of experience in IT Field with 5 years of experience in PEGA PRPC (Pega Rules Process Commander). Expert in Analysis, Design, Development, Implementation, Maintenance, Deployment and Integration of applications with PRPC.
• Had great exposure in Banking, Insurance, Health care and Finance Domains. And also about 3+ years of experience in maintaining the applications utilizing Web Technologies such as HTML, CSS, JavaScript, JQuery, PHP and Angular Framework.
• Great exposure in working with different versions of PEGA PRPC available such as 6.1 SP2, 6.2 SP2, 6.3, 7.1.6 and 7.1.9.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work list, Work baskets, Work parties required to develop the application.
• Excellent experience in implementing the PEGA Implementation Cycle, along with tool installation, business process modeling, developing, testing, Migration and deploying the application.
• Have a clear understanding in utilizing the SMA, Tracer and Clipboard tools for debugging, preflight tool to test and check the application Guardrails Compliance, and also PAL
• Experience in designing the Assignments, Decision, Utilities, PRPC flows, Split - Join and Spin-off Shapes.
• Experience in development of PEGA PRPC applications utilizing Decisions Rules, Activities, Harness, Validation Rules, and Sections, Out of Box Reports, Declarative Rules and Flows.
• Developed High Level Class Structure, Workflows in PEGA PRPC. And also involved in creating Business Process Management and Business Rule Engine Application for PRPC.
• Effective knowledge in creating different components of PRPC such as Decision Maps, Constraints, Declarative Expressions, Indexes and Decision Tables etc. Designed various Class Structures, Rule Set Management and Workflows in PRPC.
• Had great exposure in PEGA CPM Framework and developing the projects utilizing Service Oriented Architecture (SOA) like Web Services SOAP.
• Performed Troubleshooting and Performance Tuning of PRPC business applications utilizing PAL i.e., Performance Analyzer, Clipboard and Tracer.
• Hands on experience with System Management Application (SMA) to troubleshoot the system.
• Expertise in integrating the application developed with SOAP, SQL with PRPC.
• Experience in designing and implementing Validation Rules, Decision Rules and Declarative Rules, Work Object Relationships, Specialization techniques, Reporting, Class Design, Locking, Persistence, Authentication, Agents and also development of all integrations in PEGA PRPC.
• Good knowledge on Pega decision strategy manager(dsm) and Pega Integration Services
• Good Knowledge on configuring and managing the Assignments, Flow, Flow action, Data Properties and Harnesses.
• Expertise in developing Client-side applications using HTML5, CSS3, Bootstrap, JavaScript, JQuery, and AJAX.
• Developed various websites and E-commerce portals using AngularJS as Front-end framework and PHP as backend with MySQL as database server.

TECHNICAL EXPERIENCE:

BPM Product PRPC: - PEGA Rules Process Commander V7.1.6, V6.1, V6.3, V5.5, V5.4, V5.3, V5.1.

PRPC Skill Set: Pega v7.1.8, MQ Listener, File Listener, SOAP Services, SOAP Connectors, SQL and, Class Design, Security and UI

Frameworks: Smart Dispute, Smart Investigate, Struts, spring, DSM

Programming Languages Server side: - PHP, MySQL Database

Client Side: - AngularJS Framework

Database: MySQL, Oracle 9i/10g/11i, and MS Access.

Web Scripting Languages: HTML5, CSS3, JQuery, AJAX, JavaScript

Operating Systems: Windows XP, 2000, Unix/Linux (Red Hat), NT.

Web Servers: Xamp /Lampp, Apache Tomcat 6.0, Web Sphere 6.0 and Web Logic 8.1/9.2

Programming Languages: C, C#, Core Java, J2EE, Web services.

Modelling: MS Visio, Enterprise Architect and Rational Rose

Methodologies: Waterfall, RUP, CMM, Agile, Six Sigma and SCRUM

Content Managing System: Joomla CMS

Other Tools: Adobe Photoshop, Selenium HQ, Eclipse, Load Runner, MS Office Suite, SDLC Techniques.

PROFESSIONAL EXPERIENCE:

Confidential, Lexington, MA

Sr Pega Developer

Responsibilities:

• Involved in designing, developing, implementing and maintaining the currently existing BPM applications with PEGA PRPC.
• Designing the class structure, business flows, User Interface and identifying Work and Data Model in PEGA.
• Worked on implementing activity flows, activities, user interface, process flows, flow actions, assignments etc. which are identified in the requirements of business and use case documents.
• Developed High Level Class Structure, Hierarchy, Workflows and Technical Design documents.
• Involved in giving technical insight and also direction on application initiatives from perspective of PEGA expertise.
• Used DSM to configure and sequence the Next-Best-Action logic.
• Developed Test Plans and Test Execution Procedure Document based on the Business Functional Requirement Document and numerous Test Cases and Test Scenarios to cover overall aspect of quality assurance.
• Developed DB tables and Data classes for migrating with external systems.
• Created Integration Rules and Validation Rules that is pertained to Rule-Service and Rule-Connect.
• Have used BIX to retrieve complete BPM Data like Work Details, Processes and Assignments.
• Involved working with administration activities such as creating applications, access groups, rule set versioning and locking, operator IDs, taking out wraps, and importing on QA machines for the purpose of Quality Assurance.
• Expertise in identifying, re-creating, diagnosing, and repairing the problems with any kind of PEGA application.
• Involved in developing different PRPC Components like Decision Maps, Decision Tables, Constraints, Declarative expressions, Indexes etc.
• Worked on integrating the CPMHC with various other PRPC applications.
• Developed Product rules and integrated the Zip Files from development stage to Quality Assurance stage, UAT, and monitored the Performance regularly.
• Implemented Models for classes, Properties, Trees, Declarative expressions, Tables, and Triggers for the purpose of automatic calculations.
• Integrating third party health monitoring devices for monitoring health data of patient.
• Integrating SharePoint Content Management System with Confidential Health Care System using CMIS Connector.
• Implementing integration with J2EE application using Service Oriented Architecture(SOA) - as part of this creating SOAP, HTTP connectors and services for interacting with J2EE Application.
• Developing code for consuming the services created in PEGA from user faced J2EE application using spring framework.
• Customizing the user interface of the J2EE application using HTML and JavaScript frameworks such as Angular and Bootstrap.
• Developing and maintaining Fax generation module for capturing all health data for participants to form a PDF report.

Environment: PEGA PRPC 6.3v/7.1.9v, PEGA PRPC V6.1 SP1, HTML &JavaScript, Oracle SQL Developer, JIRA, Splunk.

Confidential, MA

Sr. PEGA Developer

Responsibilities:

• Involved in understanding and analyzing the business cases in the process of production.
• Involved in interacting with Developers, Project manager, Users to know about the process of business and also identifying the enhancements thereby gathering the Business Requirements.
• Involved in meetings held by the management and supervisors to discuss and understand the complex set of business rules.
• Worked on developing PRPC rules engine using CPM framework.
• Worked on integrating the CPMHC with various PRPC projects.
• Involved in interpretation of complicated flow structures and developed PRPC Flow diagrams utilizing Visio for various business strategies.
• Expertise on developing the application using Claims Framework, CWS and CRS.
• Involved in designing of Rule sets, Rule-Resolution, and Class structure.
• Worked on implementing the SQL Connector to fetch the data form external databases like Oracle, SQL, etc.
• Developed Declarative expressions and also created validation rules in order to develop the business logic validation.
• Utilized RDB-open, RDB-save, RDB-list based on the business rules included in the application.
• Worked with Associated tools and Rules Management like import and export rules i.e., Rule Set and Rule Set Version.

Environment: PEGA V6, CPM Framework, Web Sphere, MS Visio 2007, DB2.

Confidential, Morrisville, NC

Pega Consultant

Responsibilities:

• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Worked on making enhancements to the workflows, followed and document that the information used in the ratings processes sufficient, timely and reliable. Also worked on the Global Analytical Documentation and Retention project.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analytics.
• Involved in testing and Bug Fixing Activities.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Implemented Models for classes, Properties, Trees, Declarative expressions, Tables, and Triggers for the purpose of automatic calculations.
• Worked on Test Management Framework TMF and PMF Project Management Framework.
• Reproduce production tickets after the project release.
• Involved in the Review and test case writing designed by peers
• Interacting and Involved with the Business Analyst to troubleshoot issues related to the requirement
• Experience on workflow testing and created test case design for patient details.
• Hand on in uploading test business "Demo" sessions, cases in Rally
• Expertise in detection of test case execution and reporting bugs

Environment: PEGA PRPC 6.2sp2, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential

Pega Developer

Responsibilities:

• Managed PRPC related work process by organizing the work into workbaskets and workgroups.
• Used Pega Desktop API, Pega JSP Tags for composite portal development and custom gadgets in fixed portals.
• Customized various parts of application by coding in Java, JSP when needed.
• Worked on Activities, Flows, Decision Rules, Declarative rules, Correspondence, used Pega API.
• Integrated Keystone Content Management System into BPCC using Keystone Java API.
• Integrated AES into BPCC for monitoring the health of the target systems.
• Integrated PMF into BPCC for providing project management features like assigning and managing work and resources.
• Worked end-to-end on Asset management and Knowledge management modules in BPCC.
• Developed SOAP connectors to connect with PMF.
• Worked on Technical Management module and Bug tracking module for PMF.
• Worked on Performance issues analyzing different types of alerts.
• Used different performance, debugging tools like PAL, DB trace and Tracer.

Tools: & Technologies: PRPC 6, Oracle, SQL Developer IDE.

Confidential

Pega QA Analyst

Responsibilities:

• Involved in understanding and analyzing the business cases in the process of production.
• Reporting to Test lead and a daily basis on the new bugs filed, status of old bugs and follow up the developers.
• Performed Integration, System tests and Customer acceptance testing. Created new tests based on the review of the customer in the acceptance test phase.
• Defining and performing the Test strategies and associated scripts for the verification and validation of the application and ensuring that it meets all defined business requirements and associated functionality.
• Performed manual tests in cases the functionality was not covered in the automated test suits.
• Responsible for executing Load Runner Win Runner scripts from Load Runner Controller and analyzing and reporting test results.
• Performed Performance, Load and Stress Testing by simulating multiple User's using Load Runner.
• Inserted Transaction Points and Rendezvous Points to measure the performance of the application.
• Created Scenario running on different Load Generators using Load Runner Controller.
• Parameterization using VuGen Scripts to ensure real time load conditions in Load Runner.
• Creating the customer record using File Listeners and Parsing Rules by parsing a daily csv list of user records and creating work object from the details of each parsed item.
• Reporting work status to Project Lead.

Tools: & Technologies: Load Runner 8.1, Test Director, QTP, Windows NT, UNIX, IIS, Oracle, JAVA/J2EE, HTML, DHTML, Java Script.

Confidential

Associate Engineer

Responsibilities:

• Managed PRPC related work process by organizing the work into workbaskets and workgroups.
• Used Pega Desktop API, Pega JSP Tags for composite portal development and custom gadgets in fixed portals.
• Generation and documentation of test cases from functional requirements and design documents.
• Reporting to Test lead and a daily basis on the new bugs filed, status of old bugs and follow up the developers.
• Performed manual tests in cases the functionality was not covered in the automated test suits.
• Responsible for executing Load Runner Win Runner scripts from Load Runner Controller and analyzing and reporting test results.
• Writing test cases/scripts within PEGA PRPC and correct the according To the erroneous outcomes
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool
• Tested Coded in various PRPC activities, flows, flow actions, assignments, SLA Service Level Agreement, declarative rules, correspondence templates using PRPC and Created reports i.e., summary views and list views using PRPC.
• Requirements Review and Analysis.
• Worked end-to-end on Asset management and Knowledge management modules in BPCC.
• Developed SOAP connectors to connect with PMF.
• Worked on Technical Management module and Bug tracking module for PMF.
• Worked on Performance issues analyzing different types of alerts.
• Used different performance, debugging tools like PAL, DB trace and Tracer.
• Developing case studies using the Connectors, Services, Listeners in PRPC such as SOAP, Dot Net, JMS, File Listeners, Email Listeners.
• Reporting possible flaws in the Connector and Service rules.
• Integrating PRPC with external java jar files using Java Connectors.
• Integrating PRPC with external (Non PRPC) Services and Connectors.
• Reporting work status to Project Lead.

Tools: & Technologies: PRPC V 6.1, Oracle, SQL Developer IDE, Tomcat, Web sphere, Java, Eclipse IDE.