SUMMARY

• Over 10+ years of experience in Quality Assurance Testing (Manual / Automation) of Client Server, Web Applications , Web Services and ETL.
• Extensive experience with QA Methodologies and Processes.
• Extensive experience in supporting and executing all QA activities like - test plans, test cases, test scenarios, entrance/exit criteria, timelines, defect tracking, deployment issues, risk assessments and test deliverables.
• Extensive experience in Smoke, System, Integration, End-to-End , GUI, Regression, User Acceptance, Load and Performance Testing.
• Worked in Banking, Healthcare, Financial, Insurance, B2B and Point of Sale (POS) Applications.
• Experience in working in software development lifecycle (SDLC) and Agile Environment.
• Extensive experience in White Box & Black Box Testing.
• Experience in testing RDBMS Applications like ORACLE, DB2 and MS SQL Server.
• Excellent communication & documentation Skills, problem solving ability, analytical and programming skills in high speed, quality conscious, multitasked environment.
• Adaptable to work both as a team member as well as independently.

TECHNICAL SKILLS

Web Technology: J2EE, Java2.0, Servlets, JSP, JDBC, XML, HTMLJavaScript, VB Script, Web Services, Groovy Script, Soap UI Pro and Ready API

ETL: AbInitio, SQL Server Integration Services ( SSIS )

App Servers: BEA Weblogic5.1, IBM Web sphere, Netscape Enterprise Server.

Databases & RDBMS: Oracle, MS Access, DB2, MS SQL Server

Oracle Tools: Forms, Reports, Designer 2000, Oracle SQL Developer

Operating Systems: Windows 95/98/2000/NT/XP/7, MVS, Sun Solaris and UNIX.

Languages: C, C++, Java2.0, .Net

Others: MS Power Point, MS Outlook, UNIX Shell Scripts, SQL, PL/SQL, MS Project & VISIO.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Implementation -- Systems Senior QA Analyst

Responsibilities:

• Participated in Business Requirements and Technical Design review meetings.
• Reviewed Business Requirement documents, TDD and developed Test Plan, Test Scenarios and Test Cases.
• Performed Smoke, System, Integration, Regression, Load and User Acceptance testing for Domestic and Global Air partners.
• Created UI automation (Ruby/Watir-WebDriver) for eComm UI application.
• Performed GUI testing manually and using Ruby/Watir Web Driver automation tool.
• Involved in developing and maintaining the Regression Suite that was developed using Groovy script and SoapUI Pro/Ready API for Domestic and Global Air partners.
• Validated XML Request / Response for the Web Services using SOAPUI/Ready API and Postman.
• Involved in performing SOA testing and validated the data from the database against the XML responses.
• Experience in REST API Testing.
• Performed load testing using SOAP UI Pro/Ready API
• Responsible to assign tasks to all offshore team members and ensure that all of them have sufficient work in the project.
• Provided support to offshore testing team and resolved issues.
• Created test status reports and defect reports for reporting to QA manager and reviewed to assess testing progress, timelines and impediments/roadblocks.
• Tested DML/DDL scripts and Stored Procedures for every release using SQL.
• Extensively used SQL to work on database for checking database integrity.
• Participated in Defect Review meetings and GO / NO-GO meetings.

Environment: SoapUI Pro 5.1.2, Ready API Soap UI NG 1.9.0, Postman, Web Services, XML, WSDL, JSON, ASP.NET, Microsoft Visual Studio, TFS, Groovy Script, Java Script, Selenium, Ruby, Watir Web Driver, JIRA, Workfront, Oracle 11g, Oracle SQL Developer and SQL Server Integration Services ( SSIS )

Confidential, Richmond, VA

Integrated Fulfillment Manager (IFM) -- Test Lead

Responsibilities:

• As a Test Lead, responsibilities included Business & System requirement analysis, Risk analysis, provide test estimates, preparation of test plan, review traceability matrix, test cases, test results and create test summary reports.
• Worked closely with developers throughout the entire development life cycle, to elicit and manage requirements, develop test strategies and ensured product quality.
• Responsible to assign tasks to all testing team members and ensure that all of them have sufficient work in the project. Divided the projects into milestones and used these milestones to track the progress of development and conducted milestone reviews.
• Actively participated in scrum meetings and in design review team meetings.
• Created and maintained test cases, test sets and results in Quality Center.
• Performed Smoke, Functional, System, Integration, Regression and User Acceptance testing of the Application, its interfaces and Client-Server Utilities.
• Involved in Integration test planning and review meetings to co-ordinate integration testing tasks. Extensively participated in Integration testing and coordinated with various teams like DDE, RTM Rewards, Core Billing, CFIT and OTS in executing integration test cases and validating the test results.
• Used AbInitio (ETL tool) to process and load the data into flat files. Data will be extracted from multiple source systems, transforms data according to business validations and loads into files to vendors.
• Validated the data in the target file by comparing with the requirements and input test data provided
• Involved in weekly DRB (Defect Review Board) meetings to prioritize the defects logged and to resolve the issues.
• Participated in Scrum Practices like daily stand ups, Sprint Planning, Sprint Backlog, Sprint Retrospective, Sprint Review meetings to prioritize on the tasks, to break down tasks, to estimate story points, to review burn down/burn up charts, team velocity, impediments, process improvement, deliverables to the customer.
• Ensures deliverables are created as per Quality Management practices followed by the company or as outlined for the project/release. Participate in QA (Quality Assurance) reviews and provides required support and clarifications as need for the reviewers.
• Provided support to offshore testing team and resolved issues during Regression suite execution.
• Extensively used SQL to work on database for checking database integrity.
• Extensively used UNIX and tested the capstone jobs on UNIX servers.
• Actively participated in UAT, defect resolution & GO / NO-GO meetings.

Capstone / Credit Policy -- Test Lead

Responsibilities:

• Extensive knowledge in Capstone status map and data model.
• Validated DPs, rules and calc in Capstone Configuration Work Station.
• Validated application flow, functionality and business rules in Configuration Work Station.
• Extensively tested Confidential web pages developed using java.
• Participated in peer design review team meetings.
• Worked closely with developers throughout the entire development life cycle, to elicit and manage requirements, develop test strategies and test plans and ensured product quality.
• Involved in testing of various AMI models like Invalid, Phoenix, Susceptibility and Canada.
• Provided capstone support to integrated projects like Canada AML, Image card and DDE.
• Provided capstone support to other CAC teams like ICORE, Marketing One and Credit Policy Operations.
• Determined the performance test strategy and conducted Load, Stress, Endurance tests using Eclipse Tool and monitored Database resources.
• Analyzed Performance, Response Vs. time, CPU Utilization, Memory graphs, runtime statistics and reviewed with the team.
• Created and maintained test cases, test sets and results in Quality Center.
• Performed Smoke, Functional, System, Integration, Regression and User Acceptance testing of the Application, its interfaces and Client-Server Utilities.
• Performed Regression testing using the AbInitio scripts for BAU and SAS scripts for AMI project.
• Created, maintained test scripts in TSL using WinRunner and enhanced the recorded test scripts.
• Performed functional testing and SOA based testing of Web Services over HTTP.
• Provided support to offshore testing team and resolved issues during Regression suite execution.
• Extensively used SQL to work on capstone database for checking database integrity.
• Extensively used UNIX and tested the capstone jobs on UNIX servers.

Payment Disbursements -- Test Lead

Responsibilities:

• As a Test Lead for the Payment Disbursements project, responsibilities included Business & System requirement analysis, Risk Analysis; preparation of Test Plan, Test Case & Test scripts. Creating proper documentation & Test Summary Reports
• Created and conditioned Accounts in TSYS Mainframe (TS2 System) for Balance Transfer, Credit Balance Refund using confidential screens.
• Validated the confidential generated EBCDIC BT & CBR files and BT & CBR checks.
• Logged the traced defects in Clear Quest for issues discovered during testing and created Test Metrics to analyze the defects.
• Actively participated in UAT, defect resolution & GO / NO-GO meetings.

Environment: AbInitio, Teradata v13.0, Teradata SQL Assistant, DB2V8.1, DbVisualizer 8.0.6, Quality Center 10.0,Clear Quest, Clear Case, Capstone CWS/AWS, Capstone PCT, SAS 9.1, IBM Rational ReqPro, Java J2EE, ORACLE 11g/10g, XML, XSD, XML spy, TSYS(Ts2),TOAD, WinRunner, Load Runner, MQ Series, Agilist, SQL Server, Microsoft Access, TDG, TES WEB, Oracle SQL Developer, Putty and UNIX

Confidential, FL

Sr Testing Specialist

Responsibilities:

• Analyzed Business & Functional requirement Documents and Interacted with Business Analyst and resolved issues during Gap Analysis.
• Test Cases were designed based on Requirements in Test Director.
• Created and submitted 837 files using Scenario Minder via Web Availity Batch (Web-based Testing) & Web EDI Gateway (Unix) to Provider Gateway and viewed results in EAS (Enterprise Audit Service).
• Performed the DIAMOND application test manually as well as using automation to verify that the results appeared correctly and in the appropriate fields.
• Performed back end testing in PIP (Oracle) database using SQL.
• Used RFHUTIL and MQ Series to submit the test files to the EDI Gateway where the files were parsed, validated and transmitted to Diamond for processing.
• Tracked and logged all the defects using Defect manager of Test Director
• Performed regression testing for the functionality of applications.
• Performed database validation using SQL.
• Participated in Walkthrough’s and Technical Reviews all through the testing phase.

Environment: Mainframes, TSO, ISPF, ITFI, IUCA, SIRF, A1T, EVT, USERIMS, IMS, FILEAID, PMF, Diamond 8.0.1, Scenario Minder 2.0, Quest, XML, Oracle 9i, SQL Navigator, Test Director 8.0, MQ Series v5.3, Ultraedit, Rfhutil, Attachmate myEXTRA Enterprise, Unix and Windows XP.

Confidential, Atlanta, GA

Sr QA Consultant

Responsibilities:

• Involved in reviewing the business requirements and functional requirements
• Created and modified existing test cases in Quality Center.
• Validated PAN (Primary Account Number) and Card expiry date of all card types (Visa, MasterCard, Amex, Discover, JCB and all Private Label Cards) from POS to OpeN/2.
• Validated the settlement files of various backend processors like EDS, FDR and TSYS.
• Validated all actions performed by OpeN/2 API like Authentication and merchants account profiles.
• Reviewed and Tested the Text and ISO8583 Token messaging formats from the Point of sales to Card Issuer like VISA, Master Card, American Express and Discover.
• Tested the Purchase, Incremental purchase, Return, Forced purchase, pre-auth, pre-auth completion, Void, adjustment and Reversal Transactions from the POS to the HOST (Gateway).
• Worked on Visa and MasterCard Interchange Compliance Programs.
• Validated XML message formats which are used in updating the process between CMF database and S2systems OpeN/2 database.
• Worked with developers for bug fixes and problem resolution.
• Performed the Functional testing for GCF and FDMS clearing files.
• Performed E2E testing for Central POS & Regression testing for Amex monitory files.
• Developed Unix Shell Scripts to automate tasks.
• Validated the mapping and integrity of data populated in the database using SQL.
• Actively participated in walkthroughs, weekly QA status, Defects and SME meetings.

Environment: Java, S2 System Open/2, Oracle 9i on AIX 5.2, Quality Center, XML, Borland Caliber RM 6.0, PVCS 8.14,Harvest CM 5.2.1,Windows NT, Load Runner, SQL,UNIX,SQLDeveloper,UltraEdit,TOAD, SQL Server, Testnet: In-house backend Emulators (Visa, MasterCard, American Express and Discover)