SUMMARY:

• Senior Software QA specialist who has a strong background in the formation and leadership of test organizations within start - up and Fortune 500 corporations
• Excels at seeing the big picture, identifying gaps, and managing customer focused quality initiatives
• Plays an integral role within an organization by moving manual processes to automated solutions, implementing processes which ensure adherence to quality standards, increase product reliability, and reduce development costs

TECHNICAL SKILLS:

• Agile
• Test-Driven and Waterfall Development Cycles; Visual Studio Test Professional
• Team Foundation Server
• Version One
• Confidential Coded UI
• Selenium
• Jira
• Test Automation FX soapUI
• HP Quality Center
• TestComplete
• SilkPerformer
• HP LoadRunner
• IBM Rational ClearQuest
• HP QuickTest Pro
• Confidential Test Manager
• Amazon EC2
• Apache Cassandra
• SQL Server
• .Net
• Windows platforms
• C#
• VBScript
• Confidential Office
• RHEL
• CentOS
• Freshen
• Python
• VMware
• Citrix XenCenter
• VMware
• Confidential Hyper-V

AREAS OF EXPERTISE:

• Test Automation Architecture
• People Management and Development
• Test Planning and Risk Assessment
• Test Tool Evaluation and Implementation
• Virtualization and Cloud based Environments
• Automated Functional, UAT, Performance, White Box, International, ADA, and Security Testing
• Creating Functional Requirements
• RDBMS and Data Mining

PROFESSIONAL EXPERIENCE:

Confidential

QA

Responsibilities:

• Specific responsibilities included the initial implementation of a QA department for the 1st development group not located at the companies’ headquarters.
• Designed and implemented all QA strategies and processes
• Selection and implementation of all QA tools required (Test Case Management and Test Automation)
• Designed changes in process and implementation of Jira to included QA functionality.
• Worked with HR Recruiting and management to create and fulfill the needed resource allocation for the QA department within the group
• Worked with the Business Analysts to change their processes to ensure that the stories that they developed were testable - including training as to what that meant.
• Worked with Development to define how to implement a Unit Test framework in which automation is created in parallel with the development of the user story.
• In the first year, starting with a department which did not have any QA, we now have established processes and a Test Automation Framework with more than 10,000 automated tests which significantly increases quality and simultaneously reduces regression testing timeframes for more rapid deployment.

Confidential

Test Automation Architect

Responsibilities:

• Responsibilities included the supervision of both local and offshore resources to develop and implement a test automation framework to support a online, international SAS product which works with multiple third party providers; forming a cohesive strategy for moving a previously manual test environment to an automated one; reducing the time and resources required for regression testing in an agile environment and increasing the reliability of each release cycle.
• Implementation, administration and management of test case management tools and test case development and review standards
• Defined and maintained automation standards and trained manual QA personnel to become part of the test automation team.

Confidential

Senior QA Engineer

Responsibilities:

• Primary responsibilities included leading the QA tasks required for the implementation of support for Windows platforms to multiple cloud providers. The successful release of this feature set expanded the MSP client base, allowed for the first release of Cloud Path - Confidential 's SaaS product that enables businesses to quickly and automatically migrate their existing physical and virtual servers into and between supported public cloud providers.
• Implementation and management of test case management tools and test case development and review standards
• Definition of standardized processes and testing for release cycles in conjunction with test planning
• Requirements analysis and review
• Provided mentoring to new QA team members and provided Windows testing expertise to a traditionally Linux environment.

Confidential

Quality Assurance Lead

Responsibilities:

• Worked as QA Lead on team to define the 'ground-up' structure and processes needed to create and implement a distributed agile / scrum model for supporting test resources into global development and QA teams. This included defining specific project deliverables and quality standards for QA in order to be able to more effectively, consistently, and efficiently manage multiple streams of work being developed and delivered by internal and external resources.
• Acceptance Criteria and User Stories, Testable Requirements, Ensuring Test Coverage, Code Quality Standards, Test Automation Standards, Defect Review and Triage processes
• Tool Analysis and adaption to adhere project needs and comply with corporate standards
• Jira Administration for Agile Methodologies and integration with Quality Center through third party controls
• Comparison, adoption and integration of Selenium within a QTP maintenance environment
• Worked with Business, Program Management, and Development to develop business and technical requirements
• During project Pilot phase, became integrated QA resource within the development team to define necessary work products, define and modify work processes and integration requirements which will be adopted by multiple, multi-location offshore development and QA teams, and execute all applicable QA activities.
• Responsible for the execution and results for all of the QA responsibilities for Pilot project which became a demonstration for corporate senior management. Ensured that all work met the requirements and needs of the business group, which was the corporate customer for the product.
• Delivered all key project milestones and overall project deliverables ahead of schedule while setting and then meeting all project defined quality standards

Confidential

Manager of Quality Engineering

Responsibilities:

• Created and implemented QA department for company which was moving from an initial 'startup application' to a more scalable, cloud-based processing environment. Tasks included hiring and supervision, test tool selection and implementation, requirements analysis, automation architecture design, data analysis and hands-on test tasks.
• Initially tasked with planning, generating test cases, and automating API level portions of initial application as to verify v2 functionality was identical but after initial analysis of functionality determined that original application was not functioning as designed and based on release dates, that QE resources would be most effectively utilized on verifying new version only.
• Determined that at project onset >40% of the current customer base was not receiving accurate / complete diagnostic data and put projects / process into place to correct both the customer's data quality and reliability.
• Ensured that upon release 100% of customer base was receiving increased percentage of data analytics at a known quality level.
• Ensured the QA team met all release and quality deadlines in a rapidly changing environment leading to successful release cycle.

Confidential

Test Automation Architect

Responsibilities:

• Moved development from a manual to automated test environment. Automated testing increased from 5 to 45%; new product lines >95%. Test cycles for new applications have been reduced by ~75%.
• Implemented defect tracking system which resulted in a reduction of open defects by 75%. The accuracy of risk analysis and resource allocation has increased proportionately.
• Defined the roles, required skills, and performance metrics for all tester roles. Provided assessments of individual skills of current personnel. Mentored individuals to meet standards and provided training all of QA in the areas of Automation Architecture, Test Case Generation, Virtualization, and Test Planning.
• Created re-usable virtualized test environments which reduced test setup time by 85% and increased test matrix coverage by 25%. Implemented imaging solutions into the existing test lab.
• Created standards and processes for Test Planning, Test Case Generation, Defect Reporting and Analysis, and requirements review and traceability

Confidential

Test Management Consultant

Responsibilities:

• Provided Test Management consulting and partnering services to corporate customers whose QA groups ranged in size from 5 to100 testers (local, remote and off-shore) in Fortune 100 companies to startup ISV's.
• Created and managed QA departments throughout all phases of the SDLC. This included hiring, training, and evaluation processes as well as Project and Test Planning, developing automation architectures, and the selection and implementation of tool sets.
• Provided assessments, focusing on identifying gaps and then providing tools and training for their resolution.
• Developed training for and delivered training to Test Management and QA personnel on all facets of the Quality Process in the SDLC.
• Provided planning for and guidance during the execution of in-house Performance Testing in the Confidential Labs for external customers using LoadRunner, SilkPerformer, or Visual Studio Test Professional.
• The following three positions were centrally focused around the development and support of Confidential Office Access. This product is a RDMS that combines the Jet Database Engine with a programmable GUI and integrates with Confidential SQL Server, SYBASE, and Oracle data. The Confidential Office 2007 suite of applications has sold > 70 million copies and it is estimated that some version is used in 80% of enterprises.

Test Lead

Responsibilities:

• Management of a QA team of 6 people for Confidential Access. In addition to performing personnel related tasks such as reviews, mentoring, and hiring - this included feature development, Test Planning, development of test automation, scheduling, and risk analysis processes. Testing was >90% automated.
• Created and deployed cross-discipline Customer Focus program for Office, intended to develop and maintain close ties with multiple customer channels, allowing our teams to better understand and respond to the needs of our customers.
• Awarded 10 patents for features / designs contributed to over multiple product releases.
• Managed, tested, and deployed the Access Conversion Toolkit project. This was a tool which was released to resolve perceived upgrade issues which severely impacted the adoption of Office 2003 worldwide.
• Editor and contributor to 'Access Advisor' magazine and speaker at multiple product and corporate sponsored conferences.

Software Development Engineer in Test

Responsibilities:

• Ownership of testing specific features throughput the SDLC. This includes specification reviews, defect detection, and automation of >90% of feature tests.
• Mentoring and new hires and supervision of interns.

Product Support and Escalation Engineer

Responsibilities:

• Resolution of technical issues of Confidential Access customers in phone and web based support environment as well as the support of junior support professionals, development of technical documentation and internal training courses.