SUMMARY:

• Sr. QA Engineer with over 8 years of experience.
• Strong analytical, problem - solving and communication/presentation skills with emphasis on methodology
• Ability to work under pressure and produce results.
• A self-motivated and organized personality, skilled at orchestrating tasks and details to achieve project goals.
• An excellent communicator, able to create interactive training for diverse audience.
• A dedicated team player, committed to providing high quality support and excellent problem solving skills at all levels or organization.

TECHNOLOGIES:

• HealthCare Medicaid Enterprise System
• HIPAA Certification
• Six Sigma (White Belt)
• ALM Tool
• Appium Test Automation
• Proficient in Selenium WebDriver
• Proficient in SoapUI
• Experience working with offshore teams in different time zones.
• Proficient in JIRA
• Proficient in SharePoint
• SDLC utilizing both Agile and Waterfall Methodology
• Knowledge in html, JavaScript and SQL

COMPUTER SKILLS:

Proficiency in Microsoft word, excel, access and power point

PROFESSIONAL EXPERIENCE:

Confidential, El-Paso, Texas

QA Analyst

Responsibilities:

• Developed scripts for the Regression Test Cases using Selenium WebDriver API.
• Performed Black box, functional, integration, regression testing and UAT of the web application.
• Performed White Box testing to look into the code coverage within units
• Developed test cases for regression testing, negative testing and for bug retest
• Created SQL queries for backend data verification and validation
• Performed analysis of system design specifications and developed Test Plans, Test Scenarios and Test Cases in Quality Center (ALM-Application Life Cycle Management) to cover overall quality assurance testing.
• Perform XML data review and validation
• Ensure that software meets the expectations based on the requirements and specifications.
• Perform Smoke test on new build, create and maintain test inventories.
• Work and coordinate with an offshore QA team
• Performed data-flow testing, logic-based testing to identify the decision points in the software and the appropriate test data to utilize within a project.
• Identify and document issues, risk and gaps, their descriptions, impact and provide recommendation and alternatives to develop the application to meet the user requirement
• Created test design strategies and test plans that are appropriate to the type of application under test and the types of bugs sought.
• Ensures policies and work practices are administered in a fair and consistent fashion and Demonstrates highest ethical standards

Confidential, Columbia, Missouri

QA Analyst and Team Leader

Responsibilities:

• Developed high-level test plans by incorporating user profiles, configurations, environments, risks, test scenarios, schedules and analysis and presentation of results.
• Developed SQL queries for backend data verification and validation.
• Gathered and communicated Testing Metrics using Quality Center.
• Isolate and document defects, and inconsistencies with application functionality, output, online screens.
• Performed role of QA Lead on numerous projects including mentoring of junior QA staff members.
• Attended design meeting and provided QA prospective to build quality from ground up.
• Used Test Director for preparing and writing test plans and manual test scripts.
• Reported bugs to development team in an Agile work flow.
• Worked closely with application designers/developers to resolve documentation, design & functional issues with various applications.

Confidential, Hastings, Michigan

QA Analyst

Responsibilities:

• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Performed White Box testing to look into the code coverage within units
• Attended weekly defect report meetings and presented progress updates.
• Analyzed the Test Results and logged errors into Defect Tracking Tool, Quality Center.
• Created SQL queries for backend data verification and validation
• Participated flash meetings between QA & Development team.
• Worked on Property and Auto products using Guidewire Application, Homeowner policies and Auto policies, Watercraft and Motor Home.
• Performed various functionalities testing like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
• Automation scripts are handled based and on the concepts of Regular Expressions in QTP script.
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports. Tested server and Web Portal.

Confidential, Philadelphia, Pennsylvania

Quality Control and Production Line Assistant

Responsibilities:

• Produced and inspect labels and brand of finished product, tracing discrepancies and ensuring accuracy in every detail and taking complaints, request from customers and acting upon them diligently.
• Train and educate employees about product quality to meet the required quality standard in achieving set goals.
• Developed strong and friendly relationship with management staff, creating cohesive and productive team within deadline-driven environment,
• Reported promptly to management and employers.

Confidential

Assist Manager/Sales

Responsibilities:

• Making preliminary contacts with customers and introducing company’s products and closed numerous sales during my four years stay with company.
• Analyzed sales statistics, prepared reports and handled administrative duties.
• Participated in numerous trade shows and conferences and visited clients unannounced for follow-ups on old products being sold by the company.
• Took orders and resolved many clients base issues and report to management, trained and recruited junior employees into the company.