TECHNICAL SKILLS:

Microsoft Word application, WordPerfect application, Microsoft Publishers applicationMicrosoft Project, DOS, UNIX, Microsoft Windows, Microsoft Excel spreadsheet, FoxPro application, Visual FoxPro database, Access database, SQL Server (2003, 2008, 2012), PowerPoint desktop application, Visual Basic 6.0 programming, C and C++ programming, C# scripting, Assembly Language programming, VB scripting, Java, Java scripting, ASP, HTML/DHTML, C#.NET, JAVA, NUNIT, Oracle, Active X, Protocols, TCP/IP, Crystal Reports, Web Services(IIS), API Web Methods and Events, Messaging, XML, RFID, Mercury QuickTestPro, LoadRunner; SoapUI, Team Foundation Server, Page Objects, Selenium Server, Selenium Webdriver, SpecFlow

EXPERIENCE:

Confidential, Alpharetta, Ga

Sr QA Engineer/Automation Engineer

Responsibilities:

• Started the process to begin Selenium automation testing within the company
• Assist with training internal personnel on use of Selenium Server, Webdriver
• Creating and Managing test cases, testing documentation, and automation tests
• Write test cases for areas of the web - based application for industry of healthcare, financial, risk and assessment, bribery and corruption, banking, claims, Gifts, Conflicts of Interest, hotline connection, compliance, legal, incidents, etc.
• Assisted with building framework, library, controls, and Page Objects for automation in C#.NET (Visual Studio 2012, 2013) and Java scripts
• Write automation tests using SpecFlow
• Worked and tested with CSS and XML files
• Manual testing the application
• Attending and Participated in daily SCRUMS and project planning in AGILE environment
• Troubleshoot technical support issues and communicate resolutions directly to customer support personnel
• Setup and work with databases, querying, (SQLServer 2012) and web services (IIS)
• Assisted with organizing the manual test cases and test coverage
• Assisted with test timeline setup and task schedules
• Assisted in interviewing other potential employees for QA positions

Confidential, Atlanta, Ga

QA Manager/Sr QA Engineer

Responsibilities:

• Assist with training internal personnel on use of web-based Confidential and Permixx application
• Creating and Managing test cases, testing documentation
• Write test cases for areas of the application (SMS, client and helpdesk side, Permixx-Permits)
• Created nightly database backup script for QA test environment
• Manually test C#.NET web application, cashless, SMS parking, Permit parking and enforcement testing, payment processing and application interaction testing, mobile parking application, server-client interaction, web services
• Test and troubleshoot application issues with SoapUI
• Troubleshoot technical support issues and communicate resolutions directly to helpdesk
• Setup and work with databases (SQLServer 2005, 2008) and web services (IIS)
• Tested with mobile phones such as BlackBerry, Android, and Iphone
• Worked with windows server 2003 and 2008 environments
• Assisted with test timeline setup and task schedules
• Configurations and setup of Team Foundation Server groups, Test Manager, Test Agents, and Test Controllers
• Backup Network Administrator: troubleshooting network issues, troubleshoot laptop issues, wireless configuration, monitoring network activities, monitor nightly backups

Confidential, Alpharetta, Ga

QA Software Engineer/Support

Responsibilities:

• Created QA Department
• Assist with training internal personnel on use of Relevance web-base application
• Test lab setup and configuration
• Creating and Managing test cases, task schedules, testing documentation, Knowledge Base
• Write test cases, test plans, requirement documentation, and needs analysis
• Create and Implement QA processes and procedures
• Manually test C#.NET web application, trace switch testing, telecommunication devices and application interaction, server-client interaction, web services, and developer base environment application
• Troubleshoot technical support issues, and communicate resolutions directly to the customer
• Setup and work with databases (mysql 5+, SQLServer 2003+) and web services (Apache, IIS)
• Worked with windows server 2003 and CentOS5 (Linux) environments

Confidential, Alpharetta, Ga

QA Engineer

Responsibilities:

• Test lab setup and configuration
• Manage testing and task schedules
• Write test cases, test plans, and requirement documentation
• Implement QA processes and procedures
• Manually test C#.NET application, Novell security interface, RFID readers, mobile devices interaction, and real-time location information systems
• Write skeletal .NET code for Business Modules to test methods, events, protocols
• Write skeletal methods to test web user interface and APIs
• Debug units with NUNIT.NET
• Setup and implement RFID hardware for testing in network environments
• Automated testing using QuickTest Pro and Loadrunner
• Create and convert documentation to XML pages
• Configure GPIO, TCPIP, serial devices, messaging services
• Create Access Database to manage RFID readers and hardware
• Setup and install web services (SOAP, XML), servers (Apache, IIS), and configure Location Information System (LIS) to work with mobile devices, readers, and barcode scanners
• Work with SQL Server 2003 in configuring databases and administering tables

Confidential, Atlanta, Ga

Senior Engineer II/ QA Manager

Responsibilities:

• Manage a team of five in implementing QA processes
• Evaluated hardware, such as Confidential LX, SX, Dell, and Gateway laptops
• Provide technical support for Government proprietary software on chosen evaluated hardware, such as Confidential LX, SX, Dell, and Gateway laptops
• Regression testing, functionality testing, system testing, and integration testing on Government OASIS software that is used by many FAA flight inspectors
• Write automated and manual test scripts based off of requirements created for the Oasis software
• Compile and write configuration management memos for released software
• Use Project Management Principles and cycles of software testing
• Create Task Schedules and manage milestones in Microsoft Project 98 and 2000
• Setup and perform interviews
• Assist in corporate RFP briefings
• Assist in test lab network configuration problems and change management
• Assist configuring and managing the Citrix server
• Debugging VB code for a client/server application
• Debugging OASIS application for business rules abnormalities and violations
• Screen design for OASIS application
• Debugging applications using .NET architecture
• Testing web- based applications
• Create queries and crystal reports 7.0/ 8.0
• Work on SQL Server 7 and ORACLE 8i databases
• Lead and participate in development methodologies and life cycle
• Create Access 2000 databases and tables
• Attend Weekly Project Manager meetings
• Use Rational TestStudio for automated tool testing of the proprietary software
• Process owner of three processes for ISO 9001 certification and auditor
• Use SQL statements to filter records in an Access database and setup DSN connectivity to the database
• Write automated test scripts using VB scripting
• Create and generate weekly reports for defect tracking
• Write test plans, team lead notes, release notes, templates, and knowledge base articles for the newly released software

Confidential, Alpharetta, Ga

Helpdesk Manager

Responsibilities:

• Trouble-shoot hardware issues such as modems, cdrom drives, hard drives, tape drives, network cards, motherboards, zip drives, memory, processors, keyboards, mice, printers, scanners
• Troubleshoot various systems such as IBM, Zenith, Microns, Hewlett-Packard, Compaq, servers and all types of laptops
• Troubleshooting systems based from windows 95, windows NT, windows 3.1, windows 98, SCO UNIX and UNIX
• Manage and train new employees on troubleshooting hardware
• Create weekly reports and charts in MS Excel
• Create daily crystal reports
• Develop a technical support database in Microsoft Access

Confidential, Memphis, Tn

Computer Lead Technician

Responsibilities:

• trouble-shoot hardware issues such as modems, system boards, cdrom drives, hard drives, floppy drives, zip drives, system boards, memory, processors, keyboards, mice, printers, and setting jumpers, and software issues on Confidential computers technical support for software issues such as database, word processing, other preinstalled software malfunctions resolving issues on windows 95, windows 3.1 and DOS 3.x and higher