SUMMARY:

• Over 5 years of technical experience in Quality Assurance, Implementing QA methodologies, Business Analysis.
• Experienced in Waterfall, Agile (scrum) and V - model for Software development life cycle.
• Experienced in the complete life cycle (SDLC) with analysis, specifications, design, development, testing and maintenance of Tele communications, Financial, Insurance applications using Client Server Architecture, Internet, Intranet and distributed computing systems
• Knowledge of defining and developing Test plans writing Test cases, Test scripts, Test procedures by analyzing business/technical requirements, System design documents and use case documents. Executing them and performing defect reporting and tracking them through the entire life cycle.
• Experienced in Manual Testing of both client server and web-based applications.
• Experienced in Mobile Apps testing and Android studio, ADB, SDK tools
• Knowledge of Automation Testing in Selenium IDE and QTP.
• Experienced with different phases of testing like System Integration Testing (SIT), User Acceptance testing (UAT), Smoke Testing, Functional Testing, GUI Testing, Load Testing, Stress Testing, Sanity, Regression Testing and Performance Testing.
• Experienced in Database Testing and Data Driven Testing using SQL Queries to ensure data integrity and validate business rules of database applications of Oracle and MS SQL Server.
• Experienced in bug reporting tools like JIRA, Quality Center, Rally and Test Director.
• Experience at gathering requirements and developing Business and Functional Requirement Documents (BRD and FRD).
• Well versed with the all the Testing documentation and fully conversant with Business Requirements, Test Plans, Test Cases, Execution and documentation of Test Results, Defect Reporting and Tracking using Test Director / Quality Center.
• Ability to understand & analyze business processes & workflows with the objective of providing recommendations for the best use of technology to improve QA Process.
• Worked independently as well as a group member and successfully held responsible roles in the projects.
• Coordinated the test efforts of both on-site and off-shore teams and reported directly to QA Manager.

TECHNICAL SKILLS:

Test Tools: Manual Testing, QTP 9.1, Selenium IDE, HP Quality Center 9.0/10.0, Test Director, JIRA, Rally, i-Track, Android SDK tools, ADB.

RDBMS/DBMS: SQL Server, Oracle 10, 11, MS Access. SQLite

Known Scripts/Languages: VB Script, XML, HTML, Test Script Language (TSL), Java

Web Servers/Operating Systems: Windows 2000/7/XP/Vista/7,8,8.1,10, Linux

Business Tools: MS Office, MS (Excel, Word, PowerPoint), MS Paint.

Browsers: Mac Safari, Mac Chrome, Windows Chrome, Firefox, Edge, Opera

PROFESSIONAL EXPERIENCE:

Confidential, Middletown, NJ

QA Tester / Analyst

• Tested Web acquisition application on different browsers
• Performed UAT and End to End testing, regression testing and Smoke testing
• Performed Functional and GUI testing for native and web-based application on both computer and mobile devices
• Tested one of the critical process of Migration of accounts (Business changed the buy-flow of the app where users are redirected to sign up for MyAtt account instead of only Directvnow services, existing user accounts should migrate with current flow)
• Account Creation includes - creation of MyAtt Access ID creation then sign up for Directvnow Services, checkout process using Credit card or Paypal payment methods. Tested all functionality of the application.
• Account Management includes - payment Info, Payment History, My Profile, Manage My plan (Cancel, Restart accounts), tested all the scenarios of account management
• Used external app Post Man to simulate CTN’s where users who are AT&T unlimited customers
• Tested Employee URL’s where AT&T employees gets discounted prices
• Used JIRA to report defects and defect tracking
• Interacted with developers to trouble shoot issues through sharing screens
• Captured Network Logs to trouble shoot issues
• Tested on different test environments in staging and Prod as well

Environment: JIRA, MS Office Outlook, Mobile devices (Android, iOS ) and Windows, Windows 7, 8. 10, Mac, SQL, MS -Excel, Postman

Confidential

QA Tester / Analyst

• Tested the DIRECTVNOW client Confidential on a variety of Android phones and Tablets running various operating systems.
• Tested the DIRECTVNOW client Confidential on a variety of I phones and I-pads running various operating systems.
• Tested the DIRECTVNOW client Confidential on different browsers including IE, Google Chrome and Safari.
• Tested the DIRECTVNOW client Confidential on Amazon Fire TV Box, Fire Tv Stick, Google Chromecast, Roku and Apple Tv.
• Performed sanity, user interface, functional, non-functional, & regression testing.
• Performed UAT testing and System End 2 End testing.
• Used Microsoft Excel to create and maintain test cases as well as to record their execution.
• Used Agile Scrum Methodology as part of the broad development team and contributed to Iteration Planning Meetings, Backlog Grooming Sessions, as well as Iteration Retrospective Reviews.
• Directly interacted with developers and product management to troubleshoot and resolve issues.
• Reviewed and explained defects during our defect triage meetings.
• Used iTrack, Rally, JIRA tools the client required to manage the defects found.
• Performed testing using SQLite to query databases downloaded by our app when needed.
• Worked with Crittercism and Flurry to find crashes and to analyze and review client app analytics.
• Analyzed over the air interactions to identify and isolate issues and problems using tools such as Charles Proxy, Wireshark, and / or Fiddler.
• Verified client app behavior by executing API calls using local tools such as MRA, JSON to see the results returned.
• Used the Android Debug Bridge (ADB) SDK to side load apps under development, to record logs, and to pull information from the System Under Test (SUT).
• Used iTunes to side load apps under development and to retrieve crash logs.Used iExplorer to pull information from the System Under Test (SUT).
• Sanity checked our deployed market app against new server releases both before their deployment and during the deployment maintenance window when needed.
• Involved in Channel testing and Super bowl testing and True Cloud DVR testing

Environment: i-Track, Rally, MS Office Outlook, Mobile Apps (Android, iOS and Windows), Windows 7, Oracle 9i, JIRA, SQL, MS -Excel, Android SDK Tools, Flurry, Crittercism, MRA Tools and JSON.

Confidential

• Attended Review meetings and Walkthroughs for the better understanding of the Requirements document and the application.
• Prepared and Wrote test cases for “U-Verse” app under Agile methodology approach
• Performed Functional and GUI testing for native and web-based applications on both computer and mobile devices.
• Performed the detailed analysis of the requirements for designing test plans & test cases and if any ambiguities in the requirements/documents were resolved with the BA.
• Designed, planned and created test plans & test cases in Excel.
• Performed Manual functional testing, focusing on the end-user point of view
• Performed various types of testing such as the Smoke testing, Functional Testing, Ad-hoc testing, User Interface Testing, System testing, Regression testing, Gray box testing, End to End testing and Back-end testing extensively using SQL.
• Worked on Sponsored data and Blackouts.
• Extensively worked on Agile methodology, Scrum & Sprint plan meetings
• Experienced in testing the U- Confidential on different Android tablets with operating systems such as Jellybean, Honeycomb, KitKat, Lollipop, Marshmallow.
• Using Android SDK and iTunes to install applications and builds as well as using the SDK to take screenshots, record the screen on compatible Android versions and collect log files.
• Used Android Debug Bridge commands to collect Android device’s log and trace files.
• Performed Black box and Grey box testing for Android tablets and smartphones, iOS and Windows based devices.
• Verified and revising bugs for native and web-based applications on mobile devices and tablets.
• Working with a large variety of devices on all common existing platforms such as, iOS, Android and Kindle Fire.
• Used Charles Proxy to find the network logs when used with Android tablets.
• Verified app’s user interface details using Charles Proxy server and JSON-formatted API calls
• Streamed the U- Confidential using Amazon s Fire TV.
• Effective in Defect Identification, tracking and reporting using JIRA.
• Participated in daily defect meetings, SCRUM calls, and demos with the development teams and tracking defects until they are resolved.
• Expertise with Agile scrum with the use of RALLY.
• Involved in night system production support for testing and coordination with server test team.
• Responsible for providing the daily status of the tasks.
• Testing the application in different environments namely INT2, EXT2 and Production.
• Worked with the QA team consisting of 25+ team members to test and certify software changes for the new AT&T “U-Verse” Apps on Android, iOS, and Windows Platforms

Environment: i-Track, MS Office Outlook, Mobile Apps (Android, iOS), Windows 7, Oracle 9i, JIRA,SQL, MS -Excel, Android SDK Tools, Flurry, Crittercism, MRA Tools and JSON.

Confidential, FEIM NewYork

QA Tester / Analyst

Responsibilities:

• Involved in reviewing UC’s and UI’s and translate them into test scenarios and test plans.
• Participated in peer-reviews of BRD’s and SRS
• Involved in various phases of manual testing in SDLC.
• Performed functional, System, GUI and Integration testing for several iterations
• Performed manual testing for all four modules in the Core system and generated automated scripts using QTP.
• Automated the core business functional tests to support Regression Testing using QTP.
• Worked extensively with Quality Center for a comprehensive test management.
• Scripted test cases using HP Quality center.
• Used different modules of HP Quality Center like Test Plan, Test Lab and Defects.
• Reported the Defects using Quality Center and coordinated with the developers to make sure they are fixed and re-tested.
• Prepared RTM (Requirements Traceability Matrix) using HP Quality center to like all requirements with test Scripts
• Supported the UAT testing and interacted with the real-time users to ensure user friendliness of the application.
• Tested all inquiry and maintenance nodes and running reports to verify the data
• Developed test scripts through test procedures and test cases
• Interacted with project developers and managers to understand the business functionality
• Attended change request meetings with users and planned the testing for the enhancements to the system
• Performed regression testing to certify the application’s functional consistency.
• Written SQL queries for back-end testing.
• Generated SQL statements to verifying data integrity in the database
• Compared testing of core system with existing application to verify the business functionality
• Attended meetings and walkthroughs and reported testing status to the Test Manager on a Daily basis.
• Ability to interact with all level of people and play an active role in the project.

Environment: Manual Testing, Quality Center 10, QTP 9.1, SQL Server, Sybase, Power Builder, MS-Word, MS-Excel, MS-Access, Windows