HIGHLIGHTS OF QUALIFICATIONS

• Diverse combination of work experience and training in software testing, development and web design
• Software Test Certification and Experience - Around 11 years of software testing experience on desktop, mobile, web applications, embedded device, smart devices, wearable devices and IoT (Internet of Things). Completed coursework in fundamentals of software testing and game testing, programming languages, automated testing, web testing, A+ exam preparation, web design, network infrastructure, Perl and SQL server. Familiarity with software development life cycle, types of testing (black box, regression, stress, load, performance, web testing, and accessibility). Classroom training in C# using Visual Studio 2005 and .Net framework. Coursework in web design. Experience in Agile Scrum methodology.
• Software Test Skills - Ability to create a test plan, write well written test cases, extremely productive at finding bugs and skilled at submitting bugs with clear instructions on repro steps, working knowledge of C# and Visual Studio, can make intermediate SQL queries and joins. Intermediate knowledge of Selenium. Intermediate knowledge of Java. Working knowledge of Python.
• Software Testing types - User interface, functional, black box, Confidential, stability, performance, regression, audio/video glitch test, and security, API, recovery, end to end, integration and accessibility
• Test areas - Web application, SaaS, mobile device (smart phone and tablet on iOS, Android, Win Phone, FireOS and Blackberry OS), multi-media, Bluetooth profiles, games, digital rights management, wearable device, smart device, firmware, cloud applications, IoT (Internet of Things), BLE (Bluetooth low energy), VR (Google Daydream and Cardboard)
• Diverse background - Broad computer and electronics industry background (manufacturing, assembly, configuration, service, sales, mobile devices, web design, web testing, e-commerce consulting and online marketing)
• Soft Skills - Strong attention to detail, thorough, dependable, highly organized, self-motivated, excellent communication skills and an absolute commitment to quality

SOFTWARE TRAINING / EXPERIENCE

• Software Test tools
• Test case management - DevTest, Qualify, WTT, Test Rail, Zephyr for Jira
• Defect Tracking - Bugzilla, Jira, Product Studio, TestTrack Pro, Redmine, (uTest bug tracking tool), Team Foundation Server
• Software Configuration Management - Perforce, Subversion
• Other - Mobile device emulator, Android Desktop Tool, Browsermob/Neustar (load testing), SoapUI, Xcode Android Studio, Android Debug Bridge, Beta, Crashlytics, Hockey app, Test Flight
• Test Automation - Selenium WebDriver
• Web authoring- HTML, XHTML, CSS, BBedit, Golive, Dreamweaver, Flash, JavaScript, Perl, and XML
• Programming Languages and Database- C#, Visual Basic, C, C++, SQL Server 2008, MySQL, Java, Python
• Development environment- Eclipse, Visual Studio 2010
• Operating Systems- Mac System 7.6 to 10.12 (Sierra), Windows XP, Vista, Windows Server 2003, Windows CE 5, Windows Server 2008
• Windows 7, Windows Phone 7, Windows Phone 8, Windows 8.1, Windows 10
• Browser experience- Firefox, Internet Explorer, Safari, Opera, Chrome, Silk, Edge
• Mobile OS: iOS (7 to 10), Android (4.4 to 7) - KitKat to Nougat, Windows Mobile 8 to 10, Fire OS, Blackberry OS
• Web debugging: Chrome developer tools, Firebug
• Web debugging proxy: Fiddler, Charles Proxy
• Network protocol analysis: Wireshark
• Accessibility:
• Screen reader: JAWS, Narrator, NVDA, WindowEyes, VoiceOver, TalkBack, Voice Assistant
• Voice Dictation: Dragon Naturally Speaking, Windows Speech Recognition
• Screen Magnifier: Dolphin Supernova
• Misc. testing tools: Colour Contrast Analyzer, WAVE, Inspect, Achecker, Tenon, Web Application Toolbar

PROFESSIONAL EXPERIENCE

SDET 1 Accessibility Tester

Confidential

• Perform accessibility testing (focus on visual impairments) on Outlook (on different platforms), Delve, Yammer, Outlook admin app, and CRM app.
• This includes testing on Windows, Mac, web, iOS, and Android devices. Use a screen reader to perform testing (Windows: JAWS (Job Access With Speech), Narrator, Windows Eyes, NVDA; Mac and iOS: Voiceover, Android: TalkBack and Voice Assistant).
• Tests involved using the app without using a mouse.
• Report detailed results to the project manager.
• Identify UI elements with missing ARIA attribute labels
• Monitor usability study and report issues found on accessibility and usability to project management and usability research team
• Perform triage on submitted bugs by third party QA team
• Use accessibility assessment tools for analyzing compliance: Inspect, WAVE
• Review Accessibility documentation for end users
• Run accessibility compliance checker for Office products
• Submit bugs in Visual Studio Team System, Product Studio and Jira
• Perform accessibility testing (focus on physical impairments) using speech recognition software. Used Windows Speech Recognition and Dragon Naturally Speaking.
• Tests involved using an

Software Tester

Confidential

• Perform functional and browser compatibility testing on mobile (iOS, Android, Windows Mobile), web and desktop applications (Mac and Windows). On mobile apps, this included testing on (native mobile, mobile browser and hybrid apps).
• Submit bug reports, exploratory reports, test cases, usability reviews, and bug fix verifications
• The types of tested applications include these categories: streaming video, financial, time management, games, security, entertainment, business, sports, retail, trip planning, social media, medical, navigation, productivity, reference, shopping, social, education, weather, traffic, wearable device, fitness, virtual assistant (Amazon Echo), VR (Google cardboard and Daydream)
• Current tester rating and level: Gold (~ 96th percentile out of over 200,000 testers worldwide). This means that I’m regularly getting invited to the biggest and most important projects for uTest’s/Applause’s most important clients

QA Engineer

Confidential

• Performed functional, system, end-to-end, integration, regression, recovery, compatibility, usability and stress testing on mobile (iOS, Android and Windows mobile), and a consumer facing web application on the administration panel.
• Additional tests are performed on Geofence (geo location), on reports derived from analytics data, and on firmware
• Submitted bug reports, created test cases, performed bug fix verification and submitted test results
• The product involves Bluetooth Low Energy (BLE) proximity sensing technology which is similar to iBeacon.

QA Engineer

Confidential

• Performed functional and browser compatibility testing on a SaaS Learning Management System, Flash based E-Learning platform, and Compliance Tracking tool on a desktop and HTML5 based E-Learning version on mobile devices (iOS, Android and Windows 8)
• Wrote test cases (close to 3000) and submit bugs (over 1000)
• Tested the complete application which includes: subscriber company creation, user and program creation, company settings, customizing branding, verify permissions/roles, uploading files, multimedia playback, webcast, streaming video, screen sharing, quiz functionality, course creation, shopping cart, verify system emails, compliance tracking, documentation, chat, support, evaluations, calendar, reports, user and program groups, Enroll and Pass tool, media player style, media player configuration and certificate creation
• Participate in Scrum workflow
• Accomplishments: Received Gold achiever plaque for receiving the highest performance rating in the company

Software Test Engineer

Confidential

• Performed testing on Windows Mobile OS and mobile apps using a device emulator and actual devices
• Interfaced with developers and manufacturer’s testers in order to clarify issues
• Executed test plans on extensive regression tests on affected features
• Performed manual and automated testing
• Updated the builds on phones via the flashing process
• Features tested include: Marketplace, MyPhone, Mobile IM, Windows Media player, Office Mobile, Settings, IE Mobile
• Created tool (using C#) for parsing xml files, which contain test automation results.

QA tester

Confidential

• Performed web and Windows application testing of a mostly browser based and NERC-CIP compliant Cyber Risk Protection solution called Access Manager, for secure access to electric power substation equipment
• Wrote test cases, scenarios and executed tests in Qualify involving system settings, security settings, login/password settings, login screen, reports, authorizations, groups hierarchy, Active Directory integration, MySQL database integration, database migration
• Tested administrator, user, access point (router and dial-up) and device creation
• Also tested user interface, login functionality, and user access functionality of Access Client software
• Entered defects in Jira. SQL server management studio is used as a tool for testing
• Setup and used Virtual PC to host the web server and SQL server
• Tested with IE7 and IE8.

Software Test Engineer

Confidential

• Performed manual and automated testing of digital rights management on Windows CE
• Using media shared on a network via Windows Media Player, tested DRM on music, image and video files
• Tested for glitches and performance to conform with Plays For Sure guidelines
• A second project involved DLNA (Digital Living Network Alliance) compliance testing with CTT (Conformance Test Tool)

Software Test Engineer

Confidential

• Performed manual and automated testing of Bluetooth profiles and Bluetooth pairing on cell phones with a portable navigation device using Win CE and Platform Builder
• Tests included the phone’s user interface and automated API testing
• The profiles include: HFP, PBAP and A2DP
• Entered and customized test cases on WTT and submitted bugs using Product Studio
• Software tested is Windows Embedded NavReady.

Junior Tester

Confidential

• Performed user interface testing and games testing of a cable TV and PC media center called the Moxi
• Provided build verification ( Confidential ), functional, audio/video glitch testing, performance, ad hoc, regression
• Identified and reported defects using Bugzilla, software configuration management using Perforce, DevTest for executing and writing test cases
• Ran automated scripts in Ruby in the Eclipse IDE and Linux.