SUMMARY:

• A Highly Skilled Senior IT Leader with Software Quality/Engineering experience in retail and health care industry.
• Deep understanding of industry standard best practices with Agile and Waterfall methodologies, documentation and compliance.
• Experience with all phases of Software Development Lifecycle including work planning and estimation, requirements gathering, business process modeling, detailed design, configuration, testing, and deployment and production support.
• Proven ability to thrive within a project team to enhance the client’s critical business functions and maximize operations through achievements in productivity/efficiency improvements.
• Possess broad - based management skills with strong planning, analysis, research and decision-making skills.
• Proficient in MS Office, Siebel, SQL Server, Oracle, SAP, CRONOS, Mercury Quality Center, Application Life Cycle Management, Selenium, Jenkins, Quick Test Professional, JIRA, Load Runner, Clear Quest, HTML and TOAD.

AREAS OF EXPERTISE:

• Agile/Scrum Methodology
• Waterfall
• Project Management
• Work Planning and estimation
• Use Case and Test Case Development
• Test Data Management
• Pilot Planning
• Requirements gathering/development
• Resource Planning and estimation
• SDLC
• Change Control Management
• Test Driven Development
• Epic/User Story Estimation
• Test Planning and Execution
• Requirements Traceability Matrix
• Defect Management and Prioritization
• Gap Analysis
• Post Merger Integration
• Data Analytics
• Release Management
• Enterprise Data Management
• Vendor Management
• Deployment/Post go-live support
• Manual/Automated Testing

PROFESSIONAL EXPERIENCE:

QA/Product Manager

Confidential, Atlanta, GA

Responsibilities:

• Led the successful delivery of various merchandising applications upgrade/releases through multiple sprint release cycles.
• Work with project stakeholders to deliver release plan and mission of product road map.
• Translated requirements into wire frames and user stories.
• Managed Users Stories for release planning using Pivotal Tracker.
• Managed and coordinated the delivery of code patches into non-production and production environments.
• Acted as the liaison between business and development so as to align all development activities with business goals and priority.
• Managed and coordinated all testing phases.
• Managed and led all scrum activities such as Spring Planning, Product Demos, Retrospectives
• Manage release backlog through prioritization sessions with business.
• Monitored project performance and communicated to project stakeholders.
• Managed multiple development teams (THD Development, STIBO & THD Business) during design, development and testing phase.
• Approved finalized software to ensure requirements are delivered and user experiences meets or exceeds product standard
• Led monthly and quarterly feature review meetings to analyze team progress and product health
• Managed issues and risks and tracked till completion

IT Quality Assurance Lead/Engineer

Confidential, Atlanta, GA

Responsibilities:

• Managed a team of onshore and offshore resources from testing planning to test closure of various Merchandising and Supply Chain projects. (Agile & Waterfall)
• Managed and coordinated various testing phases (unit, system, system integration, regression, user acceptance and regression testing)
• Managed budgets for various merchandising and supply chain projects.
• Vendor resource planning and work order management.
• Created and delivered test strategy and plan for various large scale projects with multiple work streams.
• Managed manual & automated testing activities for large scale merchandising applications (MAINFRAME & Web-based) with complex integrated points.
• Maintained and managed automation framework using Selenium
• Served as the Test Data SME for merchandising and supply chain projects
• Managed data refresh activities from production environment to non-production environments.
• Managed test data requests for multiple teams.
• Managed an average of 8-10 projects at a time.
• Coordinated day-to-day testing activities of cross-functional teams across multiple projects.
• Worked closely with end-user groups and development to ensure the operational stability of new applications deployed to production.
• Managed and Prioritized defects using JIRA, Pivotal Tracker, Quality Center and Application Life Management
• Facilitated defect meetings with multiple development teams
• Managed test planning, preparation and execution activities using HP Quality Center and ALM
• Produced testing metrics using ALM and HP Quality Center
• Facilitated requirement gathering sessions with business and developments.
• Identified work stream dependencies, issues and risks, establish mitigation plans, and escalate to management as needed.
• Developed and maintain test plans, test cases, test scenarios, test data and scripting. methodologies to ensure the delivery of quality software applications.
• Worked directly with environment team to configure test environment.
• Managed test environment during test execution.
• Participated in production readiness activities for various releases.
• Work planning and estimation; resource planning and estimation.
• Communicate project status to leadership and project stakeholders.
• Provided leadership and guidance to other team members.
• Coordinated implementation, security, back-out testing with development teams
• Coordinated and prioritized defect resolution with development team.
• Worked closely with the Performance Testing Lead to ensure applications are fully performance tested and deployed without issues into Production on schedule.
• Performed impact analysis based on functional requirements and system level design.
• Audited test deliverables developed by team members to help insure quality standards, procedures and methodologies are followed.
• Provided test estimate to project management office and development partners.
• Key contact to vendor and development partners.
• Participated in various department extra curriculum activities outside of project responsibilities.

Manager

Confidential, Atlanta, GA

Responsibilities:

• Presentation and creation of business proposals to business clients.
• Planned, Managed and Executed a large Pharma merger and acquisition project and supported client through business readiness, data migration, data archival and application retirement.
• Planned, Managed and Executed the upgrade, migration and deployment activities for a health care billing and enrollment, claim processing application (FACETS).
• Planned and managed the migration of 650,000 health and wellness portal type with different configuration types.
• Planned and Managed the upgrade, testing and deployment activities for a health care claims processing application to support ICD-9 codes.
• Led various impact assessment efforts to understand business components impacted by ICD-10.
• Authored functional design documents using use case and swim lane diagram.
• Managed several validation teams (onshore and offshore) by planning, tracking, coordinating and executing deployment and testing activities for various health care system implementation.
• Managed relationships with various clients and Confidential .
• Health Care Clients include: WellPoint, CareFirst, Sepracor, J&J Centocor, Wyeth, NHS UK, AstraZeneca, Pfizer.

Consultant

Confidential, Atlanta, GA

Responsibilities:

• Led various Analysis and Design activities - requirements gathering and definition (business and functional), use case development, requirements traceability for various health care systems (benefit enrollments, claims processing, dental operations).
• Led various offshore and on-shore design, development and testing teams.
• Participated in the analysis and design effort for various health care systems to ensure compliant with HIPAA and local state regulations.
• Served as liaison between business and IT on various projects.

Business Analyst

Confidential, Philadelphia, PA

Responsibilities:

• Oversaw multiple tasks with varying priorities; collaborated with key project leaders to ensure smooth testing operations and identify areas of improvement within functional business units.
• Successfully created innovative training plans and strategies to support various project implementation processes based on each client’s unique conformance standards and policies.
• Applied strong interpersonal and communication capabilities in working with a wide range of personnel at all levels to gain valuable insight, avoid potential problems and facilitate the timely completion of projects.
• Served as SAP QA Analyst in testing various aspects of SAP R3 4.7, validated the accounting documents posted in SAP on daily basis, compared with database and with incoming feeds.
• Participated in the testing of these main PP functionalities implemented - MRP (Material Requirements Planning), finite capacity scheduling, SOP (Sales Operations Planning) and demand management.