SUMMARY:

• Around 8 years of diversified experience in Software Quality Assurance.
• Excellent understanding of complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and various software methodologies including Waterfall, Agile (RUP, Scrum and RAD).
• Exceptional experience in reviewing and understanding Business requirements and writing detailed test plans, test cases, test scripts.
• Vast experience in different testing methods such as Functional, System, Regression, Usability, Performance, Security and UAT testing.
• Owned the portfolio process and execution for successful conversion of 6 million plus Online and Mobile Bank customers on to the new online banking platform including all merchant service lines of business.
• Expertise in Manual, User Interface (UI) and automated testing of various Web based applications.
• Has good knowledge in testing applications in various industry domains like Mobile Apps, Banking, Healthcare, and Insurance.
• Experiences in wide variety of environments/industries like Telecom, Healthcare, Financial, ERP & Supply Chain and Engineering & Manufacturing includes a broad range of functions and computer software and System Test engineering areas.
• Experience in project planning, business analysis, process management, contingency planning, change control and root cause analysis.
• Experience testing mobile applications on different platforms like iOS, Blackberry, and Android.
• Experience in developing automated functional test for mobile applications with simulators.
• Worked with Developers, Business Analyst and End - Users to test and document new product and new product enhancement.
• Created Automation test framework using Selenium.
• Strong knowledge in Software Architectures like, Service Oriented Architecture (SOA) and Web Services.
• Responsible for end-to-end testing of the Mobile Applications.
• Run tests by using Selenium remote control in different browsers.
• Hands on Experience with SOAPUI for Web services Testing and Web Security Testing.
• Strong expertise in establishing QA policies, procedures, strategies and Metrics Developing appropriate process to ensure the quality of product.
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Completed Business End to End Scenarios from Portal, Mobile to SAP ERP and all the communications using Middleware technologies and Web Services Technologies.
• Expert in Quality Center (QC) with integrating e-mail systems which facilitates automatic email reminders for bugs and other testing activities.
• Extensive knowledge of Oracle and SQL Server systems, including the ability to run queries, and create SQL procedures/scripts and interpret results.
• Experience in Quality Center integration with automation testing tools like QTP and Load Runner.
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add-ins.
• Analysed test monitoring and take quick test control decisions by the Reports and Graphs using Quality Center.
• Strong working experience in the data analysis, SQL design and development, implementation with Oracle, MySQL, SQL server.
• Well versed with Frontend and Backend testing in MS-SQL Server, Oracle and MS-Access using SQL Queries for data verification.
• Knowledge of Defect/Bug tracking system with the use of tools like ClearQuest, Mercury Test Director/HP Quality Center and Bugzilla.
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills.
• A very good Team Player, Quick learner, Self-starter, Dynamic, Proactive with Multitasking, Interpersonal, Organizational and Leadership skills.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, HP ALM, JIRA, HP Quick Test Professional (QTP) and HP UFT

Microsoft Tools: MS Word, MS Excel, Power Point, Outlook, Microsoft Project plan

Operating System: Windows, Unix/Linux

Database: Oracle, MS SQL Server, MS Access

Web Technologies: HTML, DHTML, VBScript

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst/QA Tester

Responsibilities:

• Involved in Business functionality review meetings and Use-Case Analysis.
• Analysed the System Requirements, Functional requirements and Business Requirement Documents.
• Extensively communicated with Business Analysts to come up with efficient test plans and test cases.
• Test cases will be developed based on the requirements supplied then scripts will be written to execute the testing steps.
• Expected results will be built on each test case during Systems testing.
• Every attribute on the table(s) for every case will have the data that's expected to appear on the row documented.
• Placed Test cases, Test scripts, and Expected results in HP Quality center.
• Prepared Various Test Conditions on Routing Queues in the Quest based on Various LOB's
• Involved in the Testing of the Blue Squared Application various Messages of the ITS Claims
• Prepared Claim, Member, Provider Test data for test cases.
• Assisted in ensuring requirements coverage for Bank's Governance Risk and Compliance ERP framework
• Involved in the Testing of ITS Claims - Creating SF's (Diamond) and DF's (Mainframe).
• Validated RF's in Mainframes for ITC Claims.
• Retrieved test data from Oracle database using SQL Statements.
• Performed Smoke test for each New Environment and New build in Diamond and Middleware Applications
• Responsible for System, Functional and user acceptance testing (UAT).
• Responsible for production testing. (IVP\'s) (Internal Verification Process)
• Performed the Diamond application test manually as well as using automation to verify that the results appeared correctly and in the appropriate fields.
• Performed XML data mapping during end-to-end testing.
• Involved in Claims Processing for Institutional, Professional and Dental using Diamond Application.
• Involved in testing via Availity Application for production claims to determine the root cause of suspended claims send to the avality.
• Familiar with Cucumber, Selenium Web Driver, Selenium commands and x-path.
• Smoke Test and Acceptance Testing with Selenium in multiple Java platforms.
• Validated Plan Profiles in IMS (Main Frames) and Diamond (Claims processing system)
• Worked with different state ITS Host Team Members for Plan to Plan Testing
• Used Quality Center to streamline test team's activities and developed Test cases and Test Conditions for some of the modules of Application under Test (AUT).
• Enhanced the automated Regression Scripts and conducted Data Driven Testing.
• Performed Backend Testing by writing SQL statements using Oracle Database and SQL Navigator.
• Worked on the continuous improvement of QA process by reviewing and evaluating existing practices with standard testing guidelines.
• Supervised the use of Quality center for Defect Reporting.
• Responsible for preparation of weekly status report.

Environment: IBM WebSphere, Selenium, Quest, HP Quality Center, QTP, Mainframes, USERIMS, IMS, FILEAID, XML, Oracle, SQL Navigator, Availity, Rational Requisite Pro, Windows NT, XP, Unix

Confidential - Malvern, PA

QA Analyst/QA Tester

Responsibilities:

• Created Test Plan and used it in conjunction with the Test Cases and Test Procedure which ensures the Quality and reduces the risk of failure.
• Utilized to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification.
• Worked with the technology organization (mobile application development projects, data center) and projects budget, contracts and vendor relation.
• Performed the automation of test scenarios for functionality, GUI and Regression testing.
• Helped QA Lead in creating Test Strategy for estimating the time required for testing and the entry and exit criteria for each test.
• Regularly attending the System test status meetings and conference calls and update the status report to QA manager on weekly basis.
• Developed Test Cases, Test Script from Use Cases, reviewing Test Plans to ensure Use Cases accurately reflect.
• Documented test cases base on Business Requirement Document and conducted manual testing.
• Worked individually, as well as in team environment to achieve the project quality goals.
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values.
• Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images.
• Performed manual functional testing on devices using different firmware/OS versions, to include field testing.
• Actively involved in keeping track of defects using ClearQuest.
• Execute usability tests to ensure conformance to Apple Human Interface Guidelines and Android UI Guidelines.
• Worked closely with the team of QA leads for Mainframe and Senior QA Analyst for multiple Java, Client-Server, iOS and Android mobile applications.
• Performed End-to-end defect management of assigned projects.
• Handle responsibilities of testing new software applications to ensure that the application meets the business functional requirements.
• Perform the tasks of performing different types of testing- system level and functional testing.
• Assigned responsibilities of developing testing scenarios and test cases to meet business requirements.
• Responsible for writing test case results and test strategies.
• Perform the tasks of developing quality assurance testing activities and solving product and testing issues.
• Handle responsibilities of providing recommendations in areas of process improvements.
• Developed the legacy track record defect process flow in Quality Center.
• Performed backend testing in SQL Server database and analysed the log files for different error codes.
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports.
• Performed extensive database testing, wrote SQL, scripts to compare the UI results with that in the database.
• Used correlation in dealing with dynamic value by using Load Runner.
• Executed Load Testing using Load Runner to analyse the performance of the web-based application by monitoring throughput average transaction response time and HTTP responses per second.
• Parameterized test scripts based on Load test objectives by using Load Runner.

Environment: HTML, XML, Load Runner, Quality Center, ClearQuest, WebLogic, MySQL, Windows

Confidential, CA

QA Analyst/Manual Tester

Responsibilities:

• Understanding Business Requirement from BRD, Preparing Test plan, and Test cases.
• Prepared test data for testing.
• Performed Smoke testing for new builds and if application found stable enough then proceed else report to development project manager.
• Responsible for executions of Test Scripts using Rational Functional Tester.
• Performed manual testing by executing test cases.
• Created shared object repository in Quick Test Professional (QTP).
• Created Reusable actions and functions using Quick Test Professional QTP.
• Established connectivity between QTP and Mercury Quality Centre and access the functions from QC.
• Involved in development of POC for Open Source testing framework using Selenium IDE/RC, Java, Junit, XPath and Firebug.
• Carried out System Functional Testing where data flows between SAP ERP via Mercator process to 3rd party vendor application.
• Wrote complex SQL queries for database validation using TOAD also tested stored procedures and triggers.
• Analysed output and logged defects into Quality Center.
• Participated in status meetings to report issues or any other concerns related with projects.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Knowledge Transfer and mentoring the new team members.
• Performed responsibilities of conducting quality assurance testing of software deployed in the system.
• Assigned the tasks of preparing test scripts and perform white-box testing.
• Handled responsibilities of generating Automated Test Script and finding software bugs.
• Responsible for performing functional and regression testing of procurement software.
• Assigned responsibilities of testing web based applications as required.

Environment: QTP, Oracle, Selenium, Windows XP, Quality Centre, ERP, TOAD.