Business Analyst / Quality Insurance Resume

SUMMARY:

Analytical and innovative IT Professional, with experience in software testing and business consulting.
Resourceful problem - solver with proven ability to analyze and translate complex client requirements.
Keen learner adaptation to new environments seamlessly.
Possesses multitude of versatile skills that transfer into any programmatic setting.
Strength in creating and maintaining high levels of efficiency and productivity.

TECHNOLOGY EXPERTISE:

TECHNICAL TOOLS:

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst / Quality Insurance

Responsibilities:

Queried database, providing reports to client on success of each remediation, identifying data, testing, and troubleshooting bugs and test cases.
Produced workflows for test cases, providing insights and leadership on the design process.
Developed new UI screens for Prior Quarter Functionality for user benefits.
Articulated UML through Use Cases, document by specifying actors, normal flow, sub-flow, alternative flows for each use case.
Implemented data reports, reporting tools, helping business leaders make critical choices in decision-making review.
Designed new SDUP Functionality., eliminating multiple client applications, resulting in better options.

Confidential

Scrum Master / Business Analyst

Responsibilities:

Facilitated understand business needs and existing functionality / regulatory rules, collaborating in meetings with internal client.
Performed risk analysis of requirements, identifying key business risk areas for project, prioritizing application development and testing.
Produced process flow diagrams and UML diagrams, applying MS Visio technology, bringing issue resolution.
Instituted necessary software upgrades, brainstorming with internal staff to collect business and functional requirements.

Confidential

Business Analyst

Responsibilities:

Generated training tool for internal users, producing PowerPoint presentations on Health Care Reform.
Received state approval, created Confidential script on Cúram Citizen portal for renewals process.
Developed Confidential Script for Presumptive Eligibility workers, leveraging Cúram Navigator Functionality.
Played active role in review sessions, completing business requirements and functional specifications with approval and support by active role users.
Performing fit and gap analysis, maximizing use of Out of the Box OOTB functionality.
Developed design documents, meeting Centers for Medicare / Medicaid (CMS) guidelines.
Led communications between business leaders and IT groups, regarding enhancement requests and open JIRA tickets, strengthening understanding of business' needs, and document current and future state processes.

Confidential

Business Consultant

Responsibilities:

Identified and communicating UAT, testing status, risks, and defects.
Managed defects in HP Quality Center, applying critical, high, medium, or low rating.
Reviewed test scripts and QA plans, ensuring that content meets criteria in scope.
Created process flows which were displayed in the Functional Required Document FDD.

Business Consultant

Confidential

Responsibilities:

Completed fit-gap analysis by comparing defined requirements with out of the box (OOTB) version of the Cúram Social Program Management Suite.
Mapped business processes, represented by client, to associated Cúram functional areas, assisting in moving forward with design of said areas.
Suggested design approach based on analysis of client requirements against Cúram OOTB, generating necessary modifications to Cúram OOTB to meet client needs.