SUMMARY:

• Software professional with extensive experience in Software Development & Quality Assurance.
• Proficient in Manual, Automation and Performance testing.
• Functioned as Quality Assurance Analyst and Performance Test Engineer.
• Trained and experienced in Agile Methodology.
• Significant experience in the life cycle of Software Engineering and involved in Quality Initiatives and Best Practices.
• Significant experience in analyzing and documenting business requirements.
• Significant experience in Banking & Child Support application development on IBM mainframes.
• Strong analytical, technical and organization skills.
• Team player with excellent communication and inter - personal skills.

TECHNICAL SKILLS:

Software Testing: Test Plan Documentation, Regression/System/Acceptance Testing, Test Script Development/Execution, Defect Management, Reporting

Testing Tools: HP ALM (Application Lifecycle Management), HP UFT 12.00, HP LoadRunner 12.00, JIRA, Dynatrace

Languages: COBOL, NATURAL, JCL, SQL, TELON, REXX, SQR, DBASE III+

Packages: MS Office, MS Word, MS Excel, MS Visio, P owerPoint

Operating Systems: Windows XP, Windows 7, MVS (Mainframe), z/OS, MS DOS

Tools: /Utilities: XPEDITER, File-Aid, QMF, SPUFI

Databases: SQL Server, DB2, ADABAS

Applications: Banking - Enterprise Systems, Lockbox Services, Child Support, Insurance

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

QA Analyst / Performance Engineer

Responsibilities:

• Confidential was awarded a contract by Confidential to handle the document and payment processing of all forms supporting Citizenship and Immigration Services.
• Processing includes the acceptance or rejection of the application and associated fees, imaging of all documents and forwarding of the applications to Confidential sites for adjudication.

Performance Test Engineer

Confidential

Responsibilities:

• Developed and executed QTP scripted LoadRunner performance tests against a Citrix-based workflow application.
• Created and managed input data to meet system rules.
• Created test data for running load tests. Duplicated and staged test data for duration tests.
• Executed Performance tests using LoadRunner scenarios with QTP scripts and published results.
• Successfully drove system to 150% of maximum required performance.
• Participated in Agile Scrum development environment.

Quality Assurance (QA) Analyst

Confidential

Responsibilities:

• Identified Automation Framework for Green card and Adoption forms
• Executed smoke/regression tests for multiple test environments and after code merge changes.
• Ensured the validity of test plans, test conditions and detailed test scripts based on system requirements.
• Executed Regression Test Cases for different Phases
• Maintained automated test scripts to update development changes.
• Automated scripts to execute the Smoke Test for forms in different phases.
• Executed Smoke tests after hotfix deployments in UAT Performance Test region.
• Executed the System Acceptance Test for N400 (Application for Citizenship) accepted & rejected cases.
• Worked with developers and Implementation team to resolve application/environment issues.

Technical Environment: Quality Center 10.0, QTP 10.0, Hyland OnBase, Citrix, J&B eFlow, VBScript, LoadRunner, OPEX 3690

Quality Assurance (QA) Analyst

Confidential

Responsibilities:

• Analyzed user requirements and developed test plans and test cases.
• Responsible to convert manual test cases to Automated Test scripts (QTP).
• Designed, automated and executed CAAM messages (Inquiry Functions) for the Online Simulator.
• Automated regression test scripts for application called CAST (Customer Account Selection Tool)
• Responsible for executing CAST regression scripts during IST, UAT cycles for each release.
• Managed defects, facilitated defect calls, generated defect status reports for CAST (Phase II, NDS)
• Responsible for Test script enhancements /maintenance of regression scripts for new releases.
• Responsible for manual test execution of business functions related to the Enterprise Index application.

Technical Environment: Web Services, IBM Mainframe, Online Simulator, DB2, File-Aid, Quality center, QTP

Business Analyst

Confidential

Responsibilities:

• Analyzed and developed business requirements for projects relating to the Index Application.
• Translated business requirements into technical specifications for Teller Express.
• Validated test scripts for business functions related to the Enterprise Index application.
• Managed Credit Card production support for Customer Information System.

Technical Environment: IBM Mainframe, Windows XP, COBOL, DB2, FILE-AID, JCL

Confidential, Hoffman Estates, IL

QA Analyst

Responsibilities:

• Analyzed client business requirements, developed test cases and test scenarios.
• Coordinated design reviews, test plans walkthroughs and defect meetings with team members.
• Involved in Data planning, setup and data migration to test environment.
• Reported Test Progress, Status Results to the Project Management Team.

Technical Environment: IBM Mainframe, Windows NT, COBOL, DB2, CICS, JCL, Test Director

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Estimated QA efforts involved in the scope of the FNF- Confidential Application Upgrade project.
• Coordinated Manual and Automation testing efforts for the version upgrade.
• Coordinated the development activities for Project Enterprise changes.
• Created test cases to be automated using Winrunner.

Technical Environment: IBM Mainframe, COBOL, DB2, CICS, JCL, VSAM, Test Director

Confidential

Senior Consultant

Responsibilities:

• Responsible for analysis, design, development and implementation of the Confidential State Reconciliation.
• Responsible for QA review of the definition, analysis and documentation of business requirements.
• Conducted General QA review for design documents for various financial projects.
• Conducted Unit, Integration, Regression and User Acceptance Testing.
• Performed Mainframe Batch Process Testing and load testing.
• Managed Application level test integration efforts.
• Developed Defect Reports, Reported Test Progress, Status Results to the Project Management Team.

Technical Environment: IBM Mainframe, COBOL, DB2, CICS, JCL, XPEDITER, WINRUNNER

Confidential, Hawaii 9

Senior Consultant

Responsibilities:

• Designed, developed and implemented the Tax Offset process for the IRS and State.
• Analyzed, developed and tested the conversion of data from the Confidential to Confidential .
• Developed programs to populate the new tables from the existing systems data.
• Executed Conversion jobs and validated results until the Statewide Conversion.

Technical Environment: IBM Mainframe, Pentium-PC, NATURAL, ADABASE, MS-ACCESS, JCL

Confidential

Senior Software Engineer

Responsibilities:

• Automated business functions performed by UNUM.
• Translated the COBOL programs based on IBM Mainframe to a Client Server setup.
• Primarily responsible in setting this project for the ISO audit.
• Documented and implemented procedures to comply with ISO standards.
• Handled the Data Conversion activities for the project.

Technical Environment: IBM PC-AT/486, LAN, NSDK, SYBASE, SQR

Confidential, Oregon

Software Engineer

Responsibilities:

• Developed and tested programs for the Paternity Establishment module.

Technical Environment: IBM Mainframe, MVS, OS/2, DB2, CICS, COBOL II, ADW

Confidential

Programmer

Responsibilities:

• Handled classes for students seeking Diploma in Computer Applications.
• Provided training to students in their learning courses.