PROFESSIONAL SUMMARY:

• 9+ years of working experience in Software Quality Assurance Testing with extensive skills in both Manual and Automation testing with multiple technologies for different domains like Insurance, Health Care and Telecom domains.
• Experience in testing different kinds of applications developed in different technologies like Java, .Net, Ajax, WPF applications.
• Highly experienced in testing the User Interface and backend modules of the applications in both Web based and Client - Server technologies.
• Experience in testing Mobile applications.
• Well experienced with different types of testing like System Testing, Integration Testing, Black Box Testing, Regression Testing, End-to-End Testing and UAT Testing.
• Worked on different Test management tools like Microsoft Test Manager (MTM), ALM (Quality Center) and Team Foundation Server (TFS), SharePoint.
• Experience in creation and execution of Test Plans, Test Scripts and Test Cases using QC, MTM, JIRA, TFS and SharePoint.
• Experience in SOAP, Restful Web Services testing tool like SOAP UI and Postman.
• Experience in web services end-to-end testing using Postman Native and Chrome app.
• Hands on experience with strategic Test Management and documentation collection of the required Test Data and preparation of publication of Traceability Matrix.
• Extensive experience working with the leading automation tools - Unified Functional Testing 12.5 (QTP) and Selenium for functional testing.
• Experience in different software development technologies like Waterfall, Agile methodologies.
• Organized and attended daily agile meetings and discussed accomplishments, targets and issues.
• Experience in Scrum Agile process with two week iterations delivering new features and working software at each iteration.
• Actively involved in peer Review meetings, Requirement Analysis, Defect reviews with the development team and training the team members.
• Having experience with back-end technologies like SQL server, PL-SQL.
• Wrote SQL queries to extract test data and validated the database to support database testing.
• Performed Database Verification and Validation testing using SQL queries.
• Worked with cross functional teams and played active role in all the phases of the SDLC.
• Involved in supporting the real-time users during the User Acceptance Testing (UAT) phase and contributed in successfully delivering the application within the deadlines.
• Coordinated the test efforts of both on-site and off-shore teams and reported directly to the QA Manager.

TECHNICAL SKILLS

Testing Tools: Microsoft Test Manager, Quality Center 11.0, Team Foundation Server and SharePoint.

Automation Tools: QTP 12.5, Selenium.

Databases: SQL Server 2005, PL-SQL.

Version Manager: TFS, CVS, SVN.

Web Related: HTML, Java Script, ASP and Servlets.

Languages: JDK1.3/1.4, C++, Java, J2EE, SQL, VB Scripting, Java Script, Python.

GUI: Visual basic 5.0 and Developer 2000.

Scripting Languages: VBScript, JavaScript and Groovy Script.

Browsers: IE 10, 11, Edge, Chrome, Firefox, Safari.

Operating Systems: Windows 7, Window 8, UNIX, ANDROID, IOS.

Mobile Platform Tools: iPhone OS, Android OS.

PROFESSIONAL EXPERIENCE

Confidential, Richardson TX.

Sr QA Analyst

Responsibilities:

• Attended and involved in core-deep dive calls to discuss and finalize new features and bug fixes for each release.
• Tracking and follow ups with Release Managers on Release schedules.
• Responsible for estimating QA test effort and script effort in JIRA for all the stories in each release.
• Lead, Assist and Trained new and junior members in the team to bring the up to speed of Project.
• Setup calls with team members to discuss and design test scripts.
• Reviewed and corrected designed test scripts with the team in Test Management to meet the story requirement.
• Coordinated with team members for execution of test scripts.
• Tested and certified web-services API’s (WSDL’s) using SOAP UI tool.
• Tested and certified RESTful API using Postman Native and Chrome app.
• Written JavaScript code in Postman tool to automate REST APIs.
• Involved in automating the end-to-end process of Change Management module using Java script in Postman collection.
• Developed automation script for end-to-end testing of Incident Management module using Groovy in SOAP UI test suite.
• Tested Incident Management Standard Interface frameworks integrating with Mule Soft in SOAP UI, Postman.
• Involved in end to end Regression testing with external vendors of BOA like DSW, HP, and Black box.
• Automated web-services SOAP API’s using Groovy.
• Followed Agile methodology for ITSM software development and test process.
• Collaborated and communicated with external vendors to test and certify Interface/vendor stories.
• Attended defect review meetings to review the valid defects raised by the team.
• Managed issue reporting process.
• Provide triage for issues reported over deep dive calls.
• Refer Issue Tracker for referring issues that are valid defects associated with a specific functional requirement and assign to development team for resolution.
• Communicate and discuss the existing Production issues with Business Analyst who will engage Business Process Leads to determine disposition of issue.
• Communicate new requirements issues to Business Analyst and Development team to have Process Leads to open a new requirement.
• Communicate status of fix and availability to testers (via Issue Tracker).
• If fix is available, request tester to retest and monitor completion of retesting.
• Report test completion status to Release Manager.
• Attend SIT to UAT turnover and document any defect carryovers (if applicable).

Environment: SharePoint, BizTalk, Mule Soft, JIRA, SOAP UI, Postman, Test Management, Agile, Windows 2007/2010/2008, MS-Office, IE 10/11, JSON, XML, Microsoft Info-Path, Java Script, Chrome, IE11.

Confidential, TX

Sr QA Analyst

Responsibilities:

• Actively involved in planning and executed the Test Plan for Private Banking Division project.
• Participated in User Story Review meetings and identified the key Test Scenarios.
• Reviewed Functional requirement and Use Cases documented in TFS.
• Attended daily Scrum meetings to assess the testing progress and review the accomplishments, targets and understand the issues.
• Designed Comprehensive Test Plans, Detailed Test Cases & Test Scenarios to test the applications from an end to end perspective and collected the required test data.
• Preparing, maintaining and updating the Traceability Matrix to check the coverage analysis.
• Documented the detailed Test Cases using Microsoft Test Manager (MTM).
• Executed complete Test Suite in MTM based on different versions and configurations.
• Collected the Tests results and reported the encountered issues using Team Foundation Server (TFS) and tracked them until they are resolved.
• Tested resolved bugs and closed or activated based on the fixes.
• Reported bugs and played active role in defects triage and discussed issues with cross functional teams.
• Following the Release Notes delivered with the build validated the implemented requirements, re-tested the resolved defects and performed extensive regression testing.
• Conducted various tests like Business Functionality, Integration, Browser Compatibility, Database, System, End to End and Regression Testing.
• Using SOAP UI tool, tested the SOAP Web Services API.
• Performed Input Validations, User Interface Validations, Browser Compatibility testing and Navigation testing.
• Performed Backend testing to verify the data integrity by passing SQL Queries.
• Used extensively Selenium for automated functional testing.
• Tested for various browser compatibilities.
• Tested various OS versions, Windows versions.
• Tested integration environment for comprehensive Test Management and regression.
• Worked with both onsite and offshore teams and also had the responsibility of updating the management about the day to day status.

Environment: Java, Microsoft Test Manager, Team Foundation Server, TFS Windows 2007/2010/2008, MS-Office, IE 10/11, Chrome, XML, TOAD, SOAP UI, Google Postman

Confidential, TX

Sr QA Engineer

Responsibilities:

• Analyzed Business Requirements Document, System specifications and identified test requirements.
• Participated in design review meetings to understand technical and functional systems overview.
• Extensively worked with peers in development and other organizations to troubleshoot and resolve project issues both technical and non-technical in nature.
• Involved in preparation of Test Plan and Test Cases based on the system 'Requirements/Business requirements.
• Performed all phases of testing which includes Black box testing, Functionality testing, Regression Testing, GUI testing, negative testing, Back-end testing, Ad Hoc testing, and Sanity testing, system testing and User Acceptance Testing of the application.
• Following quality standards while writing and reviewing the test cases by referring use cases and by discussing functionality with Business Analyst.
• Tested Web service API’s with HTTP/REST (Postman).
• Extensively used ALM (Quality Center) for documenting and executing of manual test cases.
• Logged the defects in QC, identified while executing manual test cases.
• Assigned the logged bugs to concerned developer as per need.
• Generation of reports and list of defects for entire team.
• Prepare Weekly status reports and prepared Test summary report with Go / No Go status.
• Track all the defects and issues of all the modules of the projects and escalate the critical issues to the development Managers.
• Test various mobile devices with on various platforms (iOS, Android).
• Tested back end data using TOAD.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the users.
• Used Selenium IDE for Open source web testing.

Environment: Java, HTML, Oracle, MS-Office, IE, Mozilla, Chrome, iPhone OS, Android OS, Selenium, POST MAN, TOAD, Eclipse, ALM(Quality Center), Windows NT/Vista/ 2007/2008.

Confidential, TX

QA Analyst

Responsibilities:

• Participation in Business Requirements review meetings and identification of key scenarios for functionality testing.
• Writing Test Plan, Test Scenarios, Test Cases and Test Matrix documents analyzing the Use Cases.
• Preparing and updating the Functional Requirements Matrix for complete test coverage.
• Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case adherence.
• Defect Reporting, Tracking and interacting with the development team and the real-time users to implement the entire Test Management process using Quality center.
• Writing Test Cases, Test Scripts, and Testing Scenarios, using Quick Test Professional for Regression testing, implementing the required checkpoints and updating them from time to time.
• Tested the application for browser and operating system compatibility and also accessibility on mobile devices.
• Used SQL and PL/SQL for extracting the required data related to testing, test dataset creation and verification.
• Peer review meetings, defect review, requirement reviews, training & updating the senior management with testing status were some additional responsibilities.
• Worked with on-site and off-shore resources and supported UAT testing.
• Worked on automating the functional testing concepts using QTP.
• Customized the QTP test as per the Test Case by using the VB-Script.

Environment: .Net, HTML, UNIX, Oracle, Windows NT/XP/Vista, PL-SQL, Quick Test Professional, Quality Center

Washington Mutual Bank, IL Oct 2007 - April 2009

QA Analyst

Responsibilities:

• Writing and executing software System test plans and Test cases. These Scripts were developed after reviewing the business requirements document, and technical specifications document.
• Managed requirements using Test Director/Quality Center.
• Documented Test cases corresponding to business rules and other operating condition in Test Director/Quality Center.
• Involved in Developing Test Plans, Test Cases & Test Scripts.
• Tested the browsers under specific conditions, such as with Java script enabled and disabled.
• Involved in the functional testing of web pages using Win Runner.
• Executed test scripts using Manual methods and Automation using Win Runner, analyzed the results and reported the bugs using Test Director/ Quality Center.
• Prepared Test Cases covering both GUI and Functional Requirements.
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports.
• Backend testing using TOAD.
• Communicated with development team and project management for the technical issues, bug investigation, new features and enhancement suggestions and for release dead line.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
• Entered, tracked and followed up on issues those are found during testing.
• Performed system, Integration and functional testing.
• Performed End-to-End testing manually.
• Tested the backend database using SQL queries.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Made extensive use of MS Office tools to create and maintain documents such as test plans, test execution and test results documents.
• Reported the bugs, Email notifications to the developers using the Test Director.
• Monitored Test Director to close the bugs/cases as and when developers fix the bugs.
• Analyzed all the bugs in the Test Director reported by the users during testing.
• Responsible in providing regular test reports to the management.
• Involved in integration testing of Web API’s that do the business logic by simulating SOAP/REST calls using tools like Web Services Studio.
• Verified the logs by logging on UNIX box by using putty tool for both success/Error messages.
• Offer Files uploaded to the UNIX box using FTP.
• Bounced backend server whenever there is configuration changes request comes in.

Environment: Mercury Testing Tools (Win Runner, Test Director, Quality Center) Java, Oracle 8i, SQL, MS Excel, Windows NT 4.0, UNIX, Putty, Web service studio, Web Logic, TOAD, SOAP UI.