SUMMARY:

• 6+ years of experience as Sr.QA Analyst with specialization in Software Testing of Client Server & Web based Applications and all phases of SDLC life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking and reporting.
• Result - driven Quality Assurance professional with solid knowledge in manual and automated software testing and extensive experience in software development methodologies including both Agile (Scrum, Kanban) and Waterfall models.
• Experience in authoring Business Requirement Documents (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and defining business processes, identifying risks, performing Gap Analysis, Feasibility Analysis and Impact analysis.
• Expertise in Functional, Regression and User Acceptance Testing (UAT) for Web applications, Legacy systems and ERP Applications.
• Proven expertise in test design, test development, and QA of cost-effective enterprise level application systems, middleware, and web solutions that exceed client's business requirements and expectations. Expertise in writing Test Plans, Test Scenario and Test Execution in QC.
• Experience in understanding Process Design Documentation and Functional Design Specifications.
• Strong design and implementation of various scenarios with and Performance Scripting.
• Experience in writing detailed Performance Test Plans and Performance Test Reports.
• Developed and Enhanced SQL procedures for back end testing.
• Expertise in Manual Testing of applications developed in Web based and Legacy applications, testing mobile devices apps.
• Experience in testing several IVR (Interactive Voice Response) applications on diverse platforms for various aspects of the retail pharmaceutical operations.
• Extensively worked on Quality Center for Test Management and Defect Management process.
• Worked with Agile project development lifecycle in different cross-functional teams.
• Strong research and analytical skills in documentation of Business Processes and Detail Design.
• Excellent communication and interpersonal skills and a good team player.
• Performed GUI, Functional, Usability, Acceptance, Boundary, Regression, Performance, Module Integration, System testing.
• Created test documentation such as test plans, test cases, check lists, etc.
• Experience using HPQC for creating & executing test scripts, defects, generating reports.
• Experience in performing different types of testing including System testing, Black box Testing, Functionality testing, System Integration testing, User Interface testing, Bug tracking and reporting
• Expertise in manual testing involving business requirement analysis, creating test plans & test strategy, writing test scenarios & test cases, executing applications testing, tracking and logging defect using Quality center and spread sheet
• Perform software testing and documentation after analyzing business and software requirements and specifications
• Expertise in performing remote check deposits, credit card transactions and posting monetary transactions in accounting or business software. Perform reconciliation of bank accounts.
• Worked with users to review the test results to ensure Quality
• Experience in back end testing of applications by executing SQL commands understanding of all design applications especially C++ and Java
• Ability to learn and adopt new technologies faster and apply it at work
• Strong analytical, problem solving, verbal and written skills
• Excellent communication skills and detail oriented
• Ability to work independently and as part of a team

TECHNICAL SKILLS:

Test Process Tools: HP Quick Test Pro, HP Quality Center, TFS, Jira, Confluence, Bugzilla, Service Now.

Programming Languages: HTML5, XML, CSS, JavaScript, Java, SQL, .Net.

SD Methodologies: Agile, Scrum, Kanban, Waterfall.

Architecture: OOP, client server, web based and mobile applications, Legacy applications.

Databases: MS SQL Server, My SQL, DB2.

Methodologies: SDLC model, Waterfall model, Agile Modeling, Scrum, Use Cases, JAD

Operating Systems: Windows 2000/XP/Vista/7, Linux, Mac OS

Reporting Tools: MS Access Reports, Pivot Tables, MS Excel, and PowerPoint.

PROFESSIONAL EXPERIENCE:

Confidential, Watertown, MA

Senior QA Analyst

Responsibilities:

• Get involved in analyzing requirements during the requirements analysis phase of projects. Keep track of the new requirements from the Project.
• Involved in business requirements meetings to analyze the Office the requirements
• Escalate the issues about project requirements to Project Manager.
• Develop test cases and prioritize testing activities.
• Developed test suites to test Framework and MultiMate on different operating systems and networks.
• Execute all the test case and report defects, define severity and priority for each defect.
• Wrote SQL queries to test the application for data integrity and verified the contents of the data table.
• Developed Test Cases and Test Scripts for System and Pilot testing
• Used HP Quality Center extensively for Establishing Trace ability to Requirements, Test Cases, defect tracking and reporting.
• Creating strategies to mitigate the risks and take necessary measures to control the risks.
• Involved in End User testing sessions to guide the users how to test the application step wise and helped them with the defects and issues.
• Participated and Organized weekly meetings and walkthroughs to improve the testing efforts.
• Involved in the production support team for planning cycle after production implementation.
• Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
• Prepared Daily and weekly reports of testing activities for project status reports.
• Carry out regression testing every time when changes are made to the code to fix defects.
• Worked with team to resolve Service Now tickets after deployment.
• Track and report upon testing activities, include testing results, test case coverage, required resources, defects discovered and their status, performance baseline, etc.
• Working closely with the development team to resolve the defect on time.
• Carry out Regression testing every time when changes are made to the code to fix defects.
• Worked with team to resolve service now tickets after deployment

Environment: HP Quality center 12.5, Service Now, Windows 7 machines, MSSQL Server, MS PowerPoint, MS Office, Oracle.

Confidential, Ada MI

Senior QA Analyst

Responsibilities:

• Responsible for conducting test of software components by coordinating with product engineers
• Assigned responsibilities of preparing test scripts and analyzing software to provide testing solutions
• Responsible for running test validations, developing testing plans, and estimating project resource
• Handle the tasks of preparing defect reports, developing automation strategies, and perform automated testing of back end systems
• Identifying the scope of the testing required for a particular release based on the requirements document.
• Preparing the test plan after discussions with the test team and have it reviewed and approved by the management/ development team.
• Identifying the tools for test reporting, test management, test automation, etc. and educate the team as required to be able to use those tools.
• Responsible to create the Test Evaluation Master Plan, Defect Management plan and Test Analysis Summary Report SDLC documents.
• Followed AGILE methodologies for dev and QA cycles.
• Participated in PI planning events, Sprint planning, Backlog grooming and daily scrum meetings.
• Worked with the business user to understand the requirements to develop the FDD Documents.
• Engage client to gather software requirements/business rules, and ensure alignment with development teams
• Draft and maintain business requirements and align them with functional and technical requirements .
• Good expertise in writing SQL queries for validation
• Verified backend data validation using SQL Server 2012
• Uncommon ability to handle very complex SQL
• Creating and executing detailed test plans and test cases to support new product development and enhancements to ensure successful test cycles by tracking and resolving simple to intermediate defects and issues with application developers (internal or external).
• Performing data analysis to support evaluation of system defects or to develop test scenarios; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting, balancing and correction efforts including analysis, verification and validation of issues and fixes.
• Involved in define, Tracking, managing test plan, scenario’s and schedules.
• Working with HPQC tool to execute test scripts.
• Reported and tracked the bugs to closure using HPQC, Jira, Bugzilla and Team foundation server (TFS).
• Documenting of the bug reports, CR’s and test log using JIRA
• Managing all the testing related tasks and bugs in JIRA
• Communicating with all the stakeholders about the Test details and schedules by Weekly Status Reporting.
• Responsible for running test validations, developing testing plans, and estimating project resource
• Communicating test results to project teams (internal and external) in a clear and comprehensive manner to aid in resolution.
• Involved in negotiating, planning and coordinating all test and release activities.
• Providing analytical support for critical corporate initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex product installations.
• Responsible for consulting with business areas and project managers for development of implementation strategies.
• Preparing the testing signoff documents (Test Analysis Summary Report) after the completion of testing and approved by the QA Manager
• Involved in the Go Live activities and later Support/Hyper care to the test team and external teams.
• Demonstrate a high level of subject matter expertise in functional area supported to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions.
• Practice knowledge transfer and foster change management to support organizational changes.
• Continually focus on individual and team member development.

Environment: Java, IBM Mainframes, .net, Asp.net, Quality Center/ALM112.20, JIRA, SharePoint, MS Project, Java, UNIX, Windows, Soap UI, SQL, Oracle, SQL server, AS400 applications, Team Foundation Server, Firefox, Safari, Google chrome.

Confidential, McLean.

Senior QA Tester

Responsibilities:

• Worked as a Quality Assurance Tester application accessed by potential customers.
• Analyze internal and external customer specifications and requirements for creation of test conditions.
• Created Smoke Test Cases as per the requirements.
• Execution of Smoke test cases in DR (Disaster Recovery) Environment.
• Develop, design and implement test cases by using manual testing tools.
• Conducted functionality and security testing manually also.
• Also executed various SQL Queries to perform the backend testing, ETL testing with INFORMETICA tool.
• Written test cases and uploaded to the Quality Center.
• Mapped the Requirements to test cases using Quality Center(HPQC)
• Performed Functionality, Regression, Integration and Compatibility Testing.
• Designed SQL code to validate report criteria.
• Solid Back-end testing experience in writing and executing SQL Queries.
• Perform all aspects of verification, including functional, structural, regression, load and system testing including data verification Defect tracking by JIRA.
• Works closely with development regarding reporting of software defects.
• Reporting the bugs to the Developers.
• Interacting with clients for understanding the requirements
• Attended Daily QA Status Meetings and followed up on the status of the defects.
• Work closely with customer support and customer satisfaction teams to help solve customer issues

Environment: C#, ASP. Net, JavaScript, XML and MSSQL Server, SSIS, Informatics Power Center, UNIX, Quality Center, Rational Clear Quest, Waterfall model Methodology, Agile Methodology.

Confidential

Software Testing Engineer

Responsibilities:

• Performed both Manual Functional and Automation testing.
• Performed IVR Testing for this application.
• Testing of IVR systems to assets caller.
• Analyzing requirements, design, test cases and test results walkthroughs/reviews, Writing and executing test scripts (Manual & Automation), Analyzing results and pinpointing problems, reporting bugs, participating in defect triage, Documenting test results, daily defects & execution status tracking, and reporting daily test metrics to Lead, peer review test cases and test results.
• Reviewed Business Requirement Documents and created Test Plans & Test Strategies.
• Involved in discussions with business, development and user groups to familiarize with requirements.
• Analyzed the Software Requirements Specifications and System Design Specifications.
• Performed black box testing to identify and isolate issues.
• Written and executed test cases, verified actual results against expected results and uploaded to the HP Quality Center(HPQC)
• Mapped the Requirements to test cases using Quality Center.
• Performed all the Quality Assurance functions, which involved reviewing and analyzing the requirements specification for creating the test Plans, test strategies, test cases and test procedures.
• Reported, Communicated & Clarified the defects in the application to the developers.
• Interacted with developers to resolve technical issues.
• Coordinated and monitored the process of re-testing of defect fixes in each release and monitored the smooth transition of the application.
• Developed test procedures and test cases for regression testing after fixing of the bugs in the software using QTP.
• Developed Test Scenarios, Test cases, Test Scripts for both front end and Backend applications, uploaded them to MQC and linked them with the requirements.
• Created and executed SQL Queries on Oracle database to verify the data for Back-end testing.
• Automation of key functional scenarios of Mercury Quick Test Professional.
• Successfully tested the entire transition process and also identified crucial defects in the transition process. Also, responsible for defect tracking, functionality testing, positive testing, negative testing and regression testing.
• Attended Daily QA Status Meetings and followed up on the status of the defects.

Environment: QTP, Quality Center, .Net, Visual Basic 5.0/6.0, SQL Server 7.0, Unix, Windows NT and MS Office products.

Confidential

Test Engineer.

Responsibilities:

• Participated in Business Analysis, Technical Requirements and System Design Document Reviews
• Worked closely with Business Analyst and Developers in Analysis for existing Information available
• Performed smoke test after each and every build
• Designed Test Cases and Test Data according to Functional Specs
• Used Mercury Quality Center for creating Test Plans, documenting them and creating test cases and registering the expected results.
• Reported defects and updated in Quality center
• Involved in performing System testing, Functionality testing, UAT and Regression testing
• Participated in daily status meeting, Co-ordinated with the developers and Business Analysts to resolve the defects and close them

Environment: Quality Center, SQL Server 2005, C#.NET, VSS