SUMMARY:

• Total 9 + Year in IT experience with 2 years of Business Process Automation professional with experience in various flavors automation such as Digital Process Automation, Robotics Process automation technologies.
• Strong background in Process modeling, process re - engineering and automation.
• Looking for a challenging career in a technological environment that encourages continuous learning and provides exposure to innovative ideas, thus culminate in personal and professional growth.
• Automation Anywhere Certified Advanced RPA Professional.
• UiPath Certified RPA Developer
• RPA skills: Automation Anywhere Professional (versions 9.0 and 10.3)
• Experience building bots using UiPath for various automation tasks.
• Experience in installation and management of Automation Anywhere environments
• Experience in developing bots using OCR technologies.
• Experience in UI, OS, Citrix Automation
• Worked on Integrating applications like (Web, Services, Mainframe, MS Office, GUI, Outlook etc.) using Sequence.
• Used String Operation to Compare and eliminate duplicates from the data.
• Worked on using Excel and CSV commands with Automation Anywhere.
• Experience in using Send Email command to Email reports and errors.
• Experience in using Delay and Wait commands with Automation Anywhere
• Worked on Activities using Object Cloning and Manage Web Controls.
• Performed Image comparison using Image recognition command.
• Experience working in Terminal Emulation for Mainframe and Unix Environment.
• Automated tasks using web recorder and Scheduled tasks to repeat as per requirements using Automation Anywhere.
• Responsible for scheduling Task scheduler to exchange data between ERP and application.
• Used log file to handle the errors and Identifying and debugging the errors using Error Handlers.
• Created database connections to fetch the data and automated the process to arrange data with Automation Anywhere.
• Worked on .Net and C# programming.
• Extracted data from Web applications, Windows Applications, PDF, Images, Web pages etc. and exported the output data to Database/Excel.
• Extensively worked with Workflow Designer, Trigger Manager, Report Designer, Schedule manager and Server Communication.
• Ability to perform application Automation with different Recorders, MetaBots and Workflow.
• Good understanding and experience using Microsoft Office, including the ability to read Excel macros to translate them to RPA solutions and integrations.

TECHNICAL SKILLS:

RPA Tools: Automation Anywhere, UiPath

Programming Languages: C#, Python, Visual Studio .Net, VB Script, HTML, XML

Databases: Microsoft SQL Server

Salesforce: Force.com, Visual Force, Salesforce Apex Language, SOQL, Apex Web Services, AppExchange, Lightning Process Builder, Apex Data Loader

Tools: JIRA

Process Methodologies: Robotic Process Automation, Business Process Automation, Agile, Scrum

EXPERIENCE:

Confidential

Automation Engineer, Chicago

Responsibilities:

• Worked with customer business SMEs to understand the 3-way auditing business processes.
• Translated business requirements to process models, reviewed and baselined the requirements with business SMEs
• Installation of Automation Anywhere in 3 different environments (DEV/TEST/PROD)
• Experience working in Automation Anywhere Client, Task Editor, MetaBot and Control Room.
• Agile based development of Bots for 3 -way comparison
• Developed Bot to retrieve data from documents using OCR technologies using Tesseract.
• Developing Bot for Desktop and Citrix Environments.
• Experience in Developing Metabots and Task Bots.
• Developed Bots to compare data between documents, systems and databases.
• Integrated JDE ERP for retrieving general ledger information
• Deployment to Production environments, UAT Support
• Performing Excel Integration to export structured data into spreadsheets.
• Developed Bots to update Leads on Salesforce CRM from Email and Excel.
• Developed Bots to retrieve data from web application, websites and export into spreadsheet.
• Working on Web applications, Windows Applications, PDF, Images, Web pages etc. and exported the output data to Database/Excel.
• Working with Report Designer to generate different types of reports like Task run, Workflow run, ROI, Task Timeline, Workflow Timeline

Environment: Automation Anywhere 10.3,10.6 VB Scripting, .Net, C#, VBA, SAS Software, SQL Server 2014, XML, HTML, Java Script, CSS, Python.

Confidential

Sr. Salesforce Developer, PA

Responsibilities:

• Involved in identifying the opportunities to automate manual tasks using Robotics Process Automation RPA) technology and established Commercial-wide RPA program to deliver the first software bot in production.
• Involved in Excel, PDF and Email automation.
• Managed a team of developers in an agile environment.
• Created process model for windows-based application using UiPath and testing it in the inbuilt Orchestrator provided by UiPath.
• Worked with windows and web application. End to end process automation using Automation Anywhere.
• Develop robots using UiPath and Identifying and debugging the errors using Error handlers.
• Migrating of Bot’s to Control Room and Deploying Bots to the Client Machines.
• Monitored and troubleshot the environment through control room.
• Implemented user authentication by defining user roles, creating users and setting password policies.

Environment: Automation Anywhere 9,10.3 VB Scripting, .Net, C#,VBA, SQL Server 2014, XML, HTML, Apex, Visual Force

Sr. Salesforce Developer

Confidential

Responsibilities:

• Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts and consultants in the analysis, design and configuration.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Worked in Agile SDLC environment.
• Worked on Service Cloud, focusing majorly on cases and solutions.
• Worked on Email-Templates associated to multiple profiles.
• Created various profiles and permission sets according to the business needs.
• Worked on community cloud to share and collaborate on content in real time and connect with other employees in real time.
• Identified business requirements and translated them to technical specifications for Force.com IDE.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Developed email-to- case so that consumer inquiries can be captured into the case object so that necessary action can be taken.
• Created Page layouts, Search layout to organize fields, related lists, custom links and other components in various record pages.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Experience in resolving inbound user case requests. Identify and rectify day-to- day data quality issues within the operational processes.
• Implemented the requirements on Salesforce.com platform andForce.com IDE Plug-in using Eclipse.
• Built apex classes and triggers implementing SOQL and SOSL statements within Eclipse to manage interaction with the database.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.

Environment: Saleforce.com platform, Sales Cloud, Marketing cloud, Apex Language, objects, formula fields, workflows, custom views, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, CSS, Java Script, AngularJS, JQuery, Bootstrap, Apex Triggers, Web Services, Reports,Force.com Chatter, Lightning process builder, Dashboards, smart sheet, one login, Dropbox, Custom Objects, MS SQL Server, Oracle, Custom Tabs, Email Services, Security Controls, Agile methodology, JIRA.

Confidential

Salesforce Developer, Broomfield, CO

Responsibilities:

• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed several workflows, and Reports using salesforce.com platform.
• Worked closely with Business Users in improving their business processes using SFDC.
• Worked on Force.com Chatter to provide collaboration features on the applications.
• Developed and deployed workflows and approval processes for opportunities.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Worked with Data loader for loading the attachments into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Defined Org wide default to restrict access from users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formulas as per business requirement.
• Implemented field Confidential security, profiles and audit trail setup.

Environment: Saleforce.com platform, Sales Cloud, Marketing cloud, Apex Language, objects, formula fields, workflows, custom views, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, CSS, Java Script, Apex Triggers, Web Services, Reports, Force.com Chatter, Lightning process builder, Dashboards, smart sheet, one login, Dropbox, Custom Objects, MS SQL Server, Oracle, Custom Tabs, Email Services, Security Controls, Agile methodology, JIRA.

Confidential

Salesforce Developer

Responsibilities:

• Involved in the re-engineering process of the Account, Contact and Opportunity object.
• Interacted with various business user groups for gathering the requirements for CRM implementation to migrate from Siebel environment to Salesforce organization.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages.
• Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on Inbound Email services to track the emails into custom object.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Worked on maintaining the functional areas of data management, forecasting, accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards and reports.

Environment: Saleforce.com platform, Apex Language, Single Sign On, Delegated Authentication, Visual force (Pages, Component & Controllers), JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows XP.