PROFESSIONAL SUMMARY:

• Over Ten Plus years of experience in Software Quality Assurance with expertise in System Analysis, Functional Testing, Documentation, Training, Technical Writing, Production & Customer Support on internet E - business and Client-Server applications.
• As QA Team Lead, executed several projects from initiation to implementation and played key role in functional validation, performance evaluation, documentation, release management, production verification and change management.
• Well versed with various Software Development Life Cycle Models like Waterfall, Agile Scrum with extensive experience in AGILE Methodology (SCRUM model) to deliver high standard/complex products to the client in short time with greatest Quality within planned scrum sprints.
• Highly proficient in providing effort estimate (QA estimate) for new enhancements, approving QA test scenarios, updating trace ability matrix and closely working with business analysts on Business Requirement Specification (BRS) document
• Worked closely with cross functional teams and designed comprehensive Functional as well as Performance evaluation strategies and successfully executed the test efforts by working with both onsite and offshore teams
• Vast experience in Software Testing Life Cycle (STLC) defect management, conducting defect review meetings, interacting with end users for signoff, improving quality assurance standards, defining and tracking quality assurance metrics.
• Experience in developing Test Plan, Test scenarios, Designing, Developing and Execution of the entire QA Process and Documentation of Test Plans, Test Strategy Test Cases, Test Procedures, Test Scripts and Test Summary Reports in a manual test environment
• Extensive knowledge in Testing Life Cycle essentially in all phases of Testing like Business Functionality Testing, System Testing, End to End Testing, Regression Testing, Load Testing, Stress Testing, Performance Testing, Integration Testing, Mobile App Testing and User Acceptance Testing (UAT ).
• Successfully lead large data migration and transformation projects from an end to end perspective ensuring the data quality, integrity, performance and certified the application’s functionality from User Interface, backend, business and integration point of view.
• Successfully facilitated QA Test Plan review and Test Results walkthrough meetings attended by members of Product, Development and Senior Management
• Responsible for budgeting and performance reviews of the QA team.
• Responsible to communicate QA metrics on a weekly/periodic basis with the board of directors.
• Ten years as a QA Lead of offshore and onshore teams, developing innovative automation frameworks.
• Hands-On IT analyst focusing on defect removal and quality assurance throughout SDLC.
• Proficiency with presenting complex, technical projects and applications to business users & stakeholders in simplified manner.
• Software Quality Assurance Engineer with over 10 years of professional experience in addition to over 4 years of professional experience in Business Analysis.
• Excellent reputation as a detailed-oriented professional with outstanding skills in partnering, communication and analysis.
• Strong leadership skills with small and large teams. Experience in task prioritization, capacity planning and coaching.
• Hands on experience in testing GUI applications, web applications, mobile applications, cross browser and client-server applications

TECHNICAL SKILLS:

Testing Tools: Rally, Rational Clear Quest, HP Quality Center ALM

Languages: C, C++, Java, J2EE, SQL and PL/SQL

Databases: Oracle, SQL Server, MS Access,Teradata

MS: DOS, Windows 2000/XP/NT, AS/400 and UNIX

WebTechnologies: HTML, XML, and ASP

MSProject, MS Word, MS: Excel, Toad

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

QA Lead

Responsibilities:

• Track and monitor project inter-dependencies, and drove resolution to issues, risks and changes.
• Work with internal business clients and participate in JAR/JAD sessions. Responsible for analysis, documentation, and presentation of complex issues.
• Developed and managed schedule to meet project timelines and delivery dates. Responsible for completing requirement deliverables, gaining approvals from related departments, and ensuring customer expectations are met while coordinating with multiple IT and Business partners.
• Consult with system engineers, SMEs, and clients to clearly define functional and system requirements.
• Institute formal review process and created a requirement process with such artifacts as requirements gathering templates
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications .
• Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Plan, facilitate and report on quality assurance testing efforts.
• Maintain traceability among business requirements, technical requirements, design and testing

Environment: PHP, Rally, Agile, Jira, MySQL

Confidential, Lawrenceville, NJ

QA Lead

Responsibilities:

• Work closely with Product owner, Business Analyst and developers to understand the business needs of the users
• Responsible for the Identification of automation opportunities and methods where possible for regression testing and environment verification.
• Organize walkthrough meetings to interact with the Business and the Development teams to identify the Functional Requirements or the Change Requests for the ongoing releases
• Extensive experience working in Agile development environment with frequently changing requirements and features
• Lead testing efforts with business analysts, customers and offshore QA testers
• Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices.
• Involved in end-to-end testing of the Mobile Application

Environment: Java Script/Html, Agile, Jira, Charles Web Proxy Tool, Mobile apps, Android, iOS, Selenium,SQL

Confidential, NJ

Lead QA Engineer

Responsibilities:

• Manage overall Quality Assurance functions include planning, strategy, test execution.
• Understand business rules and train less experienced team members
• Responsible for tracking and communication of testing efforts - Define and track quality assurance metrics such as defects, defect counts, test results and test status
• Prepare Timelines, Estimates & Resource allocation documents to support the Functional and Regression Test Cycles
• Worked as primary liaison with Customer Service, Business, QA and Development teams for major releases, recreation of customer issues, subsequent patch testing and successful release of patches.
• Utilized WSDLs provided by development team to perform webservices testing using SOAP UI
• Implemented the concept of code freezes into test environment resulting in elimination of ripple defects and potential break down of key functionalities in the production environment.

Environment: C#, Microsoft’s MVC/Web API , N hibernate/Entity framework , Spark view engine , JavaScript/Html/CSS , Ninject / Spring , SQL, Agile, Jira, FTP, SOAP UI, Selenium

Confidential, NJ

QA Lead Consultant

Responsibilities:

• Designed and executed functional and regression test plans to support end to end functionality of the Claims processing module of Express Scripts in Mainframe environment
• Coordinated the team efforts of both On-site and Off-shore teams and presented Status Reports daily to the senior management
• Worked as a liaison between project team and various clients such as WellPoint, Cigna etc. to ensure project compliance with SQA standards and overall deliverable quality
• Initiated and ran daily meetings with development and product managers throughout the project cycle to overcome any development or user experience hurdles. This approach gave all parties a day to day progress status during the testing process
• Collected and analyzed client feedback on the products to ensure a quality implementation experience for the client

Environment: Net, SQL, HTML, J Query, CSS, JavaScript, Quality Center 10.0, SharePoint, Clear Quest

Confidential

Responsibilities:

• Facilitated QA Test Plan review and Test Results walkthrough meetings attended by members of Product, Development and Senior Management
• Involved in compliance testing to ensure that the product, process or system meets a defined set of standards followed by the company
• Managed all test resources both offshore and Onsite on a day-to-day basis ensuring efficient use of time and resource

Environment: AS/400, Net, Quality Center 10.0, SharePoint, Clear Quest, Jira

Confidential, King of Prussia

Responsibilities:

• Interacted with clients, Product Managers, and other project stakeholders to analyze and identify Business Requirements, Scope, Issues and solutions
• Extensively used JIRA for project tracking and Quality Center for Test Case Design , Test execution.
• Participated in defect review meetings and coordinate with technical teams to ensure timely resolution of defects
• Validated different transactions like Point of Sale, Order allocation/fulfillment, Credit adjustments in JDA built on AS/400
• Validated the back-end data using SQL queries for data integrity TOAD
• Interacted with Application Developers and other technical team to communicate user needs and Requirements.
• Interacted with Barcelona and India Offshore teams to conduct specification walkthroughs.
• Extensively used Quality Center for test requirements , preparing test cases, logging and tracking the defects and conducted Bug review meetings.

Environment : Jira, Quality Center, QTP, J2EE, Web logic, JSP, Oracle ATG, JDA, AS/400, Epiphany, Windows XP, Putty, XML, UNIX, LINUX,TOAD, Catalog Management (CATMAN ), Fulfiller Management System (FMS), CMMI

Confidential, NJ

QA TESTER / Consultant

Responsibilities:

• Involved in analyzing the Business requirements of the application and validated the User specifications for the Vector application versions 3.5,4.0 and 5.0, Tested various workflows of the application like Financial Statement Audit (FSA).

Environment: Dot Net, VB.Net, Rational Clear Quest, Microsoft Groove, Global Desktop (ver. 3.5, 4.0 & 5.0), Windows NT, CMMI