SUMMARY:

• More than 12 years of Software Quality Assurance experience in various domains like Retail, Health Care, Banking and Insurance.
• Excellent knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Worked on various development methodologies like Agile and Waterfall models.
• Experience working on client - server and web based applications which are developed using Microsoft Technologies and Java.
• Involved in all different types of testing on the applications - Smoke testing, Black Box testing, Functional testing, UI testing, Integration testing, System testing and Regression testing.
• Experience in both manual and automation testing.
• Hands on experience of using HP/Mercury Interactive Test Suite (Quick Test Pro, Quality Center).
• Good experience of using Visual Studio Team Foundation Server and Microsoft Test Manager.
• Proficient in developing and executing Test Plan, Test Cases and Test Scripts from Requirements documents, Design documents, Use Cases and Wireframes.
• Good knowledge of using SOAP UI for web services testing.
• Experience conducting defect review meetings with development team and business analysts.
• Very good experience in creating test scenarios, test cases from requirement documents and preparing Requirement Traceability Matrix
• Worked on applications of client/server architecture developed using C/C++, ASP.NET, ADO.NET, VB.NET, Oracle, PL/SQL.
• Worked on web based application which are developed using Visual Basic, Dot Net, C# and Java, J2EE, JSP, Struts, Hibernate, Ajax & Web logic, Web Sphere.
• Responsibilities at various levels as a Web-based testing, SAP, Oracle Applications, People soft HRMS, Siebel Application Analysis and Software Engineer.
• Experience with checking Log files using UNIX commands.
• Very good experience in writing SQL queries to verify database validations and also to gather the test data required for testing.
• Coordinated with Business Analysts and helped them for UAT testing.
• Worked with different teams on the project and executed End-to-End testing.
• Highly self motivated and quick to learn new tools & technologies

TECHNICAL SKILLS:

Testing Tools: HP/Mercury Interactive Tools (HP Quality Center, ALM, Win Runner, Load Runner, Quick Test Pro), Microsoft Test Manager (MTM), Rational Suite

Agile Tools: Visual Studio Team Foundation Server (TFS)

Operating Systems: HP UNIX, Windows XP/NT/2000/98/95

Databases: Dbase, MS Access, Sybase, Oracle 7.x/8x/9.x/10g, SQL Server 6.5/7.0

FrontEnd GUI: Visual Basic 5.0/6.0, Developer 2000, MS Front Page, Power Builder.

Web Technologies: JDBC, EJB, Servlets, MTS, RMI, JSP, Web Logic, Web Sphere, IIS and JWS

Defect Tracking Tools::

HP Quality Center 10.0, Test Director 6.0/7.0, Microsoft Test Manager, Scarab, Rational Clear Quest.

Reporting Tools: Business Objects, Informatica, Crystal Reports

ERP: SAP, People soft, Siebel

Microsoft Tools: MS Word, MS Excel, MS Power Point and MS Outlook. (MS Office)

PROFESSIONAL EXPERIENCE:

Confidential, GA

Sr. Software Quality Assurance

RESPONSIBILITIES:

• Good work experience in working with TFS and MTM.
• Worked in documenting test scenarios, test cases, and executing the test cases during the execution phase.
• Worked in understanding Business and functional requirements.
• Creating Test Plans, Test strategy and Test cases for all functional requirements using Microsoft Test Manager and link them to TFS.
• Worked with Team Foundation Server for the complete testing process.
• Experience working on Visual Studio Team Foundation Server (TFS).
• Strong Experience in testing projects/applications using C#, ASP.NET, ADO.NET, VB.NET, C++, AJAX, XML and Web Services.
• Extensively used HP Quality center to write and run the test cases.
• Experienced in working in agile environment.
• Performed Functional, Regression, GUI, Database and Web testing.
• Track defects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status of the case.
• Responsible for Retest and Closing the defect once it is passed.
• Worked on Web services using soap UI.
• Experienced in working with Data base.
• Experience in Analysis, Engineering & recommendation and provide Root Cause Analysis.
• Performed User Acceptance Testing (UAT) for the application.
• Executed system test, Integration, end-to-end, and Regression testing and Simultaneous Testing.
• Participated in production realese.

ENVIRONMENT: Visual Studio TFS (Team Foundation Server), Microsoft Test Manager (MTM), HTML, Team Track, Toad, Unix, Java, ASP.NET, ADO.NET, VB.NET Oracle, PL/SQL10g, SOAP, Oracle 10g, Windows NT/XP.

Confidential, GA

QA Tester / Analyst

RESPONSIBILITIES:

• Understanding Business and functional requirements, Creating Test Plans, Test strategy and Test cases and defect logging for all functional requirements using HP Quality Center.
• Created Test Rules for all the Projects using BRD and HLD.
• Worked in documenting test scenarios, test cases, and executing the test cases during the execution phase.
• Experience in working with ALM.
• Worked in automated test scripts in QTP.
• Design and executed test plan and test cases.
• Experienced in writing SQL queries.
• Responsible for attending Defect calls to provide the status of the defect.
• Responsible for Retest and Closing the defect in Quality Center.
• Experienced in writing SQL queries.
• Experienced in working in agile environment.
• Performed Functional, Regression, GUI, Database and Web testing.
• Having experience in coordinating with the offshore team.
• Track defects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status in HP QC.

ENVIRONMENT: HP Quality Center, ALM, QTP, HTML, Team Track, Toad, Unix, Java, Oracle, PL/SQL10g, SOAP, Oracle 10g, Windows NT/XP.

Confidential, Arkansas

QA Tester/Analyst

RESPONSIBILITIES:

• Creating Test Plans, Test strategy and Test cases for all functional requirements using HP Quality Center.
• Created Test Rules for all the Projects using BRD and HLD. Testing the Billing, Pricing and Usage
• Experienced in testing the Billing, Pricing and Usage of the customers in residential and commercial.
• Worked in documenting test scenarios, test cases, and executing the test cases during the execution phase.
• Used HP Quality Center for the test cases, test management, and defect logging and reporting.
• Tested submitted jobs in batch and validated the data.
• Experience in working with ALM.
• Experienced in testing Web services.
• Experienced in writing SQL queries.
• Experienced in working in agile environment.
• Developed test cases and executed test cases for creating different Vouchers.
• Worked independently on verifying specific applications.
• Worked as a team for integration and system testing.
• Track defects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status in HP QC.
• Performed Functional, Regression, GUI, Database and Web testing
• Extract reports from Quality center and sending daily status reports to the Management.

ENVIRONMENT: HP Quality Center1, ALM, QTP, HTML, Team Track, Toad, Oracle, PL/SQL10g, SOAP, Oracle 10g, Windows NT/XP.

Confidential, Pittsburgh. PA

QA Tester/Analyst

RESPONSIBILITIES:

• Understanding Business and functional requirements, Creating Test Plans, Test strategy and Test cases for all functional requirements using HP Quality Center.
• Worked in documenting test scenarios, test cases, and executing the test cases during the execution phase.
• Used HP Quality Center for the test cases, test management, and defect logging and reporting.
• Executed AS/400 Jobs by calling from the Command line and validated the data.
• Tested the AS/400 Screens, Menus and Options.
• Tested the AS/400 User Interface Screens.
• Verified submitted requests from front-end and validated data in the back-end on DB2/400 using SQL queries
• Tested Submitted Jobs in Batch and validated the data.
• Experience in ALM.
• Worked on Web services using soap UI.
• Experienced in working with Data base.
• Having experience in XML.
• Experienced in writing SQL queries.
• Experienced in working in agile environment.
• Developed test cases and executed test cases for creating different Vouchers.
• Worked independently on verifying specific applications.
• Worked as a team for integration and system testing.
• Creating Detects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status in HP QC.
• Performed Functional, Regression, GUI, Database and Web testing
• Extracting Reports from Quality center and sending daily status reports to the Management

ENVIRONMENT: HP Quality Center, ALM, QTP, HTML, Team Track, Toad, Oracle, PL/SQL10g, SOAP, Oracle 10g, Windows NT/XP.

Confidential, Atlanta, GA

QA Tester

RESPONSIBILITIES:

• Responsible in technical specifications and created detailed Test Plans using use cases.
• Actively participated in preparation of Test Cases and Test Scripts.
• Reported bugs and tracked them until closure.
• Involved in usability testing.
• Create and Execute Test Plans and Test Cases for various functionalities of
• Different PeopleSoft Financial and Supply Chain Management modules.
• Developed test cases and executed test cases for creating different vouchers, Posting of vouchers, Posting of payments.
• Performed in designing test strategy by understanding the business logic and user.
• Experienced in writing SQL queries.
• Experience in Performance Analysis, Engineering & recommendation and provide Root Cause Analysis post a Performance / Load Test.
• Identified and documented all issues and defects to ensure application software functionality is as per requirement document
• Experience in Planning and management using tools like Team Quest.
• Involved in performing Functionality Testing, Security Testing, of the system
• Executed SQL Queries to verify that all the financial records of the user reflected the changes made in the front-end are effected in the database.
• Performed Data Driven Tests using realistic user.
• Performed User Acceptance Testing (UAT) for the application.

ENVIRONMENT: HP Quality Center, PeopleSoft 9.0, Team Track, Toad, Oracle, PL/SQL10g, SOAP, Oracle 10g, Windows NT/XP.

Confidential, Chattanooga, TN

QA Tester

RESPONSIBILITIES:

• Understanding Business and functional requirements, Creating Test Plans, Test strategy and Test cases for all functional requirements using HP Quality Center.
• Ensure test data set up if done prior to beginning of test execution
• Execute and coordinate testing with offshore
• Responsible for creating Test Cases and Preparing Test Data.
• Good knowledge of testing medical Components.
• Creating Detects and follow up with development team and once Defects are resolved again Re-test the same functionality and change the status in HP QC.
• Responsible for attending Defect calls to provide the status of the defect.
• Responsible for Retest and Closing the defect in Quality Center
• Experience in resolving testing defects through facilitation and troubleshooting.
• Work closely with developers to identify and investigate system problems and process issues.
• Developed SQL scripts to validate the Database.
• Created and maintained PL/SQL Scripts to perform back-end testing on the oracle database.
• Performed scanner device testing to test different scanners used in scanning all kinds of medical products in different versions.
• Having Knowledge of HP Load Runner.
• Performed Functional, Regression, GUI, Database and Web testing
• Executed Regression Suit for each and every release and make sure all the functionality works.
• Checked the Logs files using UNIX and finding any system exceptions are thrown.
• Responsible for opening issues in Team Track for external teams.
• Worked on Back end testing using Toad, SQL and make sure all the updates in the data base
• Executed system test, Integration, end-to-end, and Regression testing and Simultaneous Testing.
• Extracting Reports from Quality center and sending daily status reports to the Management.

ENVIRONMENT: Quality Center10.0, Team Track, Toad, PL/SQL10g, SOAP, HTML, JAVA, Web Logic, XML, Oracle10g, C, C++, UNIX, Windows NT/XP.

Confidential, Scottsdale, AZ

QA Tester

RESPONSIBILITIES:

• Create test plans, strategy and cases for all functional requirements using Quality Center.
• Participate in Peer Reviews with Business and Systems Analysts.
• Execute Functional Testing, Regression Testing, Security Testing, Database and Usability Testing. Support User Acceptance Testing phase of the life cycle.
• Responsible for attending Defect calls to provide the status of the defect.
• Responsible for Retest and Closing the defect in Quality Center
• Performed Development of Functional Specifications and testing the transactions to enhance the HIPAA X12 standard transactions - Health Care Claim (837) - Dental, Professional.
• Institutional, Benefit Enrollment and Maintenance (834), and Eligibility Inquiry/Response (270/271, 276/277).
• Worked in automated test scripts in QTP 9.5 to test the functionality of all the various modules involved in Regression suit.
• Responsible for End to End testing which involves sending the data from one system to another
• Worked on critical and high priority production tickets in all the releases.
• Detect and report software defects to developers using Team Track.
• Followed the Agile Methodology for maintaining the standards.
• Work closely with developers to identify and investigate system problems and process issues.

ENVIRONMENT: Quality Center, QTP, PL/SQL, HTML, JAVA, J2EE, JSP, Servlets, JavaScript, JDBC, SQL, Oracle Express, Oracle, UNIX, Windows XP/NT, IE 5.5/6.0

Confidential, Columbus, Ohio

QA Tester

RESPONSIBILITIES:

• Wrote Test Case and Test Scripts for System Testing using Microsoft Office and performed Manual Testing.
• Entered data into a web-based system to create data for Auto, General Liability, Workers comp, Property claims etc.
• Have worked with web services.
• Investigated software bugs and interacted with developers to resolve technical issues using Quality Center.
• Responsible for opening issues in Team Track for external teams.
• Automated the test scripts for the GUI, Functional, Data Driven and Regression testing using Quick Test Professional.
• Conducted different insurance Claim activities like New Claim Registration, Claim Settlement or Recovery Implemented manual and automated testing methods to perform functional, load, Integration, and regression testing using Quick Test Pro.
• Executed performance test scenarios and analyzed results.

ENVIRONMENT: Quick Test Pro, Quality Center, VB Script, Visual basic, ASP. Net, SQL Server, IIS, CGI, Perl, UNIX, Windows 2000

Confidential, Overland Park, KS

QA Tester

RESPONSIBILITIES:

• Responsible for Documenting Test Plan/Test cases/Test Scripts as per Business rules for each release.
• Carried out Manual Testing.
• Involved in Unit Testing, System Testing, Regression Testing, Security Testing and Usability Testing.
• Worked closely with developers to identify/investigate system problems and process issues
• Using STRSQL command tested all the database fields and Data flow.
• Reported bugs by using Problem Tracking System.

ENVIRONMENT: Quick Test Pro, Test Director, HTML, Java, JSP, Struts, JavaScript, VBScript, JDBC, Oracle10g, Windows NT/2000

Confidential, Chicago, IL

QA Tester

RESPONSIBILITIES:

• Worked with test data for pre-qualification, pre-approval and final loan approval
• Well versed with concepts such as asset management, litigation processes and cash recovery.
• Tested files for Front ratio - which indicates all the mortgage payments (PITI) which includes your taxes, principal amount, insurance and condominium to your gross income
• Created and tested files for Back ratio - which indicates the ratio on the other hand, indicates the ratio of the amount of your total mortgage payment, credit card payments, car payments plus any other loan payments you’re paying to your gross income.
• Worked with ULDD Implementation Guide (1.0.6)
• The Implementation Guide for Loan Delivery Data (Implementation Guide) is authored by Confidential .
• This document is intended for approved Confidential Sellers registered for Loan
• Delivery and other industry participants, including third-party vendors that currently support
• Their applications to support the loan delivery XML file.

ENVIRONMENT: Test Director, Oracle9i, SQL, PL/SQL, UNIX, XML, Windows 2000.

Confidential, Atlanta, GA

QA Tester

RESPONSIBILITIES:

• Designing the database, modules and components
• Development of the code for the modules restaurants, online takeaway, administration
• Development of the components using Visual Basic
• Involved in Unit testing the code
• Involved in Integration testing and system testing.

ENVIRONMENT: ASP, Visual Interdev, SQL Server, Visual Basic, VB Script, Java Script, Stored Procedures and IIS.