SUMMARY:

• Around 8 years of experience in the field of Software Development Life Cycle (SDLC) with experience in performing Manual, Automation testing of Web and Client Server applications.
• Hands - on experience across a range of logistics functions including: production planning, inventory management, customer service, forecasting, transportation and distribution with a diverse group of companies, products, and services.
• Well-developed business and supply chain understanding attained through diverse assignments in logistics, sales, and business analysis at both staff and manufacturing locations.
• Prepared detailed reports analyzing the supply chain practices and offered suggestions for improvement
• Experience in the full systems development lifecycles in a COTS environment.
• Requirement gathering through interviews, workshops, JAD sessions with clients, developers and QA Analysts and referring to existing system documentation and procedures
• Experience in testing Retail (Sterling OMS, POS, Inventory Management and E-Commerce) applications.
• Experience with HP/Mercury Tools (Quality Center, Test Director, Win Runner, QTP, Load Runner) and Rational Suite (Test Manager, Robot, Requisite pro, Rational Rose, Clear Quest)
• Experienced with testing the performance of e-commerce applications.
• Analysis on E-Commerce Business to Consumer (B2C) application. Testing and evaluation for administrator, data input and user experience.
• Proven experience of analyzing test results to ensure existing functionality and recommend corrective action.
• Worked as a QA Tester with POS System. Involved in testing the functionalities related to sales tracking, POS scanning, Store ISP regular, ordering forecast, adjustments, custom retail price and promotions in POS.
• Assisting in the migration from HTML E-commerce platform with Visual Retail Plus POS to Shopify.
• Extensive knowledge of Test Matrix and Traceability Matrix and performing Gap Analysis.
• Excellent knowledge of the software development lifecycle, including Waterfall, agile methodologies.
• Expert in manual and automated testing on UNIX and Windows Environment.
• Expertise in functional test new products and regression test old products during each QA release cycle.
• Broad technical knowledge of user interface intensive applications, web services, and databases.
• Experienced in Defect Management using various defect tracking tools including Clear Quest, Quality Center.
• Hands-on experience in Performance/Stress/Load testing of web applications.
• Ability to think like end-client users and suggest improvements to functionality.

TECHNICAL SKILLS:

Testing Tools: QTP, LoadRunner, Win Runner, Selenium, SoapUI

Operating Systems: Windows 98/2000, UNIX, LINUX.

Databases: Oracle, MS SQL Server, MS Access, DB2.

Bug Tracking Tools: Test Director, Jira, ALM, Quality Center, Rational clear Quest, Bug zilla

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox.

Front End Tools: MS (Word, PowerPoint, Excel, Access), Visio, MS Project

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Sr. QA Analyst

Responsibilities:

• Worked as a System Test Consultant at client.
• Involved in preparing Test Plan and Test Cases based on the function specifications.
• Involved in the review of requirements with business analysts and technical specialists.
• Responsible for Manual testing of both web and stand-alone applications (Agile/Scrum development)- majority testing: System Testing, Function Testing, Integration Testing.
• Identified the test data required for each test case.
• Involved in creating the Requirement Traceability Matrix (RTM). Setup the all possible Test Conditions and mapped it with each Test Cases to cover maximum test coverage.
• Created and logged Test Cases on Test Plan module in HP ALM for each requirement.
• Analyzed the application and performed Black Box and end-to-end manual testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Used MS Project to schedule deadlines, resources, and facilities.
• Experience leading and mentoring a group of four testers
• Worked in the Agile-development environment with frequently changing requirements and features set.
• Reported issues during testing by using ALM/Quality Center (QC) and entering defects with correct terminology and standards and attended defect meetings.
• Mocked up various sample test files in .xml/.txt/.csv formats and Dropped in different Queues which is processed by JMS Messaging System during test execution.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Worked on Ipad and Android versions of the apps.
• Hands on experience in testing Mobile applications on various iOS & Android devices.
• Used VBScript for creating the automated test scripts in UFT.
• Developed automation framework, wrote scripts in function libraries, shared object repositories and associated them with the tests in UFT.
• Developed and executed automated scripts using QTP/UFT for Functional and Regression testing.
• Extensively involved in UAT script writing.
• Worked with different offshore projects performing functional and performance testing on various applications.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iPhone, iPad and Android.
• Performed Functionality testing of the web page objects such as HTML links, HTML images etc.
• Developed test scripts for automation based on Data Driven Tests using VBScript as well as running these scripts for the Interface testing.
• Developed Test plans, Test cases and Test Scripts using ALM/ Quality Center.
• Managed Test Execution and Defect tracking using ALM/ Quality Center.
• Managed an Off Shore QA team to support the migration process.
• Wrote SQL queries to check the integrity of the data.
• Functional Testing using HP ALM/Quality Center.
• Configured and established connection between MS Excel and HP ALM to store requirements and test cases into ALM.
• Analyzed test results and traced performance bottlenecks.
• Tested Web services using SOAP UI and SOA Reported Defects to developer. And generated Reports.
• Installed the mobile application and performed integration, system, Regression testing on various Mobile/smartphone device platforms and OS like Apple iOS, Android, Black Berry OS, Tablet editions, Windows.
• Tested API's / Web Services (SOAP) for various functionalities and modules of the application using SOAP UI and Web service studio
• Conducted System testing and logged defects in ALM/ Quality Center.
• Involved in GUI testing, Integration testing, Regression testing, Build Verification testing, Ad-Hoc testing, Negative testing, End to End testing, Load testing, and UAT on multiple projects.
• Implemented Agile Development Methodology for quick solutions. Used SQL queries to perform the back-end testing on Oracle.
• Performed large Regression testing in shorter times to maintain the cut-off time schedules for IT team.
• Used Joins like Inner and Outer joins while testing from multiple tables.
• Provided clear concise feedback to Development team on recurring errors both on an individual and team basis with aim of long-term reduction of defects found in final release.
• Worked closely with other Business Systems Analysts and Developers, at all phases of Software Development Life Cycle (SDLC), to analyze systems, create and document solutions, and solve business requirements that support identified business objectives.
• Actively involved with cross-functional Team and Users in different phases of software development
• Involved in giving presentations to UAT End Users.
• Involved in setting of UAT Test Environment .
• Queried the DB2 database in Mainframes for the proper validating the claims into the Database.
• Developed test reports and participated in testing prioritization and archived test results and user signoff. Used TOAD Software for Querying ORACLE.
• Tested web services by generating XML SOAP requests and validated the corresponding XML SOAP responses.
• Involved in UI Specifications and framework design.
• Involved in User Interface Testing to verify the functionality of various systems.
• Used TOAD Software for Querying ORACLE. And Used Confidential SQL Assistant for Querying Confidential .

Confidential, Bentonville, AR

Quality Analyst

Responsibilities:

• Managed the Test cases and Test Scripting Documents according to the requirements.
• Assisted project managers with the development of project schedules. Developed requirements and preliminary design for client applications. Performed analysis and design projects using SDLC methodology. Work with all levels of client staff in solution definition.
• Imported preexisting Microsoft Word and Excel-based requirements and tests for analysis in QC.
• Executed Tests using various types of testing types like Functional Integration Testing, Regression Testing.
• Functional responsibilities included Smoke Testing, Unit Testing, System testing.
• Recorded defects in Quality Center.
• Involved in testing Web services and XML with SOAP UI.
• Analyzed test results, identified issues and reported it to the developers and project manager through JIRA.
• Delivered ad hoc reports using standard SQL queries
• Lead responsibilities included for the test log and tracking sheet, RTM, defect summary report.
• Performed data driven testing using UFT.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Coordinated testing for various mobile devices including various smart phones (IPhone, Samsung, HTC) and tablets (IPads, Android tablets).
• Tested the UI of the end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure that language translation and Currency conversions were displaying as required
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Authored, maintained and updated integration test procedures.
• Implemented the data driven frame in SOAP UI and Tested various functions in web services with different dataset.
• Developed SQL scripts, to implement business rules manually performed integration and Regression testing, documented bugs and worked with development team to resolve issues.
• Created test plans and reviewed and updated all test cases in Excel and SharePoint, and managed the Requirements Traceability Metrics (RTM).
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements and performed gap analysis.
• Performed Performance testing, Stress testing and Soak testing.
• Provided Efforts Estimate and coordinated the test schedule using Agile testing methodology in UAT.
• Inserted Check Points to check the broken links, Text and standard properties of an object using UFT.
• Logged the defects using Quality Center and used Agile/Scrum methodology.
• Performed Parameterization using Data Driven Testing in QTP/UFT.
• Wrote complex SQL queries in TOAD to perform Back-End testing.
• Performed Back-end testing, coding and executed SQL Queries on Oracle and DB2.
• Analyzed the responses of the web service using SOAP UI and validating the data in backend.
• Documented the outcomes of all the testing in MS Word and MS PowerPoint.
• Performed User Acceptance Testing (UAT) & Regression testing.
• Assisted in logging defects with Quality Center, correcting defects and creating builds for remedial testing
• Created Test plan and Test cases for the UAT phase and also documented defects that were found during testing.
• Discussed the issues found during the UAT phase with the Project team comprising of Dev. Leads, Business Analysts, Subject Matter experts and helped resolve them as per the mutual consensus and to the satisfaction of the end users.
• Used DB2 interfaces to connect to the mainframes and databases.
• Performed Manual and Automated Testing. Executed SQL Queries to verify the dataflow from the backend.

Confidential, Framingham, MA

QA Analyst

Responsibilities:

• Analyzed Business Requirements & Use Cases and prepared Test Scenarios and Cases.
• Involved in the reviewing and analyzing the requirement specification documents with business analyst, QA manager and other team members for the application.
• Participated in Daily Scrum, bi-weekly Sprint Planning/Review and Retrospective meetings with Account Manager, Project managers, Scrum Master, Business Analysts, developers and QA Team.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines.
• Drove multiple projects with different work streams towards completion of testing, defect resolution, implementation, and support in an Agile/Scrum development environment.
• Involved in writing and testing SQL scripts for different modules and mapped source to target data.
• Executing GUI testing according to policies and procedures.
• Tested Ecommerce website involving Web, In-Store, Catalog, E-mail and Social modules.
• Involved in Backend Database manual testing in Oracle using SQL.
• Involved in creation of the Test Scripts according to the BRD/FRD and Use cases.
• Coordinated meetings with project and development teams to communicate project issues.
• Involved in testing the full functionality of POS (Point Of Sale system) from end to end.
• Involved in Integration Testing, System Testing, System Interface Testing, Regression Testing, Acceptance Testing and End to End testing.
• Setup scenarios and related datasets for weekly batch tests and reported/fixed issues encountered.
• Used Unix Commands in auto-system to Schedule the scripts and batch runs.
• Tested the cashier activities, POS ability to read cards, store server, and back office integration.
• Prepared the Web Services/API test suite for positive and negative test cases using assertions.
• Developed and Executed the Test Cases on Quality Center for various scenarios based on requirement involved in planning the Test Strategy for the whole testing period.
• Authored test case scenarios in Excel spread sheet and export them into Quality Center.
• Automated the API test cases and executed with the help of SOAPUI Pro.
• Performed Structural, Functional and Data Integrity Testing on Database
• Created Data for XML Requests in Soap UI.
• Tested applications compatibility on different platforms (Windows, Linux, and Mac OS) and Mobile Devices (iOS, Android, Windows Phone).
• Executed Functional and Regression testing using application QTP/UFT.
• Inserted text checkpoints, bitmap checkpoints and text output to ensure the correct text, bitmap and texts are displayed.
• Maintained defects in Quality Center and participated in defect review meetings and GO/NO-GO meetings.
• Tested the properties and dropdown options of different Parent modules using checkpoints using QTP.
• Used VB scripting in the expert view of QTP did enhancements to the scripts.
• Performed SQL querying to validate the data in the back end database and also to check the data flow between different modules.
• Tracked outstanding defect reports and documented resolution after successful testing. Performed functional testing of all components.
• Actively involved in preparing business and technical documentation for applications in design, which would serve the development team. Developed user requirements for the POS application.
• Performed Smoke, Sanity, Regression, Integration, and Functional tests.
• Involved in pre and post session migration planning for optimizing data load performance.
• Web testing, database testing, GUI testing, end to end testing, production assurance, System testing, functionality, Regression and User Acceptance testing(UAT) were performed as a part of different quality activities such as bug tracking and control.
• Performed Integration testing for system compatibility, Performed Positive and Negative testing.
• Support the Users of User Acceptance Testing (UAT) after the final cycle of System Integration Testing (SIT).
• TOAD is used to perform manual test in regular basis. UNIX and Oracle are using in this project to write Shell Scripts and SQL queries.
• Attended standup meetings and follows up with team members as required focusing on business and operational issues or technical issues.
• Executed the test scripts using Quality Center and responsible for reporting the defects by using.
• Worked intensively with indexes to tune the query, exploited the B-tree and Bitmap index functionality of oracle to get the better performance.
• Executed the regression test cases along with testing new enhancements by using QTP and analyzed results.
• Attended the status meetings and reported the issues, also collected status from all other team members and provided the support for onsite and offshore teams.

Confidential, Goodlettsville, TN

QA Analyst

Responsibilities:

• Attended various BRD GAP analysis meetings with BA, developers and stakeholders.
• Attended UAT scenario review meetings.
• Attended various walk through meeting for the proper understanding of the BRDs.
• Followed and Implemented the SDLC to improve the Testing Process and Efforts.
• Created Test scripts and enhanced existing ones to simulate client activities and cover the functionalities in totality using Quality Center.
• Conducted Automation Testing using Quick Test Professional.
• Supported eCommerce Testing with an understanding of Service Oriented Applications and Architecture (SOA) against Click, and experience of testing digital video players and
• Performed an End to End web services testing and XML validation using the SOAP.
• Involved in creating Test Plan document for POS projects
• Worked with customers, BA to understand the POS requirements
• Reviewed and analyzed the Functional and design Specifications documents to create Test Cases
• Performed configuration, functional and smoke testing for POS application.
• Written and Reviewed test scenarios for the as-is functionality of the system.
• Prepared and Reviewed test scenarios for the GAP functionality of the system.
• Performed Smoke, IST, Regression testing.
• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Conducted Functionality testing during the various phases of the development of the application.
• Done Manual Testing with the help of HP Quality Center.
• Wrote Test Cases in Excel based on Technical and Functional Specifications and upload them in Quality Center..
• Performed Developed cases and scripts using QTP for Functionality, Security and Regression Testing and User Acceptance testing.
• Responsible for the implementation of the Agile and Software Development Best Practices for Product & Solutions Delivery (PSD)
• Performed back-end testing using SQL queries and PL/SQL statements on the Oracle database running on UNIX platform.
• Conducted web based, Soap UI (WEB SERVICES) testing.
• Created Text area Checkpoints to test the properties of the text in the application using QTP.
• Performed Batch testing using UNIX shell scripts on Oracle.
• Tested the properties of the tables using table checkpoints using QTP.
• Created page checkpoints to test the properties and contents of the web page using QTP.
• Conducted Back-end and Regression testing during the various phases of the application.
• Involved reporting and tracking the defects using Quality Center.
• Created and maintained the Requirements Traceability Matrix (RTM).
• Performed smoke testing and Security testing manually
• Generated reports and graphs to assist in analyzing testing requirements test planning data, test results and progress of defect fixes in Quality Center.
• Executed test case and linked them with requirements in Quality Center
• Used SQL to perform Back End testing on Database.
• Wrote complex SQL queries to validate data in the table
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Actively interacted with the development team to fix critical bugs.
• Involved in coordination between the automated testers, manual testers and system administrator for the precise scheduling of test runs.