SUMMARY:

• Over 9+ years of experience in the Information Technology field with a specialization in Quality Assurance and Software Testing within several industries including Finance, Health, and Banking with Strong technical skills in development, analysis, testing, reporting, and documentation of commercial and enterprise applications.
• Experience in Software Quality Assurance and Testing (Manual and Automation using Mercury Products), Test Plan Formulation, Functionality, GUI, Performance and Regression Testing in Web Based Applications in different environments and different Browsers.
• Proficient in developing Test Plans, Test Scenarios, Test Cases and Test Reports.
• Strong knowledge of Software Development Life Cycle (SDLC).Performance Test Life Cycle, Scrum and Agile having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Experience in developing Test Cases by understanding and working with Use Cases.
• Participated extensively in Facets, HIPAA and Health Claims under Health Care Domains.
• Experience in FACETS and Confidential with various application involving sales and enrollment, claims processing, customer service and billing areas
• Experience in Confidential including Claims Processing, Pricing, Premium Billing, Membership, Providers, Authorizations, Benefits and Finance.
• Excellent expertise in automated testing tools like Quality Center, Load Runner and Quick Test Pro.
• Strong technical knowledge of QA Process.
• Strong skills using, installing, and configuring all components of Load Runner including VUGen, Controller, Analysis, and Load Generators.
• Developed and deployed test Load scripts to do end to end Performance testing using Load Runner.
• Created Single User, Base Line and Soak test scenarios by incorporating Goal oriented approach. Random pacing between iterations was introduced to get the desired transactions per hour.
• Analyzed the test results TPS, Hits/second, Transaction response time, CPU utilization using LoadRunner Analysis, various monitoring tools and prepared Test Reports.
• Analyzed various graphs including Database Resource Graphs, Network Monitor Graphs, User Graphs, Error Graphs, Transaction Graphs and Web Server Resource Graphs.
• Track defect and assign and resolve high priority issues without affecting project deadlines.
• Extensively used Wily Introscope and Dynatrace to analyze the system resources bottlenecks like Memory Leaks, CPU and Network Bottlenecks
• Good knowledge in various modules of Confidential Application including Provider module, Capitation Process, Premium Billing logic, Provider master, Vendor Master and Provider Contract Pricing.
• Excellent Documentation, Management and Presentation skills for the QA Project Team
• Profound insight to determine priorities, schedule work, and meet critical deadlines within budgetary guidelines.
• Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

TECHNICAL SKILLS:

Testing tools: LoadRunner, QTP, Performance Center, Test Director, Quality Center, HP Service Center, HP ALM

Programming Language: C,C++, SQL developer, TOAD

Operating Systems: MS DOS, Windows 3.1/95/98,Windows XP/NT

Web Technologies: HTML, XML, Java Script, VB Script

Office Tools: Microsoft Word, Power Point, Excel, Access

Web Browsers: Internet Explorer, Netscape Navigator, Mozilla

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Sr. Performance Tester

Responsibilities:

• Involved in Performance testing Confidential application upgrade from 6.1 to 8.1
• Tested various modules of Confidential including Claims Processing, Pricing, Premium Billing, Membership, Providers, Authorizations, Benefits and Finance.
• Intensive knowledge of Professional and Institutional Claims
• Prepared overall Confidential document which involves all the modules of XcelysDeveloped Test plan for the Business Testing Team based on the scope and time frame of the project.
• Created Test Case development, Defect Life Cycle and Risk Identification and Mitigation processes that being currently followed in the team
• Loaded requirements to Application Life cycle management(ALM).
• Analyze the business requirements and Developed test cases for the requirements and execute and document the results in ALM.
• Analyzed Throughput Graph, Hits/Second graph, Transactions per second graph and Rendezvous graphs using LR Analysis tool.
• Involved in scalability and bottleneck testing of application.
• Used WilyIntroscope for identifying response time and memory leaks during load tests.
• Validated data against Production and QA environments for the application.
• Involved in Functional Testing, Performance Testing, Smoke Testing, Regression Testing, Compare Testing, Data and Recovery Testing.
• Good knowledge on Provider module,Capitation Process, Premium Billing logic, Provider master, Vendor Master and Provider Contract Pricing.
• Written complex SQL queries in order to obtain results after the test execution.
• Retrieve XML files from Production environment and loaded to test environment.
• Reviewing Business specification documents.
• Enhanced the test scripts using Web HTTP/HTML protocol in Load runner.
• Designing and developing scenarios to test all modules of the application.
• Involved in generating scripts and handling Correlation, parameterization, transactionpoints, debugging and various other functions using LoadRunnerVugen.

Confidential, Alpharetta, GA

Sr. Performance Tester

Responsibilities:

• Identified and defined scope for Integration and System Testing.
• Performed load and performance testing on the web - application server using LoadRunner
• Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized.
• Generated Vuser Scripts in vugen to generate realistic load on the Server.
• Created Vuser scripts for multiple protocols like HTTP and Winsockets.
• Created worst case load scenarios using LR Controller to test the system stability and processes.
• Worked with ALM 11 for managing the scripts.
• Used LR Analysis tool to view Load test results and drill down to identify possible bottlenecks.
• Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
• Documented business process properties and developed test data for use in data validation.
• Created Load Scenarios Scheduled the 200 Virtual Users and Parameterized Vuser Scripts to generaterealistic load on the Server.
• Created test scenarios according to business requirements using performance center 9.52.
• Used Load Generators to generate load on multiple machines.
• Automated performance test scripts and verified the response time under different load conditions usingLoadRunner.
• Analyzed the test results TPS, Hits/second, Transaction response time, CPU utilization using LoadRunner Analysis, various monitoring tools and prepared Test Reports.
• Analyzed various graphs including Database Resource Graphs, Network Monitor Graphs, User Graphs, Error Graphs, Transaction Graphs and Web Server Resource Graphs.
• Track defect and assign and resolve high priority issues without affecting project deadlines.
• Extensively used Wily Introscope and Dynatrace to analyze the system resources bottlenecks like Memory Leaks, CPU and Network Bottlenecks
• Created worst case load scenarios to test the system stability and processes
• Used Site scope for monitoring the statistics like CPU usage, I/O, Memory.
• Wrote custom functions and programs to support the load testing efforts
• Monitored resources to identifyperformance bottlenecks, analyze test results and report the findings to the clients, and providerecommendation for performance improvements as needed.
• Generated performance graphs, session reports and other related documentation required for validation andanalysis
• Compared and analyzed actual to expected results and reported all bugs to the development team.

Environment: Load Runner 11, ALM 11,Quality Center, C,C++, MS Excel, Linux, Win 2003 server, Java, Performance center, Oracle.

Confidential, Rancho Cucamonga, CA

Performance Tester

Responsibilities:

• Tested various modules of Confidential (Claims Processing applications) which include but not limited to Membership, Providers, Authorizations, Benefits, Finance and Claims Modules.
• Good knowledge on Provider module - Provider master, Vendor Master, Provider Contract Pricing and Price schedule logic.
• Intensive knowledge of Professional and Institutional Claims (Including Interim Billing)
• Prepared Test plan based on business requirement document.
• Coordinated with the application team and database team to prepare the test data and other prerequisites.
• Identified and defined scope for Integration and System Testing.
• Used Quality Center to develop test cases, and executed them in test lab.
• Used Quality Center for tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Used SAPWeb protocol for recording the application.
• Implemented Parameterization and Correlation in VUGen Scripts
• Create Image and Text Verification checks in Vuser Scripts using LoadRunnerVuser generator.
• Configuring Run-time settings for VuGen, Controller and Performance Center.
• Created Load Scenarios in LR Controller and Scheduled the Virtual Users and Parameterized Vuser Scripts to generate realistic load on the Server
• Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
• Build scenarios using ALM 11.
• Used Controller to Launch 672 concurrent users to generate load from 15 different locations.
• Created Baseline transactions and resource utilization for comparative analysis against future releases
• Automated performance test scripts and verified the response time under different load conditions using LoadRunner
• Used Performance center to set up scenarios and tests.
• Generated Server Monitor statistics like CPU usage, I/O, Memory, Processes, Thread Counts, Bytes/Sec etc.
• Wrote custom functions and programs to support the load testing efforts, monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Generated performance graphs, session reports and other related documentation required for validation and analysis
• Generated performance graphs, session reports and other related documentation required for validation and analysis
• Compared and analyzed actual to expected results and reported all bugs to the development team.

Environment: LoadRunner 11.0, Performance center, Quality Center, QTP, HP Service test, .Net, Java.

Confidential, El Segundo, CA

Performance Tester

Responsibilities:

• Involved in gathering business requirements from the end users.
• Prepared test plan based on business requirement document
• Identified and defined scope for Integration and System Testing
• Hands on experience preparing Test plans, Automated Tests and Test Data and executing the same.
• Used Web(HTTP/HTML) protocol for recording the application.
• Design & development of Test cases and test scripts, ensuring all the functionality aspects are covered module wise and interlinkages with the boundary systems
• Implemented Parameterization and Correlation in VUGen Scripts.
• Worked with release PMs, application teams to understand the objectives, scope, timelines, user volumes, SLA’s and other relevant information of the application.
• Responsible for creating test scenarios using the Load Runner tool and generated Vuser Scripts using Vugen
• Generate the test scripts using VuGen for the identified business scenarios and enhance the same through correlation, parameterization and adding user defined functions
• Create Image and Text Verification checks in Vuser Scripts using LoadRunnerVuser generator.
• Coordinated with the application team and database team to prepare the test data and other prerequisites.
• After completed of the test used to pull the reports from Performance Center and analysed them further.
• Developed load model, calculated pacing by gathering required data.
• Extensively used Controller to perform and execute Baseline, Ramp-Up, Endurance, and Stress test cycles.
• Used controller to launch 500 concurrent Vusers to generate load using 5 load generators.
• Used Load Generators to generate load from different locations onto servers.
• Executed hourly Performance tests, Endurance Tests and Stress tests for this application.
• The Average CPU usage, Response time, TPS are analyzed for each scenario.
• Used LR analysis tool to view load test results and also to analyze the possible bottlenecks.
• Worked in integration of the given requirements and validated the data.
• Design Workbook Excel sheets with the results of the reports.
• Attend weekly net conference with the client, get the requirements and explain about the present process of the project.

Environment: LoadRunner 11.0, Quality Center, SOAPUI 3.5,QTP, HP Service test,.Net,Java,Jboss,Eclipse, Hudson,GIT,Maven,Linux.

Confidential, Hartford, CT

Performance Tester

Responsibilities:

• Analyzed Business Requirements document and Functional Design document
• Stress testing, Volume testing is done by Load runner.
• Extensively used Vugen for scripting.
• Load testing is done on servers for some applications to avoid bottle necks using Load runner.
• Monitored the run scenario using various monitors to identify functionality and performance issues including:database connectivity problems and system crashes under load.
• Used Quality Center for documenting requirements, view, modify requirement tree and converting requirements to tests.
• Worked on Facets Application with different modules including Claims, Billing and Provider.
• Wrote design steps, copied test steps, called a test with parameters, linked tests to requirements and automated manual testing.
• Automated performance test scripts and verified the response time under different load conditions using load runner.
• Used Load generator to generate load on multiple machines.
• Wrote custom functions and programs to support the load testing efforts.
• Worked on different types of applications for the same release.
• Prepared test accounts with the given parameters to execute the test cases.
• Perform User Acceptance Testing for the given new functionalities.
• Used Quality Centerfor defect management- adding defect, tracing changes and sending defect e-mail messages.
• Documented average response times,90% response times and reported them to the application team..
• Analyzed testing process by creating reports and graphs.
• Conducted User Acceptance testing (UAT)to validate the application, to check that the application properly reflects business functions and requirements.

Environment: Load runner 9.5,Quality Center, WinRunner, Test Director7.1, JSP, J2EE, XSL, XML, Linux, MS Word, Excel, Visio, Oracle 9i, and Windows NT.

Confidential, NC

QA Analyst

Responsibilities:

• Extensively used LoadRunner to perform Stress/Volume Testing
• Prioritized testing efforts based on release plan, analyze and interpret test results, finalize the test plan and get approvals
• Did Parameterization according the test script to the increase application speed for automation.
• Executed Average, Peak, Double Peak and Endurance Tests for this application.
• The Average CPU usage, Response time, TPS are analyzed for each scenario.
• Used Perfmon to capture the system statistics of the servers to analyze the impact of the load on the application.
• Configuring Run-time settings for VuGen, Controller and Performance Center
• Enhanced test scripts using user defined functions, parameterization and logical statements.
• Conducted database testing, extracted test data from tables by using database functions.
• Created Batch Scripts and performed batch testing.
• Prepared test status report and weekly status report.
• Analyzing the reports, Debugging of scripts.

Environment: Load Runner, Quality Center, Win Runner, Test Director, Visual Basic, C++, MS Excel.

Confidential

QA Analyst

Responsibilities:

• Involved with Analyses of Business Requirements, Test Planning, Test Development and Test Execution.
• Created the Test Cases on various forms of the application manually.
• Created test cases for each functionality and automated the test cases for Regression testing.
• Performed Functional and Regression testing on different platforms and Web browsers.
• Performed Functional Testing, User Acceptance Testing, Regression Testing, GUI Testing, Compatibility Testing and System Testing.
• Gather Test input data including Pre-condition, Test input, Test result and Test regression data.
• Developed Test Metrics on the weekly basis for senior management.
• Involved in documenting and reporting defects using defect-tracking system.
• Interacted with developers as needed to isolate the main cause of defects.
• Perform Regression testing to verify that bug fixes did not break some other parts of the system.

Environment: Windows NT, Visual Basic, Unix, SQL Server, Test Director 7.0, Ms-Office