PROFESSIONAL SUMMARY:

• Over 10+ years of professional experience in Quality Assurance and System Testing.
• Experience in Performing Manual and Automated Testing.
• Involved in Complete Software Development Lifecycle (SDLC) and Software Testing Life Cycle (STLC/QALC).
• Experience in testing Web - based / PC-based, Mobile Device, IVR and Client-Server applications on different environments.
• Knowledge of Card Processing, Banking/Mortgage, Financial, Insurance, Health Care sectors.
• Experience in using Mercury/HP Tools (UFT/QTP, HPQC/ALM, Win Runner, Test Director) and Rational Tools (Clear Quest, Clear Case), JIRA.
• Performed Black Box, White Box Testing.
• Analyzed business requirements and built scripts with different scenarios.
• Experience developing Test Plans, Test Cases, Test Scripts and RTM.
• Strong skills in using Smoke, system, Integration, GUI, Functionality, Regression, Configuration, E2E and UAT Testing.
• Ability to test backend applications and prepare test data using SQL queries/joins and PL/SQL statements.
• Specialized in testing UNIX/SunSolairs, WINDOWS and Mainframes environments.
• Experience with industry standard methodologies like Agile/Scrum, Waterfall, RUP (Rational Unified Process).
• Excellent team player and self - starter with proven ability to work independently and as part of a team with strong problem analysis and problem solving with interpersonal skills.

TECHNICAL SKILLS:

Operating System: Windows, Sun Solaris, HP UNIX, MS-DOS.

Testing Tools: UFT/QTP/Win Runner, QC/ALM, Test Director, Clear Quest, JIRA.

Languages: SQL, PL/SQL, TSL, VBScript, SQA BASIC and VB.

Database: MS SQL Server, MS Access, DB2 and Oracle.

Version Control Tool: Clearcase, PVCS Tracker, Visual Source Safe (VSS), Vignette.

Other Technologies: HTML, XML, .NET, ASP.NET, Java Servlets, JSP, WeblogicWebSphere, Mainframes and IIS.

Browsers: IE, Chrome, Firefox, Safari, Netscape Navigator and AOL.

Other Tools: TOAD, DB Visualizer, SoapUI, Beyond Compare, XML-Spy, FileZilla.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Sr. QA Engineer

Responsibilities:

• Developed Test Plan, Test Strategy, Scenario Matrix and detailed Test cases based on the user stories, Functional and Business requirements using the ALM.
• Set up test environments from the base line for different projects and modify data sets as per the test cases.
• Written scripts for data comparison between daily batches for settlement.
• Provided guidelines and support to the environment team for setting up QA environment.
• Co-ordinate and conduct meetings on defect review and management with the top management and multiple teams involved in the project.
• Created Functional, System, Regression and End to End test cases based off of Production functionality
• Provide extensive training to team on new tools and testing methodologies
• Was involved in Batch processing and comparing settlement files using beyond compare and preforming byte to byte comparison of each field.
• Was responsible to run daily transactions batch and pull data files for the team to validate against previous day.
• Calculated batch completion timing reports for windows v/s Aix jobs.
• Sent daily testing status to the project team on areas tested.
• Used Lexcel to simulate transactions for debit or credit transactions.
• Ran monthly billing jobs to produce Merchant Statement and validate the result.
• Used SQL queries to validate the exported data from multiple systems.
• Used Soup UI to test web services to validate response.
• Involved in Daily standup meetings to track progress.
• Used Putty to validate transactions and change different environment/point simulator to different environment
• Solo responsible to handle AMEX OptBue project which include multiple systems and environment
• Completed defect cycle using ALM and Jira.
• Worked closely with Product and UAT team and also gave training to UAT Team on the whole project and their applications.

Environment: /Systems: Stratus (Middle Ware), RTI, File Grabber, HP ALM, CIS (Customer Information System), Lexcel ATM Host Simulator, SQL Server, AIM (Account Implementation Management), OLA (Online application), Mobile Device Anywhere Enterprise, Confluence, JIRA.

Confidential, Buckhead, GA

Sr. QA Engineer

Responsibilities:

• Participated in daily standup call, User stories, Sprint planning, Retrospective, Test Strategies meetings.
• Reach out to Delivery Lead, SA, BA, Developer to get information about requirement, Use cases, TRs.
• Multitasking testing between many applications like PEGA CARES INTAKE and HRS (Healthy Returns System) Commercial Application and Military projects.
• Reviewed User Stories, Functional Requirement, Use cases and prepared Test Scenarios/Cases and mapped with RTM.
• Attended daily stand up meetings, weekly team meetings for enhancement, progress, and new key initiatives.
• Validated web services using Soup UI.
• Provided training to team for web service testing using Soup UI tool.
• Done mainframe testing to validate secure data.
• Used tools for Test planning, Defect tracking and Sprint planning like RQM, Clear Quest, Jira, Confluence.
• Performed Unit, Smoke, Functional, System, Regression, and Internal system integration, End to End testing.
• Participated in Data modeling meetings to understand table relationships and logical structure of the Database.
• Validated database data using SQL query in to Toad and SQL Server management 2012.
• Prepare Test Plan for PEGA CARES INTAKE and HRS application
• I was sole responsible for HRS testing: Prepared Test Cases, Execute them and logged defect and deal with it until close.
• Done CTI (Computer Telephone Integration) and performed IVR testing after successfully setup for CARES INTAKE application.
• Prepared Status Report Weekly and provided to the project management.
• Create evidence document for the test scenarios tested and presented demo to Business team.

Environment: Confluence, Jira, SQL Management, Toad, Soup UI, Json, API, JAVA, IVR, RQM, Mainframe, Browsers: Chrome, IE.

Confidential, Alpharetta, GA

Sr. QA Engineer

Responsibilities:

• Worked on multiple projects testing IVR system, PRM System and multiple websites on mobile devices, tablets and various browsers.
• Reviewed FRD, BRD and use case documents to prepare Test Cases and Test Plan.
• Prepared Test Strategy Documents for all projects.
• Used JIRA for Requirement, Test Plan, Test Cases and Defect track.
• Prepared IVR test cases using the different prompt flow chart. And executed them.
• Executed complex SQL query in Oracle and SQL databases to retrieve and validate data.
• Used Soup UI to test web services to validate response.
• Validated logs for the processed transactions that ran through different applications.
• Ran card transactions (PreAuth, Activation, Deactivation, Redemption, Posted, Pending) using different channels like VMS, OLS, UK, CL, and VRT.
• Validated CS (Customer Service) Desktop application for the transaction activities.
• Validated open loop and closed loop card application.
• PRM testing using homegrown MQ tool to post messages to PRM and validate the alerts in PRM UI and Oracle database. Prepared flat file data to post to MQ.
• Tested security of all Login and Secure pages within Kount fraud monitoring system that was integrated to certain applications.
• Multi tasking between multiple Applications and environments in a day.
• Performed regression testing with each code and application version changes.
• Helped team members and switched gears to finish task to meet deadlines.
• Performed UAT testing after functional and system testing done.
• Heavy Multi tasking by switching gears between multiple Applications and environments in a day to meet the demanding deadlines. Helped team members and to finish pressing tasks.
• Prepared QA Signoff document and provided Manager.

Environment: SQL Management, Oracle SQL Developer, Soup UI, Json,Putty, Filezilla, QC,ALM,JAVA, IVR.

Confidential, Bloomfield, CT

Sr. QA Analyst

Responsibilities:

• Performed System, Functional, Regression, Backend and Interface testing for SAE web application for different health care models.
• Reviewed BRD/FRD uses cases and prepare test scenarios, test cases and test scripts using QC/ALM and execute them in QC/ALM.
• Performed automated testing with QTP/UFT-Object repository, Checkpoints, Actions, Parameterization, Functions, Regular expressions, transactions, ObjectSpy, Function Library.
• Did initial data study of populations using valid inclusions/ exclusions criteria, and extracted valid data from different Schemas and tables using complex SQL queries as per defined data model.
• Validated assignment and match process by assigning members into two groups (Control and treatment) and executing store procedures.
• Weekly scheduled jobs were verified by using inclusion /exclusion criteria and any fall out members were verified with the database to see the correct reason of exclusion.
• Diagnosis codes: ICD9, CPT, HCPC, ICD9P, DRG were used to test models.
• The testing phase involved manual testing of all the web pages for different model functionality and its compatibility with different web browsers.
• Data validation testing, performance testing and regression testing of various models.
• Externalization of SQL: Validated production data in the Oracle database-using Toad.
• Previse testing: Did data validation to ensure required information from oracle database is passed on to the Mainframe system. Involves checking the bytes passed and format in which values are passed.
• Created functional, Regression and UAT test scenarios/cases for above models and prepared test data for test execution.
• Loaded test data into the database and test the models and validated the output. Wrote complex SQL queries using TOAD to perform backend testing.
• Used Soap UI to call RESTFUL web Services and validated XML using XML Spy.
• Logged defect in to QC/ALM and managed defect until issue resolved.
• Modified and updated test cases from previous release as per requirement changes for new release.
• Prepared data according to test scenarios and imported it into Oracle database.
• Tested COGNOS reports for Virtual Alignment Summary and Aligned Patient List Report.
• Prepared through test evidence as per QA process and presented the results to BA’s and higher Management for approvals.
• Extracted defect reports from QC/ALM and send to the management.
• Mentored new teammates on the procedures and helped in data preparation for execution of test cases.
• Lead the review of Test scenarios for each project release. Attended daily defect call with the team and provided status report to the manager.
• Working on multiple projects with aggressive schedule to meet the deadline.
• Prepared Status Report Daily/Weekly and provided to the project management.
• Create evidence document for the test scenarios tested and presented evidence document to management team.

Environment: Windows XP/8, Quality Center, ALM, UFT (QTP), SAE, TOAD, Oracle 9i, SQL Server 2005, Soap UI, XML Spy, Cognos Reports, Web Browsers (IE 9/10, Safari 5.x, Firefox9- 15, Chrome), Beyond Compare, MS-Office, XML.

Confidential, Columbus, GA

Sr. QA Analyst

Responsibilities:

• Reviewed BRD, FRD, use cases, and prototype and prepared test case for functional, system, integration and regression testing with requirement traceability using Quality center.
• Was involved in full QA life cycle like smoke testing, functional testing, regression testing, integration testing, black box and white box testing.
• Log defects in Quality Center and deal with it until closed status. Logged defects to change FRD and prototype to meet the business requirement and application changes.
• The testing phase involved manual and automation testing of all the web pages for basic business functionality and its relational compatibility to different web browsers like Internet Explorer 6, 7, AOL, safari and Fire fox 3.6.
• Interacted with business and technical analysts and developers to resolve technical issues.
• Prepared test cases for stored procedures in excel and imported to quality center 9.2. Executed the sproc test cases, and reviewed results in SQL Server 2005.
• As a part of backend testing verified results in LDAP, database and logs for any system failures.
• Used soapUI to check web service availability and its response.
• Used Metavante mainframe system for Account Management.
• Tested service request queue events, and audit events using SQL queries on SQL Server.
• Used QTP for GUI tests and tested GUI Standards of this application.
• Created Data Driven Test scripts for reading data from Data Tables and inserted Checkpoints, parameterization, Object repository, and actions using QTP.
• As per BR and functionality changes modified and updated test cases from previous release for new release.
• Worked individually and as a team in execution of test cases.
• Provided weekly build integration support by executing test cases and evaluating test result by maintaining of new/fixed bugs in QC.
• Prepared data for re-testing defects after every new build is deployed on the system.
• Modules worked:
• Login page, Home page, Customer, User, Service, Billing, Service Request Queue and Token.

Environment: : Quality Center 9.2, SQL Server 2005, QTP, LDAP, fileZilla, Windows XP/Macintosh, Web Browsers(IE,Firefox, Safari, AOL), C#,.NET, SoapUI, MS Office, beyond Compare, Vignette.