SUMMARY:

• Certified Project Management Professional with over 13 years of experience in Software Development, Quality Assurance, Testing, and Project Management
• Proven ability to deliver high quality products on schedule, per scope and under budget
• Proficient in managing various phases of SDLC, engineering process automation and defect prevention
• Expert at executing best practices of project management and agile project management methodologies
• Working experience in planning, coordination, and implementation of methodologies
• Expert at managing projects in both Agile and Waterfall environments
• Expert at driving the adoption and enforcement of Scrum rules and removing impediments
• Excellent knowledge of QA principles, ISO standards, and SEI SW CMM
• Strong analytical, problem - solving, project management, and decision-making skills
• Experience in managing and working with geographically dispersed teams
• Experience in variety of industry domain like Banking, Finance, Healthcare, and Telecommunication

CORE COMPETENCIES:

• Strategic / Tactical Planning Project/Quality Management Solid Leadership Skills
• Team Building and Coaching Onsite/Offshore team management Agile Methodology

KEY TECHNICAL COMPETENCIES:

Tools: Quality Center, Selenium, QTP, Win Runner, Load Runner, and Rational Purify

Scripting: Java Script, VBScript, and Test Script Language

Operating Systems: Windows 7, 8, 8.1, 95, 98, 2000, 2003, 2008, 2012, NT, and XP

Languages: Java, C, C++, C#, Visual Basic, XML, XSL, and HTML

Databases: SQL Server 2008, 2010, 2012 and Oracle 9i

Reporting Tools/Packages: Crystal Reports, Business Objects, and Visual Studio 2012

Virtualization: VMware ESX

Software: MS Project Plan 2010, MS Office 2010, MS Front page, and MS Power Point

Telephony & Networking: Cisco Unified Media Capture Platform, Cisco MediaSense Recorder 8.5

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Senior QA Specialist/Supervisor

Responsibilities:

• Prepared test plan to identify test strategies and resources
• Managed multiple projects and performed test effort estimation and size
• Managed project timelines, milestones, resource allocation, and tracked project deliverable status
• Collaborated with product owner and development team for system functionality
• Resolved project issues and managed changed requests by coordinating with Change Control Board
• Identified and assessed risks, created Risk Matrix and designed mitigation/contingency strategies
• Was actively involved with various project management knowledge areas like communication, scope, schedule, cost, quality, risk and stakeholder management
• Communicated project status to the stakeholders and coordinated in obtaining acceptance of the project
• Controlled activities to ensure deliverables were completed on time, under budget, per scope, and with approved quality
• Managed, mentored and provided guidance to the team
• Reported team progress, status, and metrics to management
• Managed all QA environments and coordinated release schedule with deployment team
• Implemented framework for automation testing and automated release acceptance and regression sets of test cases using Gherkin scripts
• Promoted defect prevention through Root Cause Analysis
• Planned, developed and implemented the research of improved testing standards, processes, and tools
• Complied with Health Insurance Portability and Accountability Act (HIPAA) and coordinated PHI audits
• Documented lessons learned and conducted project closeout activities
• Managed and archived project artifacts using Rally and JIRA

Environment: Java, Visual Studio 2010, Rally, JIRA, MS SQL Server 2012

Confidential, Alpharetta, GA

Senior QA Lead/Scrum Master

Responsibilities:

• Developed test plan to identify test strategies and resources
• Defined test scope, activity estimates, durations and overall test strategy
• Managed test plan, test cases, test execution and defects using Quality center
• Developed and published standards, processes and procedures related to quality and testing
• Played an active role in the continuous process improvement, identifying root causes and corrective measures to constantly improve the quality
• Mentored and provided guidance/opportunities to team members to expand their capabilities and skills
• Monitored the performance of SQL server using SQL Server Profiler to analyze slow running queries
• Drove test automation effort by creating automation scripts using in-house tool Regression Automation Framework tool (RAF) to maximize reusability
• Worked on Story grooming and design reviews
• Identified, tracked and mitigated risks by creating thorough contingency plans
• Participated in scrum ceremonies, such as daily standups, sprint planning, story demos, and retrospectives.
• Participated in scrum of scrum meetings to update project status to senior management.
• Experienced in setting up systems security, configuring firewalls and setting up Key Management servers
• Managed multiple testing environments with various flavors of Operating systems and browsers
• Managed foreign language testing environments like Korean and French
• Managed a team of four Senior Quality Analysts and performed appraisals of the team members
• Responsible for end to end Functional, Automation and Performance Quality Assurance activities
• Involved in Risk management, Change management, and maintaining Issue logs

Environment: Quality Center 10, Java, C#, Visual Studio 2010, SQL Server Profiler

Confidential, Atlanta, GA

QA Lead/Project Coordinator

Responsibilities:

• Prepared test plan to identify test strategies, resources and performed test effort estimation
• Reviewed requirements for testability and helped the team to understand the requirements
• Created engagement level metrics and tracked them
• Managed project timelines, milestones and resource allocation using MS Project 2010
• Collaborated with product manager and development team for system functionality
• Managed test plan, test cases, test execution and defects using Quality Center
• Coordinated efforts between offshore test team and onsite product development team
• Reported QA team progress, status, and metrics to management
• Created and executed automation test scripts using Selenium IDE and RC

Environment: Quality Center 10, RequisitePro and IBM Tivoli Configuration Manager

Confidential, Menlo Park, CA

Senior QA Engineer

Responsibilities:

• Collaborated with product manager and development team for system functionality
• Developed test cases, scenarios, and conditions to validate functionality of Open Auction application
• Performed various types of testing, such as functional, regression, GUI, and System Integration
• Created and executed automation test scripts using Selenium IDE web application testing utility
• Documented, logged and tracked defects and test results using VersionOne and FogBugz
• Tested application security features, including session expiry, passwords, and compatibility across multiple browser types and also verified database test results using Toad for Oracle
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes
• Attended defect report meetings and presented progress updates
• Interviewed candidates and assisted in hiring for QA positions

Environment: VersionOne, FogBugz, Toad, Java, Oracle 9i, and Selenium IDE

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Planned and implemented business quarter-end support activities
• Clarified client requirements and project objectives, via feedback sessions and meetings
• Gathered business needs and translated them into written requirements and technical specifications
• Developed and executed test plans to verify system integration and functionality
• Created requirements and use cases using RequisitePro

Environment: Quality Center, RequisitePro, Java, Siebel, and Oracle 9i

Confidential, San Jose, CA

QA Engineer

Responsibilities:

• Actively contributed in QA planning, coordination and implementing QA methodology
• Prepared test plans, developed test cases and regression suites to validate functionality of the application
• Used Quality Center for gathering requirements, planning tests, analyzing results, and managing defects
• Worked closely with Business teams and participated in Business Acceptance Testing (BAT)
• Was the Point of Contact for User Acceptance Testing (UAT) and deployment

Environment: Quality Center, Toad, Business Objects, Java, Siebel, and Oracle 9i