PERSONAL SUMMARY

• An IT senior programmer professional with technical/business analyst/leadership experience.
• Has a successful track record as a self - starting, analytical, and hardworking professional.
• Works well in a team environment or independent when needed.
• Provides clear communication to senior management and high performance solutions to customers.
• Resolves complex problems that may require in-depth research and interpretation.
• Drives resolution/workarounds in a timely manner, to minimize customer impact.
• Collaborates with other technical teams and/or vendors to help resolve issues.
• Has received several work recognition and awards.
• Manages and leads programmers and consultants for clients and projects.
• Manages onshore and offshore programmers on projects.
• Provides excellent written and verbal communication skills.

TECHNICAL SKILLS:

Languages: COBOL, JCL, CICS, Micro Focus COBOL, Microsoft Visual Studio, HP-Unix Shell Scripting, PL/SQL, PL1, Visual Basic, PowerBuilder, InfoMaker, SAS

O/S: IBM Z/OS, IBM S/390, MVS, VM, HP-Unix, Windows

Database: DB2, VSAM, MS SQL Server, Oracle, Relational Database Design, IBM IMS DB, Microsoft Access, IDMS, MQ, WebSphere, Lotus Notes

Tools: /Misc. Microsoft Office, Endevor, Expediter, Mainframe Utilities, Easytrieve, Platinum Utilities, QMF, SPUFI, File-Aid, Intertest, Exceed, VSS, TFS, ADW, Unicenter, Control-M, Business Objects, ChangeMan

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consultant / Programmer/Analyst / Application Tester

Responsibilities:

• Served as senior consultant and application tester to Unified Grocers (a grocery conglomerate).
• Migrated code and data from an existing IBM mainframe platform to a new Windows platform.
• Resolved, coded, and validated Micro Focus COBOL/JCL fixes for all encountered issues.

Environment: Micro Focus COBOL, MS SQL/Visual Studio, VSAM, JCL, SORT, Easytrieve, and TFS.

Confidential, Chicago, IL

IT Supervisor ( ) / Application Team Leader

Responsibilities:

• Brought in as senior technical consultant through Confidential .
• Helped in merging purchased Oklahoma systems into Confidential Claim systems.
• Converted to full-time Team Leader for automated Confidential claims application.
• Provided 24x7 coverage for batch/online issues, including notifications to senior management.
• Partnered with various business customers and IT SMEs to prioritize new initiatives and projects.
• Completed 100+ business design, technical design, and test case documents for assigned projects.
• Coded 35+ new programs and modified 400+ existing programs using both online and batch.
• Coded 20+ new jobs and modified 150+ existing jobs for various projects.
• Served as IT Lead Leader on several small to large projects, while collaborating with other teams.
• Promoted to Claims Production Support Supervisor.
• Logged and tracked production customers defects and the remediated of their issues.
• Managed, coached, and mentored staff of 7-15 team members on projects and day to day operations.
• Facilitated Root Cause Analysis that eliminated repeat issues by 50% annually 2014 and 2015.
• Triaged issues with other technical teams/vendors and provided hourly statuses until resolved.
• Reviewed, approved, and sent notifications of IT Claim/ Corporate infrastructural changes.
• Reviewed and approved timesheets, time off requests, and other personal requests.
• Met weekly with team about Confidential, Claims, and team announcements and assignments.
• Reviewed weekly with team regarding encountered malfunctions and their resolutions.
• Met with staff members monthly to review their performance goals and provide coaching feedback.

Environment: COBOL, CICS, JCL, VSAM, MQ, DB2, Endevor, IBM Z/OS, Easytrieve, and Intertest.

Confidential, Northbrook, IL

Senior Consultant / Business Analyst

Responsibilities:

• Served as technical/business consultant in the merging of purchased insurance company claims into Allstate’s back office systems.
• Interfaced with business/technical users and performed requirement gathering, analysis, design, and completed report changes.
• Completed the business design and technical design documents for the new and existing DB2 reports.
• Documented and mapped new Business Objects reports to Allstate’s existing DB2 tables.
• Created 10 new Business Objects reports.

Environment: DB2, COBOL, JCL, Endevor, IBM S/390, and Business Objects.

Confidential, Elk Grove Village, IL

Senior Programmer Analyst

Responsibilities:

• Served as a senior programmer analyst in the maintenance, redesign, and 24x7 production support of their Passenger Revenue Accounting System.
• Performed full life cycle development tasks.
• Interfaced with business and technical users, gathers business requirements, and performs requirement gatherings, analysis, design, and report changes.
• Modified several mainframe programs and jobs.
• Reconciled, balanced, and audited ticket revenue from United and other partnered airlines.

Environment: COBOL MVS, JCL, DB2, Expediter, IDMS, Panvalet, File-Aid, and IBM S/390.

Confidential, Hoffman Estates, IL

Senior Consultant

Responsibilities:

• Served as a technical consultant for Ajilon Consulting in converting their mainframe and midrange claim applications to be HIPAA-compliant with Medicare.
• Redesigned and automated many manual processes and procedures for their Medicare claims processing.

Environment: COBOL, DB2, CICS, JCL, ChangeMan, and IBM S/390.

Confidential, Northfield, IL

Senior Consultant

Responsibilities:

• Served as a technical consultant in developing, coding, and 24x7 supporting of Kraft's distribution, warehouse, logistics, and transportation data warehouses.
• Performed full life cycle development tasks.
• Interfaced with business users and DBA’s, gathered business requirements, and performed high-level and detailed system designs.
• Developed and maintained new programs and scripts that extracted data from DB2 tables, transformed, and then loaded the data (ETL) into partitioned Oracle tables.
• Coordinated the scheduling of new mainframe and distributed jobs using Control-M.

Environment: Oracle 8i, HP-Unix 11, DB2, COBOL, JCL, SQL*Loader, Syncsort, Endevor, Control-M, IBM S/390, and Business Objects.

Confidential, Northbrook, IL

Senior Consultant

Responsibilities:

• Participated and served as a technical consultant for Confidential Management Consultants in the merging of another insurance company’s purchased policy data into Allstate’s Billing Systems.
• Designed, developed, enhanced, and tested online/batch programs in their Billing Systems.
• Wrote detailed functional and design specifications and test plans.
• Participated in high-level meetings.

Environment: COBOL/370, DB2, CICS, Intertest, Micro Focus COBOL, PL1, IMS DB, JCL, Endevor, and IBM S/390.

Confidential Company, Northbrook, IL

Senior Consultant

• Served as a technical consultant for Confidential Corp. in the enhancing, maintaining, and 24x7 supporting of a very large online/batch distributed Accounting System for the Investment Department.
• Assisted with the conversion of their old mainframe data to their new client server environment.
• Performed full life cycle development tasks, which included the development of program specifications and code walkthroughs.
• Helped with the planning, coordinating, and executing of several month-end and year-end closings of the Accounting books.
• Coordinated the scheduling of new jobs on UNIX and MVS through Unicenter.
• Led a development team in several projects.
• Developed, enhanced, and supported several PowerBuilder applications and InfoMaker reports.
• Interfaced with business users and DBAs, gathered business requirements, performed high-level and detailed system designs, and wrote detailed functional and design specifications.

Environment: Oracle 8i, HP-Unix 11, PowerBuilder, InfoMaker, DB2, COBOL II, JCL, IBM S/390, VB, and Lotus Notes.

Confidential, Oak Brook, IL

Senior Consultant

Responsibilities:

• Served as an independent technical consultant in the creation of Confidential ’s new Inventory Maintenance System.

Environment: DB2, COBOL II, IMS DB, PL1, JCL, Endevor, and IBM S/390.