SUMMARY:

An enthusiastic engineer with an open to learn and can do attitude having 8 year's work experience in various domains in the areas Telecom/Software Quality Assurance,, Debugging, analyzing, root causing and fixing issues on projects concerned with software's and firmware's for consumer electronics industries. Always looking forward for an opportunity to learn, contribute and grow.

COMPUTER SKILLS:

• Computer hardware Maintenance & Installation, WinXp, Win 2003 Server; software installations.
• Windows XP troubleshooting, network planning and implementing
• Professional skills MS Office (Word, Excel, Power Point), Internet & applications.
• Microsoft Outlook

WORK EXPERIENCE:

Software Quality Assurance Engineer

Confidential

Responsibilities:

• Collaborate on test case creation for new Confidential digital devices with focus on Wi - Fi and 3G/LTE technologies.
• Executing cases and provide detailed status reports.
• Investigating and troubleshoot software technical issues found during software testing and consult with Dev teams to engineer solutions and fixes.
• Report new software bugs using JIRA system and update already opened ones with new logs.
• Working with design UI/UX team to deliver best customer quality.
• Collecting and analyze many different types of log files using several different recording tools.
• Providing detailed status reports for management and executives.
• Identifying process improvement needs and develop solutions and procedures, including the use of programming and scripting automation, to improve test efficiency
• Design, write and execute test cases for new app.’s features.
• Working closely with SDET to test and new automation tool and providing feedback on new features by creating SW tickets.
• Fill understanding with software development life cycle.
• Participate with launch meetings.
• Working closely with product managers attending launch reediness meetings with program managers and provide call outs and product test progress as well as launch blockers.
• Attend sprint planning and prioritize issues.
• Platform weekly planning meetings and raise call-out issues for each team.
• Creating release metric dashboards for each release to track issues.
• Initiating Bug bash for each release.
• Active on-call post launch testing
• Active member in App. design specs. reviews meetings.
• Leading 3rd party contactor teams to create new set of test cases, conduct daily.
• Design test plan strategy for owned features.
• Lead crew of 4 engineers to execute different daily test plan.
• Debug traces for possible issues and report defects.
• Creating travel test plan for every device stage testing and following up with technical managers regarding SW release dates.
• Travelling whenever requires to marketplace to conduct SW testing.
• Troubleshooting Confidential devices’ Wi-Fi/WAN issues that are escalated by customers and perform log analysis and provide customer service representative with resolution.
• Working with global team to ensure deliver internationalization deployment.
• Responsible to write extensive wikis for on-boarding and training new hire

Filed Quality Engineer

Confidential

Responsibilities:

• Preformed regression test cases cycles for new software version in lab.
• Collected SIP logs on daily basis using Wireshark tool for issues found in software in lab with changing network parameters.
• Using automation tools to run test cases
• Investigate logs for SIP protocols. RTP, SIP for difference features such as Video quality, Audio quality, Presence and conference calls, voicemail.
• Performed regression test on VOIP app. and file new bugs.
• Attended daily meeting with product manager and reported daily issues found during the test.
• Worked with software developer to resolve launch blockers.

Sr. LTE Modem Test Engineer

Confidential

Responsibilities:

• VoLTE Testing and IMS messages analysis.
• Performing Confidential 2G & 3G extensive Validation Field Test Plan that includes all 3GPP test cases for 3G,2G features.
• Great experience with Linux automated tests.
• Modem and AP Flashing using Confidential tools.
• Performed walk testing in Malls for indoor PS performance.
• Performed Low level flashing using JTAG procedures.
• Performed daily LTE/ Confidential / GSM protocol mobility testing.
• Trained on using Nemo - Invex / Nemo - Analyze testing logging, script writing configuring server for CS and PS performance and report generating.
• Executed regression testing for daily patches and bug analysis.
• Documented new bugs supported with logs and detailed explanation for reproducibility..
• Joined task-force team who deployed to resolver launch blocker in Latin America.
• Performed operator certification ADAPT test (T-Mobile)and 10766 for (AT&T)
• PS performance testing and analyzing using 3rd party server (Spirent Datum Servers/ Application) mobile and PC.
• Modem logging using Confidential logging tools and Xcal-M for referenced devices.
• Daily responsibility of flashing new Software for daily regression testing.

Quality Assurance Engineer

Confidential

Responsibilities:

• Executed carrier (CDMA network operator) test cases for field interoperability (FIT) and performance for voice, data (1XRTT, EVDO & LTE) and many other features.
• Executed carrier on different air interfaces GPRS/EGPRS/ Confidential .
• Implemented Field tests (modem handovers, navigation tests) for CDMA carrier devices.
• Participated in launch team for high-end devices.
• Daily execution for checklist tests cases.
• Supported and resolved customer report issues by visiting site, collecting details and analyzing issue.
• Worked with development teams towards resolution of issues reported during field testing.
• Performed drive test to gather data for performance comparison of voice and data calls.
• Captured logs to find out any issues during voice call, data call using.
• Implemented power consumption tests and test Battery usage life.
• Found issues with application using thorough test cases.
• Executed sound path regression test for different devices.
• Deployed to different markets to perform network testing for new devices.
• Done OTA for new device on different carriers.

RF Optimization Engineer

Confidential

Responsibilities:

• Used ACTIX (Analyzer/Spotlight) for post-processing of data collected using TEMS/Agilent.
• Used MapInfo to generate drive routes for SSV/Cluster/IRAT/IFHO/re-drives.
• Generating GNG and Manual reports as per client's requirements.
• Confidential Experience with the different RAB services (CS, PS, HSDPA, EUL) Experience optimizing network using statistics.
• Problem identification using L-3 messages and Uplink Downlink measurements.
• Monitored KPI's like Access failures, Call Drops, Application Drops and RX power.
• Identified areas with coverage holes and suggesting polygon carves.
• Performed cell designation, neighbor scrub, generating CR for missing neighbors or changes in parameters.
• Recommended changes in Antenna Azimuth, Tilt and height, TX Power based on the analysis.
• Recommendation (Azimuth, Power, Tilt, Cell/Node/RNC Parameters) as per drive test data/Terrain to meet Agreed KPI.

Team Lead

Confidential

Responsibilities:

• Supervised Teams among south central region (Arkansas/Texas/Oklahoma Confidential projects).
• Distributed drive test plans.
• Managed daily schedule from Confidential engineers.
• Created new work space TEMS/Agilent according to client’s requirements.
• Technical support and remote troubleshooting for field test engineers during testing.
• Was responsible on inventory tracking, design, maintain and updated equipment tracking data-base and tools and licenses on daily bases.
• Was responsible on technical training for new hired engineers.
• Was responsible on daily reporting with to stakeholders with completed data.

Field Engineer

Confidential

Responsibilities:

• Performed stationary and mobility testing using tools such as, TEMS, Agilent, QXDM and on Confidential, and GSM networks in the field.
• Worked with Confidential SGH-A737, Sony Confidential W995, SierraWireless, 3GS/4 test UE's in the field.
• Performed case specific tests for Handovers, IRAT, IFHO, Ping Tests Multi RAB and channel switching services, also; Conduct Scanner drives.
• Worked on DAS Networks in LTE (Metro PCS project) to perform signal measurements.
• Identified and reported issues like swapped feeder, low throughput, missing neighbors to UTRAN.
• Coordinated with Confidential engineers to resolve issues with identified sites.
• Local gov. trainer ICMA (International City Management Association)
• Iraq Wide Program officer IRD (international relief and development)