SUMMARY:

• Highly accomplished and +15 years experienced SAFe 4.0 certified Leader in Practice / Account / Program Management for companies in various industry sectors. Possess experience in project and program execution and management
• Quality Engineering Transformation - Transform organizations from traditional Models to a DevOps, Agile Model in a managed and metrics driven framework. Transformed teams from a Quality Assurance to Quality Engineering
• Implemented the Quality Engineering Roadmap transformation in Agile and played the role of a Product Owner, Scrum Master & groomed the Release Train Engineer
• Part of team to present a white paper on continuos testing
• Enabled value stream automation involving multiple technologies to ensure the execution of enterprise test cases in the CI/CD pipeline - .Net, Java and Mainframe technologies
• Proven skills in defining an enterprise wide test strategy & vision, building high performing teams and directing the efforts of cross-functional teams and cross-discipline resources towards achieving business objectives
• Significant experience in the following industries: Manufacturing, Automotive, Visual Computing & Graphics, Media & Information, Storage & Networking, Architectural, Retail & Hospitality, Healthcare, Insurance & Banking & Financial
• Efficient implementation of On Demand implementation of Authentic Metrics Dashboard & Demand / Capacity & Utilization forecasts in complex programs
• Adept at quickly and effectively resolving pressing issues with a deliberative and strategic approach, while consistently identifying and deploying insightful and cost-saving process improvements
• Always on schedule and under budget, able to prioritize multiple tasks while effectively achieving and exceeding program, practice & organizational goals
• Integral part of pre-sales activities, creating / reviewing and presenting proposals, statements of work, and case studies to clients across various domains
• Implemented & Managed multiple test centers of excellence (COE) / managed test center’s (MTC) and overseeing all testing / quality assurance operations, including re-badging exercises
• Adept at test consulting - performing gap analysis and roadmap definition for new / existing accounts
• Trained Internal Auditor with practical ISO 9001 / SEICMM L 4 implementation in an organization

CORE COMPETENCIES:

DevOps and Agile transformations, Mobile, Automation and Performance Strategy Operational Excellence Fostering Agility & Innovation Strategic Planning Process Consulting Project / Practice / Program Management Training and Development Documentation System Implementation Data Management

TECHNICAL SKILLS:

TECHNOLOGY: Airlines & Aviation, HealthCare, Trading, Insurance - Annuities, Information Management, Securities Lending, Insurance, Customer Relationship Management, Elron Firewall, Hotel Reservation System, Content Management, Network Traffic Management, Networking, 2D/3D Graphics, Data Analysis & Visualization (Visual Computing), Supply Chain Management, Hierarchical Storage Management, Design & Drawing & Facilities Management, HealthCare Diagnostics

Languages: Automation Scripting, Java (Java Scope), C (C-Cover) Unix Shell Scripts.

Middleware: IBM MQSeries.

Databases: Oracle, SQL Server.

Operating systems: UNIX, Windows, Unix, AIX, Sun Solaris

Testing Tools / Utilities: UFT, TFS, Selenium, Silk 2.14, Quality Centre 11, Rational Test Manager, Win Runner 5.0, Load Runner 7.0, SQL, MS Access, MS Project 2010, Astrasite Manager, C-Cover, Requisite Pro 2000, Clear Quest 2001a, Clear Case LT, Test Track Pro 3.0, RoboHelp 4.0, PerfMeter, Java Scope, J-Unit, Bounds Checker, Purify, AutoCAD V 12, Visio, MS Office 2013

CI-CD tools: Agile Central, GIT, Visual Studio, Endeavor, Jenkins, Maven, TFVC, Compuware, Topaz, UrbanCode, uDeploy, TFS Release, CA RA, Cucumber, UFT, CADevTest, Topaz, Expediter, Liquibase, Ansible, DockerHub

PROFESSIONAL EXPERIENCE:

Confidential, Edison, NJ

Engagement Director / Onsite Practice Lead / Transition Manager

Responsibilities:

• Part of leadership team and Onsite Practice Lead, guiding teams to strategize for growth - go digital and improve client experience
• Part of the Client QA Leadership Team and responsible for the engagement
• Leading a 350-member team to deliver Quality Engineering activities in an Agile environment
• Developed a Shift Left and a Time to Market strategy to address client goals
• Transformed Organization from Quality Assurance to Quality Engineering
• Developed the Roadmap to include Epics, Themes and Features to be implemented
• Played the role of a Product Owner and Scrum Master
• Part of Release Train and groomed the Release Train Engineer to run the Scrum of Scrum Meetings
• Helped enable the team to implement Agile Processes and develop the foundation Quality Engineering to be successful for DevOps and CICD
• Currently a Transition Manager for an account in the Energy and Utilities space for testing and development streams

Confidential, Bridgewater, NJ

Engagement Director / Project Manager

Responsibilities:

• Part of project management team as a Scrum Master, guiding teams to deliver for the program, including sprints
• Responsible for the traceability of development artifacts for around 4000 top level work items involving multiple teams
• Responsible for improving the availability of instruments and their usage across the development team for a module
• Responsible for managing the delivery of the interim builds and major releases to the reliability group
• Coordinating trouble shooting of software, hardware and firmware issues for the reliability team
• Part of the Client QA Leadership Team responsible for engagement financials, client relationship & delivery in an outcome based model focused on KPI’s and CPI’s
• Contributed to a DevOps pilot platform to improve time to market and controlled delivery
• Generated a Confidential savings of $ 1.9 Mil in the first year of inception

Confidential, Cincinnati, OH

Engagement Manager

Responsibilities:

• Responsible for setting up an onsite - offshore model for client in Bangalore to demonstrate the same
• Implemented a skeleton framework for the testing lifecycle including integration of TFS and Quality Center
• Contributed to Pre=Sales for multiple new clients

Confidential, Tempe, AZ

Sr. Manager

Responsibilities:

• Part of the Leadership Team in the Quality Management Office
• Implemented & improved the end to end testing framework
• Improved resources efficiency by 27% within six months and achieved a demonstrated savings of close to 1 Million Dollars Annually
• Involved in Capital Planning, Budgeting, Resourcing, Performance Reviews, Hiring and setting the goals for team to achieve organizational goals

Confidential, Charlotte, NC

Sr. Manager

Responsibilities:

• Trusted Advisor to Senior executives in improving the efficiency and effectiveness in the enterprise testing program
• Implemented test COE for the organization - Streamlined operations and improved efficiency of testing at an enterprise level by well over 40%. Improved utilization and capacity to over 45 %
• Was delivery in charge and support to BD for a large financial account of $ 16,000,000 and 200 Associates

Account Delivery Manager

Confidential

Responsibilities:

• Turned around the account from a chaotic mode to successful program in under 3 months. Led a team size of 50

Practice / Delivery Head

Confidential

Responsibilities:

• Launched and developed testing practice for Fortune 500 Company, generating run-rate of $1,000,000 in the first year. Successfully built out and developed local team of 21 team members for near shoring effort

Account Testing Manager

Confidential

Responsibilities:

• Transformed the organization from a staff augmentation mode to a shared services testing model to prove benefits to clients, leading team of 35 and over & a revenue of $ 2,000,000
• Managed relationships, identified need, and delivered proposals to various clients. Upon acceptance, ensured quality installation and administration of outlined services

Test Manager / Deployment Manager

Confidential

Responsibilities:

• Developed and implemented large-scale managed test center of close to $ 5,000,000 overseeing all quality assurance operations and deployment responsibilities
• Coordinated and led team of 55 geographically dispersed members, overseeing quality testing, managing professional development for the team, and implementing process improvements to deliver high quality service efficiently
• Defined processes, tracked metrics, and managed overall test framework to meet agreed upon milestones.
• Managed all roll-outs and effectively maintained relations with all top-tier client stakeholders