SUMMARY:

• I’m a Certified Software Testing professional with over 8 years of experience in QA/Software Testing industry.
• I have hands - on experience in Manual & Automated Testing on various operating systems and environments and I’m currently available for any position within the Quality Assurance/Software Testing arena.
• Over 8 years of experience in Software/QA/Manual/Automation Testing industry developed in various Linux/Windows platforms in Web-based, Client Server, Mobile apps/devices, built on various stacks
• Strong hands on Exploratory Testing, Functional (positive & negative) Testing, Integration Testing, End to End Testing, Smoke Testing, Regression Testing, Mobile Testing, Cross-browser/Cross-platform Testing, Boundary Analysis/Testing, Database Testing, CMS Testing, Usability Testing, Accessibility Testing, UAT Testing, Globalization Testing, Beta Testing, Production Testing/Support, etc.
• Always proactive in implementing and improving processes in SDLC for more efficient and seamless delivery.
• Expert with Testing Methodologies, Test Plans, Test Case & Test Script creation, and Defect Remediation and Reporting process
• Experienced testing Web & Mobile apps for domains like Online Banking, E-Commerce, Retail, & Digital Media domains
• Very organized and strong attention to detail with the ability to meet deadlines
• Great productivity in working with teams and flexible to take independent responsibilities with minimal oversight
• Good Documentation and Process Management skills with ability to effectively understand Business Requirements and translate into various QA Artifacts

PROFESSIONAL EXPERIENCE:

QA Lead

Confidential, NY

Responsibilities:

• Work closely with Front end & Back end Devs, PMs, BAs, Solution Architects, Technical Architects, DevOps Engineers, QAs, & Product manager.
• Attend Backlog Grooming, Sprint Planning, Sprint Review, Sprint Retrospective, Bug Triage, Daily Standup, Scrum of Scrums, & other project related meetings
• Work and test very closely with the QA team to assign tasks/work, mitigate issues, concerns, blockers, provide guidance on best test practices and standards
• Review User stories to make sure it meets Definition of Ready (DoR) p, & prior to closing User Stories make sure it meets DoD (Definition of Done)
• Analyze User Stories & Acceptance Criteria and write Gherkin Scripts and automate them to our BDD test automation framework utilizing Selenium Web driver with Python
• Test our app on latest IE, Fire Fox, Google Chrome, & Safari on both Mac & Windows. Test on both iOS & Android platforms on various iPhones, iPads, Nexus & Galaxy mobile devices & tablets
• Utilize Jira for project & defect management
• Test for functional (positive & negative scenarios), non-functional, visual, accessibility, responsive, edge cases, system testing, integration testing, & regression testing to make sure all the acceptance criteria pass
• Manage, guide, & track activities during build deployments and releases
• Work on multiple projects simultaneously with efficiency and ease
• Create Test Plans and Test Strategy to ensure proper testing and coverage is done in a timely fashion
• Excellent communication skills both verbal & written.

Senior QA Analyst/Lead

Confidential, NY

Responsibilities:

• Worked in a full Agile/Scrum environment and attended Sprint Planning, Sprint Review, & Sprint Retrospective meetings for each Sprint.
• Analyzed User Stories & Wireframes to create comprehensive and robust Test Cases using ALM.
• Performed Smoke Testing, Functional Testing (positive & negative), Non-functional Testing, Browser Testing, End to End Testing, and Regression Testing on the AUT.
• Reviewed Test cases for other QA members and guided them in testing approach and efforts.
• Used Serena for User Story tracking and to provide test estimates and progress on User Stories.
• Logged, tracked, verified, & closed defect using ALM.
• Gave a Demo at the end of each Sprint to the whole team explaining the new functionalities that were developed and the business impact it has.
• Led demos and training sessions on the application to other Confidential employees
• Represented the QA team on the Project and kept excellent communication with Business Analysts, Developers, & Project Manager.
• Attended project meetings, gave status update to upper management and managed offshore team.

QA Engineer

Confidential, NY

Responsibilities:

• Analyzed wireframes, psd, and FSD to get a solid understanding of the project
• Downloaded and installed builds from App Builder server and using XCode on iOS devices.
• Performed Functional (positive and negative), Non-Functional, Smoke, Interruption, Network, Installation, Cross-Platform, End to End Regression, and Live testing across iPhones: 4S, 5, 5C, 5S and iPads: 2, 3, 4, Mini, and Air running on iOS 6.1.3, 7.0.4, and 7.1 (beta).
• Logged defects by providing easy to understand steps to reproduce, snapshots, videos, and logs. Tracked defects by following up with developer comments and status changes. Verified and closed tickets assigned to me on Jira.
• Using Perfecto Mobile, created and enhanced automation test scripts which ran against numerous iOS mobile devices.
• Excellent communication with QA Manager, QA Lead, Project Manager, Developers, and team members to ensure everyone is on the same page all the time.

QA Engineer

Confidential, MA

Responsibilities:

• Studied and analyzed wireframes and redlines to design comprehensive and robust test cases using Test Rail
• Downloaded and installed daily builds from Jenkins on Android devices and emulators using adb commands
• Tested on physical devices and emulators across multiple APIs to ensure consistency across different Android versions
• Logged defects by providing good information about the defect including logs and snapshots.
• Verified and closed defects when they were ready for retesting.
• Attended Daily Standup meetings, Sprint Review meetings, and Defect Triage meetings with developers.

QA Analyst

Confidential, AL

Responsibilities:

• Studied and analyzed BRD’s and various other documents to design comprehensive and robust Test Cases using Quality Center ALM.
• Designed efficient Test Plans and Test Strategies for numerous projects and to major upgrades to existing functionalities for Mobility and Online Banking.
• Designed Test Sets for new builds, scheduled test runs and executed Test Cases for mobility and online banking using Quality Center ALM.
• Performed rigorous Smoke, GUI, Usability, Functionality, and Regression Testing on iOS, Android, and Windows mobile devices.
• Testing features such as Accounts, Transfers, Bill Payment, Deposits, NBA Gameification, POPMoney etc.
• Created and tracked Issues, followed up with developers, and verified fixes assigned to me using Jira.
• Excellent communication with offshore team, UAT team, developers, PM, TQS Manager, Project Lead, and team members to ensure smooth flow of work.

QA Engineer/Tester

Confidential, NY

Responsibilities:

• Analyzed Wireframes, Test Plan, PDF files, in a very short time to get a solid understanding of the project. Extremely fast paced and intense environment.
• Heavy interaction and communication with Project Manager, Developers, and stakeholder to ensure flow of work and productivity for testing.
• Performed Functional Testing on the US version of the Durex site that is still under development.
• Intense Cross browser testing on the whole site using VMware on Google Chrome (18-23), Fire Fox(12-18), Internet Explorer (7-10), Safari(5&Above) on the following platforms: Window XP, Windows 7, and OS X.
• Testing across mobile platforms such and iOS (Iphone 4s, Ipad), and Android (Samsung Galaxy III).
• Working side by side with Developers, logging Bugs/Issues numbering well over double digits daily and verifying fixes using Jira.

Quality Assurance Engineer/Tester

Confidential, NY

Responsibilities:

• Interacted with Business Analysts, Subject Matter Experts (SMEs), Development & Technical Support teams to baseline and refinements of Manual & Mobile Test Automation Requirements & Test Cases
• Analyzed functional and user requirements for Web and Chase Mobile applications to create detailed Test Artifacts for Chase QuickDeposit & Chase Person-to-Person QuickPay modules, and performed manual testing
• Designed stable & comprehensive Test Cases, & identified Requirement changes and accordingly prioritized and edited Test Cases in HP Quality Center (QC)
• Executed Test Cases, populated the necessary fields & provided necessary descriptions in the Defects Module to log & track defects in Quality Center(QC)
• Converted Manual Test Cases within HP Quality Center (QC) Test Plan module to Automated Test Scripts in HP QuickTest Professional (QTP) to increase Automation Test Coverage
• Performed Back-end Testing using SQL statements to verify data integrity for online & Mobile business transactions from Chase QuickDeposit, Chase QuickPay, Text Banking, Access Mobile applications
• Communicated test progress, test results, and execution reports to project stakeholders and management
• Performed various types of testing on Online Mobile Banking and Mobile devices & platforms - Apple iOS, Windows Phone, and Android.
• Performed End-to-End Testing on Online Bill Pay, Home Equity, Business Banking & Merchant Services modules and Regression Testing on various scenarios and requirements on Mutual Funds modules - Money Market Funds, Bond Funds, Stock Funds, Unit Investment Trusts (UITs) and Exchange Traded Funds (ETFs)