SUMMARY:

• Extensive expertise in test suite creation, writing test procedures, software test plans, test scenarios, objectives, use cases and manual testing.
• Skilled problem solver, able to find root cause and execute a workable solution.
• Flexible, adapts easily to new technologies, projects, teams, systems and tools.
• Tackles every task with a positive attitude and a sense of urgency.
• Consistently delivers business - critical projects on schedule and within budget.

TECHNICAL SKILLS:

Proficient in : Microsoft Visual Studio , Team Foundation Server ( TFS ), SQL Server Management Studio, Microsoft Test Manager(MTM) , SQL(for testing purposes only), JIRA , SDLC, Agile , SCRUM , HP Quality Center ( QC ) 11.0/ Application Lifecycle Management( ALM ) 11.0, Bugzilla

Familiar with: C#, Fitnese, SoapUI Pro , Selenium , SOA, REST, Web Services, Confluence, ORACLE Developer SQL , HP Quick Test Professional( QTP ), . Clearcase, ClearQuest, Requisite Web (Req Pro), TeamTrack, Clarity, Confidential, TeamTrack,, ORACLE Test Manager, TestLink, ExtraView

PROFESSIONAL EXPERIENCE:

Lead QA Test analyst

Confidential, Nashville, TN

Responsibilities:

• Performed all testing for System Certification of the user software for the retail POS system and created Client testing reports and documentation.
• Served as knowledge expert and trainer for on-coming quality team.
• Setup test suites using Client’s certification scripts as a baseline in MTM.
• Manually tested iOS mobile retail application.

Senior QA Consultant

Confidential, Pittsburg, PA

Responsibilities:

• Performed manual software System and Integration testing (SIT) on Web-Portal and Client-Server Applications for Confidential using MS Test Manager (MTM).
• Created objectives from requirements, developed test scenarios and use cases.
• Used MS SQL Server for backend testing and also for data mining .
• Used mainframe to discover payment scenarios for testing.
• Logged detailed defects and presented defect reports.
• Also assisted with System Acceptance Test (SAT).
• Came quickly up to speed on functionality of application.
• Server as knowledge expert for the application and data collection portion of the product.
• Worked under tight schedule in fast paced environment and delivered quality product on time.

Senior QA Analyst

Confidential, Nashville, TN

Responsibilities:

• Performed manual software testing on a web-based program for background screening for international clients; tested background screening application, client request portal, and candidate portal.
• Came quickly up to speed on unknown tools, TestLink, and ExtraView.
• Learn QA processes, methodologies, concepts for international group with very minimal assistance

QA Analyst-Senior

Confidential

Responsibilities:

• Setup, created, and maintained all manual QA test plans, tests, processes, and reports in Microsoft Test Management (MTM).
• Wrote functional and regression test cases and accomplished said testing using backlog stories and acceptance criteria in MTM.
• Accomplished defect discovery and fix validation and entered issues into Team Foundation Server (TFS).
• Mined backend data for verification of data and validation of results using SQL queries in MS SQL Server 2008.
• Performed solutions builds and C# code review for functional information and data gathering in Visual Studio (VB).
• Recorded automatic tests with Selenium and exported to Visual Studio in C# to run in nUnit
• Execute and debugged automated tests both in Selenium and C#.
• Created Stories and executed automated tests using SpecFlow
• Discovered and Implemented all QA Processes and Tools during the startup of the .Net, Web Services Development team in an Agile environment

Senior QA Test Analyst

Confidential, Franklin, TN

Responsibilities:

• Accomplished defect discovery, verification and fix validation, regression testing, and entered issues into JIRA.
• Wrote functional and regression test cases using user stories and client requirements in ALM.
• Mined backend data for verification of data and validation of results using SQL queries in MS SQL Server 2008.
• Functional and Regression testing of a health coaching application for health and wellness programs.
• Assisted other analyst in learning applications and tools
• Assisted in completing four full agile cycles of software releases for both the web-based and client server applications.

Senior QA Test Analyst

Confidential

Responsibilities:

• Created QA Test Plan for functional and requirements based testing of a proprietary web-based application that creates and accepts for requests for medical procedures.
• Wrote functional and regression test cases, in Oracle Test Manager (OTM) using Business Decomposition Document (BDD) use cases and Functional Design Documents ( Confidential ) requirements.
• Conducted regression testing for 5 different releases of software using Oracle Test Manager (OTM).
• Performed defect discovery, verification and fix validation, and entered issues into Microsoft Team Foundation Server (TFS)
• Worked with BAs and Developers to understand proper operation and defect issues for proprietary web-based application and also a proprietary client-server Peoplesoft medical management application using many different health plan clients.
• Used proprietary application to setup and configure rules for decisions made in several areas of both applications. Also used 5 different proprietary tool to assist with work.
• Assisted client with co-workers training on projects and tools use
• Coordinated with UAT and production control during software deployment
• Worked with team of offshore resources to coordinate work schedule

Senior Software Test Engineer

Confidential

Responsibilities:

• Performed defect discovery, verification and fix validation, and entered issues into HP Quality Center.
• Wrote UAT test cases and regression test cases using use cases and the systems requirements document (SRS) in HP Quality Center.
• Conducted Regression and UAT Testing for various releases of UI software for the application using HP Quality Center.
• Mined backend data for verification of data and validation of results using SQL queries in MS SQL Server.
• Performed ongoing testing and defect verification and validation for the alpha release of a new scheduling product for Confidential ; delivering on time and with 95+ % on quality.

Senior System Test Engineer

Confidential, Mesa, AZ

Responsibilities:

• Performed manual software testing on a Mission Service Unit ( Confidential ) used to track aircraft and their airspace for airspace management and personnel safety.
• Performed defect discovery, verification and fix validation, and entered issues into ClearQuest.
• Conducted Integration Testing for various reviews of system software with the Confidential .
• Conducted raw data collection for Test Performance Measures (TPM) Metrics for Tactical Airspace Integration Systems (TAIS) software.

Confidential

Responsibilities:

• Performed manual software testing on a web-based .Net program for cell phone insurance purchase and claims; tested several different revisions of software releases with 5 different carrier and dozens of different cell phone models.
• Tested, validated and verified defects and fixes for all the screens of the PhoneClaim system.
• Performed Structured Query Language (SQL) queries to the customer databases for input data for testing.

QA Engineer

Confidential, Nashville, TN

Responsibilities:

• Performed manual software testing on an interconnected, internet, IVR, and IPOS system for ordering and printing license, tags, and permits for hunting and fishing license for various states. Conducted bug discovery, verification and fix validation, and entered issues into Confidential .
• Tested IVR system for accuracy and validation of content.
• Tested, validated and verified defects and fixes for all the print templates for the complete system

Confidential, Nashville, TN

Responsibilities:

• Performed all testing, manual, black-box, on client/server based application used for risk analysis for natural disasters.
• Acted as QA Lead for project; advised project manager on QA best practices and procedures.
• Conducted bug discovery, verification and validation; entered issues into Top Team.
• Created project Test Strategy, Test Plan, Test Procedures, and Test Results documents.
• Created and produced the complete Test Document Suite for the entire QA/Test portion of the SDLC; all created from experience and use of application only

Confidential, Nashville, TN

QA Lead Test Analyst

Responsibilities:

• Performed training and guidance in System Development Life Cycle and responsible for organizing and implementation of test management process.
• Implemented new approaches and techniques for test management, documenting the SDLC process for future analysis, and applied the COE quality standards and best practices to all activities.
• Utilized Quality Center for requirements and test case entry, project setup and defect tracking, including editing of project entities, granting access to users, enhancing and modifying test cases according to determined test scenarios, and creating and running various quality reports.
• Created system and regression test cases for various internal applications; web-based, client/server and Mainframe.
• Involved in performing load, performance and stress testing using Performance Center with VUGen (Load Runner).
• Effectively performed as Lead Test Analyst for many internal applications within 3 different IS divisions, acted as SDLC and JSOX advocate, and trainer for Quality Center
• Conducted bug verification and validation; entered failures into Quality Center.
• Performed full regression testing on website interface and logged and verified bugs found.
• Wrote complete functional test suite, for PaymentChek site for client, from test requirements and use cases.