SUMMARY:

• Software Quality Analyst with 4 years of experience in Quality Assurance and Quality Control.
• Experience in validation / application testing on Windows mobile / Android. Experience in maintaining and improving Software processes (Quality Management System), performing quality audits and metrics generation and analysis.
• Strong knowledge of Software Quality Control methodologies including development, execution, and maintaining Test Plans, repeatable tests, test result documents and bug reporting.
• Specialized in business requirement analysis, documenting test plans, identifying test scenarios from requirements, use cases or design documents and test case design, manual and by using Automation Tools (QTP).
• Experienced in structural approach for automation where test scenarios are identified, possible reusable functions are identified and developed followed by scripting.
• Extensive working experience involving complete testing life cycle. Extensive experience of test execution, defect reporting and verification, managing defect life cycle using Lotus Notes, customized tools or manually. Extensive experience in defect prevention activities.
• Extensive working experience in System Testing, Functionality Testing, Regression Testing, Integration Testing, UAT, Migration testing, and smoke testing.
• Used various defect tracking tools like Bugzilla, JIRA, QXDM, QSPT, Lotus Notes for reporting, tracking defects.
• Experience in developing project specific testing process, checklists, and documentation to help develop defect free test cases, test scripts and meet the quality requirements for the project.
• Having very good experience in test case reviews, test scenario reviews, test effort estimations, work break down structure.
• Good experience in Querying Oracle/SQL Server databases to test for data population, integrity, validation, etc. Also involved in interface testing involving working with XMLs and Connect - It.
• Very strong interpersonal and communication skills.
• Quick learner highly organized and performance driven, strong customer service skills, solid analytical and time-management skills, excellent communication skills, ability to work independently and supervised.
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements.

TECHNICAL SKILLS:

Testing Tools: Quality Center, HP ALM, Test Central, Polarion, Robot Framework and HP QTP, Agile(RALLY), JIRA.

Bug Reporting Tools: Bugzilla, Rational Clear Quest, JIRA.

Operating Systems: Windows XP/2000/Vista/7, LINUX, UNIX

Languages: FTP, XML, HTML, ASP.NET, C#, C++

MS Office Tools: MS Office, MS Project

Databases: MS Access, SQL Server, Oracle, MySql and SQL language

Mobile Devices OS: Apple iPhone SDK, Apple iOS (V4, V5), Android SDK (3.0, 4.0)

Networking: TCP/IP, UDP, FTP, HTTP, SMTP, IPV4, IPv6.

Methodologist: Kanban, Agile, Waterfall

Drive Test: Cluster drive, Stationary drive, 911 testing

Wireless: CDMA 2000, WCDMA, IMT-2000, UMTS, HSDPA, WIMAX,LTE, VoLTE

RF Tools Awareness: TEMS Investigation Tool, Agilent, Wire Shark, Agilent 8960, CMW 500

Logs: QXDM, ADB, RX logger, Mloger

Server: Jenkins,Hudson

PROFESSIONAL EXPERIENCE:

Confidential, Englewood, CO

QA- SOFTWARE TEST ENGINEER

Responsibilities:

• Deliver quality testing effectively and on time, achieving department and business goals.
• Analyzing the requirement from the client and planned Test Strategy.
• Involved in creation and implementation of Test Procedures, Test Plans and Test Scripts. Experience in writing Test Plans, defining Test Cases, developing and maintaining test scripts, analyzing the Results of scripts, interaction with team members in fixing the errors.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of HP ALM and JIRA Agile for Bug Tracking.
• Coordinated user acceptance testing with final users.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Responsible for reviewing and updating test cases as per requirement of different releases.
• Worked with mobile application simultaneously: Android Based Mobile/Tablet/CTV(STB), iOS based Mobile/iPad/CTV (STB) and I.E 11, Edge Browser, Chrome and Mac Safari(Sierra/High Sierra/El Capitan.
• Conducted System Testing, Regression testing, GUI testing and Cross Browser testing.
• Involved in End-To-End testing of Mobile Applications/TV Applications such as YOUTUBE, NETFLIX, AMC, ESPN, Food, TNT, HISTORY, HGTV, Hulu, FXNOW, CBS News, NBC, YUPPTV, DISNEY CHANNEL etc.
• Checked all functionality for above apps like Play/Pause, Video Player controls, Closed captioning, FF/Rewind, UP Next (Binge Mode), Parental Controls, Apple SSO (Single Sign on when testing Apple devices).
• Experience with Issue Identification, Issue reporting and Issue Follow-ups.
• Provide testing status reports to managers on weekly bases.
• Constant interaction with Leads and manager regarding future projects and releases.
• Tested National and International channels as well as Multi-Language-Playback functionality.
• Responsible for upgrading the device each time new build arrives.
• UsedADB to update android packages and installing applications.
• Used command prompts to generate traffic on server as well as on device.
• Tested Android app using UI framework.
• Reviewed and updated Test Plan and Test Scenarios.
• Performed Web Testing to check for broken links in a page.
• Executed automated test scripts of Mobility Application using Device Anywhere tool.
• Created and maintained reusable Actions in Device anywhere for mobile application.
• Used Charles Web Debugging Proxy for verifying various events, to debug defects, test backend changes by repeating.
• Prepared and Executed Test Cases for Functional and Integration testing.
• Created Traceability matrix to keep track of changes in requirement to that of thetesting efforts.
• Analyzed Crash reports on various mobile platforms and reported to the developmentteam.
• Worked closely with Platform Subject Matter Expert's in understanding the upcomingand existing API's on different mobile platforms.
• Compatibility testing during the releases and interacted with the developers to resolve anytechnical.
• Worked extensively with JIRA for defect tracking and bug reporting.
• Used the Perfecto Mobile for real device hand set testing for Native and Mobile application.
• Ad-hoc testing to utilize experience and observance to open various issues outside the test plans.

Confidential, Fort Myers, FL

QA Analyst

Responsibilities:

• Involved in automation as well as manual testing.
• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Involved in Mobile Computing testing with iPhone and Android Essentials including cross-browser testing.
• Performed UAT Testing against User Requirements.
• Perform mobile testing on various mobile devices such as iPhone, HTC droid and Dell Streak.
• Performed root cause analysis regarding any bugs/issues found during mobile testing
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Worked on reviewing the business documents and converting them into manual test cases and documenting them in Quality Center.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and Currency conversions were displaying as required
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Performed browser compatibility and configuration testing for various operating systems.
• Executed manual and automated test scripts/plans and provide defect and usability feedback to the SCRUM team in a timely manner
• Modified and Edited the XML to validate the SOAP UI Services.
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Conducted Functionality testing during various phases of the application using QTP.
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Executed the test cases manually and through test scripts and logged the results in the test report for every sprint.

Environment: DB2, UNIX, XML, SQL, J2EE, Restful Web Services, IOS, Blackberry OS, Android OS, SOAP UI, Etc, C, C++, C# .Net