SUMMARY:

Skilled Quality Assurance professional with over seven years of experience in technology and development with leading companies such as Confidential. Experience with testing types such as black box, functional, regression, ad hoc, sanity, smoke, penetration and performance testing. Working in either a collaborative or independent environment to help identify and solve QA defects. Collaborating with business owners and development to ensure proper requirements are gathered and documented, as to release the best possible product. Competent in testing mobile applications, mobile web, automation Selenium IDE, MS Excel, Word and PowerPoint.

TECHNICAL SKILLS:

Basic Knowledge: SQL queries; Ajax; HTML; XML.

Bug Tracking: Jira; Bugzilla, Quality Center, Gemini and Visual Studio Team foundation Server.

Testing Tools: Quality Center, Jira and Testing Manager (TFS - Test Foundation Server).

Log Errors: SSH; Firebug; ADB debug - Android and windows logs from event viewer. Strong knowledge of SDLC (Software Development Lifecycle), Agile and Scrums

Automation tools: Selenium IDE (1 year), Appium (beginner)

Travel Software: GDS systems (Sabre, Worldspan, Apollo, Galileo and Amadeus).

PROFESSIONAL EXPERIENCE:

Confidential, Richardson TX

QA Analyst

Responsibilities:

• Jira administrator for the QA Department
• Provide build - in customization and third party (XRAY) add-ons to extend Jira functionality as need
• Configured labels, custom workflows, configure fields, screens and schemes
• Administrate Atlassian products
• Give access or deny to employees
• Implement QA Process
• Create and maintain Test Suites
• Create and execute manual test cases for all the different apps in different mobile platforms, windows and web
• Skilled in Automation using Appium
• Downloaded all the tools necessary for Appium
• Tail android logs using abd logcat
• Using Eclipse as the main tool for Appium as of now
• Writing automation regression test cases for android (beginner level)
• Manage weekly scrum meetings
• Prioritize and assign bugs for developers

Confidential, Irving TX

QA Analyst

Responsibilities:

• Created sprint QA level of effort estimates and ensure completeness and accuracy
• Lead the testing effort, schedule and work flow
• Define the overall test strategy/approach of the project
• Issue Resolution, and escalation to management if necessary
• Assignment of work
• Assess the progress and effectiveness of the testing effort
• Participate in backlog grooming, sprint planning, daily scrum and retrospect sessions
• Provide input for QA level of effort estimates
• Designed manual test cases and test sets
• Created requirements and function coverage metrics
• Participate in the creation of the test execution schedule
• Define and document the test conditions
• Tested execution, analysis and reporting
• Prepared for test execution, including creation of test data grids
• Identified and documented problems found during test execution
• Document results - execution status, logic coverage, etc.

Confidential, Irving, TX

QA Engineer

Responsibilities:

• Tested Android, IOS mobile and tablets hybrid applications
• Installed SDKs, ADB, XCode on Mac and PC
• Used adb logcat to get android logs
• Performed penetration testing using OWASP for websites and web API
• Comfortable with Mac and PC
• Performed regression, penetration, smoke, functional, Ad- Hoc, cross browsing testing for different platforms on Mac, Windows, mobiles and tablets
• Basic knowledge of SQL queries
• Tested End to End application for mobiles and web
• Created test cases
• Use Jira as a defect tracker, test cases and sprints planning
• Wrote Release Notes for each sprint
• Tested EMV (Visa and MasterCard) for ATM machines
• Automated regression test cases in Selenium IDE
• Daily Scrum meetings
• Code Management System - SVN repository

Confidential, Plano, TX

QA Analyst

Responsibilities:

• Performed testing on a native application running on versions 6.0, 7.0 and 7.1 for the IPAD that will be deploy nationwide
• Performed functional, user acceptance, smoke, Ad- Hoc, data validation, and regression testing for native application
• Tested the performance of the applications on wireless network connections for 3G/4G and LTE connections
• Worked with Business Analysts to ensure business requirements are met by established deadlines
• Created test cases and documented defects in HP Quality Center based on the functional requirements and design documents
• Reported defects in weekly meetings
• Use Agile and Waterfall methodologies
• Experience with SDLC

Confidential, Mt. View, CA

QA Engineer

Responsibilities:

• Performed Quality Assurance analysis of Microsoft Office on Chrome book Experience with SDLC

Confidential, San Francisco, CA

QA Engineer

Responsibilities:

• Performed testing of mobile website across selected mobile devices and tablets running the android and IOS systems on the IPAD, IPHONE, SANSUMG GALAXY S3, IPAD MINI, NEXUS 7, and SAMSUNG GALAXY TAB devices
• Created test cases based on the functional requirements Agile Environment
• Experience with SDLC

Confidential, San Francisco, CA

Mobile QA Engineer

Responsibilities:

• Tested native application running on Confidential Cloud MP3 Player for the Kindle Fire Android Tablets and Mobile devices to support the launch of Kindle Fire HD. Performed functional, smoke, Ad - Hoc, regression, BVT, and performance testing
• Supported Kindle Fire - 2.3 gingerbread OS; Kindle Fire HD - 4.0 ice cream sandwich OS, Samsung Galaxy S3 - android 4.1 jelly bean; Droid X - 2.3 gingerbread; Confidential Nexus 7 tablet - android 4.1 jelly bean and Motorola XOOM tablet - android 3.0 honeycomb
• Performed wireless network for 3G and 4G connection testing
• Using Jenkins to get the new APK
• QA included localized testing for Germany, Italy, China, Spain, France and Japanize markets for the Confidential Cloud MP3 player
• Documented defects in Jira for reporting, used Android Debug Bridge (ADB) for debugging, and Jenkins to flash a new SDK
• Participated in daily Agile Scrum meetings
• Experience with SDLC

Confidential, San Francisco, CA

Localization QA Coordinator

Responsibilities:

• Managed the coordination of updates for Mafia Wars with local team leader in Glasgow responsible for five foreign language
• Created localization test cases and daily update reports
• Responsible for bug triage and participated in Agile Scrum meetings
• Experience with SDLC

QA III

Responsibilities:

• Game tested Farmville and Cityville for the Brazilian Market
• Ensured context and correct translation of game properties as along with cross browser testing in FF, IE, Chrome and Safari for Windows 7 and Mac OS
• Use of Jira for reporting and prioritization of defects
• Participated in daily Agile Scrum meetings

Confidential, San Francisco, CA

QA Engineer

Responsibilities:

• Responsible for black box testing ecommerce web UI applications, email content, and Ajax platform
• Tested marketing emails for verification of tracking and promo codes, promotions, and for other defects
• Worked closely with team members to track and troubleshoot defects found using Gemini for reporting and prioritization of errors
• Performed cross browsing, functional, smoke, regression testing using multiple browser (IE 6, FF, chrome, safari, and opera) running on Windows and Mac OS
• Created test cases based on functional requirements and design documents
• Managed content update for Console to support promotions, upsells, and cross sells
• Waterfall and Agile environment
• Experience with SDLC

Confidential, Mt. View, CA

Functional QA Engineer

Responsibilities:

• Responsible for regression testing of Windows applications, and cross browser testing for IE, FF and Chrome
• Tested application in different Windows OS including: Windows 3.2, 3.1, 95 SP1, 2000, XP Professional x64 and x32, and Vista)
• Ran test cases for new features using regression, smoke, acceptance testing
• Performed QA test on Sales Force CMS application for its functionality with data applications such as USB flash devices, shared drives, embedded devices connections using Single Sign on (SSO) with Windows applications
• Use of Bugzilla for defect reporting Reviewed product requirements/specifications
• Participated in daily Scrum meetings
• Agile environment
• Experience with SDLC

Confidential, Foster City, CA

QA Travel Engineer

Responsibilities:

• Responsible for black box testing of web UI applications that interface with Global Distribution Systems (GDS systems), and Ajax platform testing
• Performed cross browsing, functional, smoke, regression testing for IE 6, FF, chrome, safari, and opera running on Windows and Mac OS
• Use of Jira for defect reporting
• Created test cases and test plans from functional requirement documents
• Participated in QA testing from the concept requirement phase to the validation phase of an application
• Basic automation exposure using Fitnesses and Quick Test Pro (QTP)
• Experience using Quality Center to test new features and regression existing functionality
• Use SSH as a debug tracker
• Run SQL queries to identify active and inactive user accounts
• Participated in daily Scrum meetings.
• Waterfall environment
• Experience with SDLC

Confidential, Sausalito, CA

Travel Analyst/QA Analyst

Responsibilities:

• Responsible for black box, functional, regression and smoke testing of windows application
• Wrote Product Requirement Document (PRD) and use case models for engineering
• Researched and analyzed quality assurance automation systems to be recommended for implementation
• Investigated Global Distribution System (GDS systems) issues, give travel industry expertise to development and customer support departments
• Helped train employees on application features and general architecture.
• Waterfall environment